Address: | 703 N Airline Hwy, Gonzales, LA 70737, USA |
Phone: | +1 225-647-3800 |
Site: | officedepot.com |
Rating: | 3.9 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–7PM |
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Derosun Boatner
Well I just have to say, until today I may have been a little frustrated at times going in the store and Im in a hurry, and theyre short-staffed! But, today I thought I would avoid the extended wait, buy going online and getting my item pulled first. Once youve placed your order, your order is pulled normally around an 1hour later, and placed at the pick up point in the store. I was greeted HASTILY, with, a "maam, Im helping this other customer first and Ill be right with you. Once, finished with the previous customer, then she asks for my paper, with my order confirmation number, as she walks towards the chairs, shes letting me know very unprofessionally, that just because I have my order confirmation does not mean that your item has been pulled. Give me a minute. After being unable to locate the item, I ordered on-line, I decided to just take the same chair in a different color. Now the second team member that joined the first person searching for my chair, after I changed my mind about the color, he asked, "would you like me to put it on your back?"! Not funny, at all! Maybe he should have apologized for making a service that has been designed to make shopping in your store more convenient, once again a very time consuming waiting task!!!!
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Dead thoughts
I went in Saturday, May, 28 late morning to the Gonzales, Louisiana store with a mock up of 2 sided business cards. The front was to be my logo and the back was to have my QR code, my email, and my Twitter. I was told they no longer allowed customers to import graphics on their business cards. I told the lady at the printing desk that "This is my logo, and I can prove I own the rights to it. I run a blog and I need both my logo and QR code on it. I asked, "Where can I send the graphics so they can be used on my business cards?" She said something along the lines of "We dont do that anymore. Let me show you what we do do." I needed a 2 sided business card with my logo and QR code. I have used that Office Depot for years for all of my personal, business, and volunteer printing and binding needs. I have recommended it to others in the area. I complained on Twitter and was asked to contacted the complaint department. The complaint department asked the store to contact me. No contact was made in a week. I took my business elsewhere and informed headquarters that they did not contact me. Do NOT use this location for printing needs.
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Wesley Broussard
I visit this location often for work and have found it to be exceptional. The selection is broad, the service is above board, and the prices are competitive. The one draw back is the little old lady who is usually at the check out register during the day - she is inordinately slow. Shes very polite, but if theres more than two people in line, youll be there for the better part of 10 minutes. Overall, this is a great store with a very convenient location.
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Anonymous User
When it comes to highlighters, theyre great. But dont get their business services. Ive given them a few tries, and they mess up my flyers or they cant find my project when they email me to let me know its ready. Its really just a headache. I think they dont want businesses to use them! Stick to a smaller business for printing services.
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Jacob Callegan
They have inexpensive school supplies and everything you would need for everyday office supplies. I like getting my childrens teachers gift cards here for teachers appreciation day.
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Sadie Guidry
Helpful friendly staff! Whenever I walk into the store Im greeted with a warm welcome and asked if I need help. I have never had a bad experience here.
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VuduVince
Place was in disarray but there was only two folks that I could see in the whole store they needed help and it showed. Wasnt thier fault.
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Steve Roemer
Standard low grade office store. They will likely have what you want, but dont expect a lot of help.
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Pink Cabin
Consistent with others in the franchise. My clerk was slow but nice. Good selection & prices.
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Doug Hernandez
Very helpful staff here. They helped me take care of important work while far from home.
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Sherrylynn Hawkins
Had everything I needed. Helpful staff readily available to answer questions!
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Steven Murphy
Hard to get any assistance on my purchase and check out was extremely slow.
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JulieRene Freneaux
You can never get help here. Customer Service is horrible
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Henry Chafton
Great supplies and great place for school supplies aswell
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Debra Lavergne
Able to get items that are not available Anywhere else.
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Rachel Tregre
Great because I knew what I needed and where it was at.
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Meghan Dickey
Found what I needed, but it was the very last one.
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Carolyn Bergeron
Good prices and great service. Kim is the best!
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Brandi Alford
Very easily accessible and always have sales
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Anonymous User
they help you find the newest,cheapest games
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Ethan Parizeau
Kinda trashy but overall pretty good.
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Gwendolyn Aleman
All your office supplies and needs
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Carolyn Palmer
Good customer service and price.
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Elizabeth Alexander
Employees are not very friendly.
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Cj Cj
Great and fast customer service
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R3 Bail Bonds & Recovery USA
Has all my office needs
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Chris Long
They were helpful
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Toisella Junius
Great service
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Darrell Ward
Good