Bernatche Auto Body

Address:	563 Odlin Rd, Bangor, ME 04401, USA
Phone:	+1 207-941-5686
Site:	bernatcheautobody.com
Rating:	4.6
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed

Location

Photos 19

Reviews 13

Brandon Moontri

I will never bring anything back here. These ppl are thieves who didnt even complete the work but were too happy to take the money. They told us they would fix a problem then when scheduled for pick up wasnt fixed. So as a customer I asked for them to honor that commitment and they did so, however when leaving was berated by the owner and was told I was rude and I quote, "only fixed it to get u the hell out of the office". He then told me i was obnoxious, at that point i asked for my keys and left. All i did was ask why it wasnt done, id think anyone would wonder that. I never been made to feel like that to someone I trusted my car with.As a new mom I work hard and try to be polite where ever I go as example so my feelings were hurt. I went in with more than half tank of gas and picked it up with the gas light somehow on and the oil light is now on too when it wasnt before...?! The paneling it went in to get fixed was not attached. Would add pics if i could. Please think twice before going there as I wont again. The better business Bureau should know how customers are treated there! Make sure u trust who takes your car!Would give zero stars if I could. Altogether horrible experience. Also they had the car for 2.5weeks, completion date was supposed to be 2wks.

Michelle Gayne

They treat you like family. I took my "new" used car there for a second opinion on a cut in the paint and some scrapes along the underside of the door. Not only did they do a thorough assessment and give me an estimate, but they also gave the car a once over and gave me their opinion (which I trusted). Needless to say, I bought the car and took it right back to them to get the side door fixed and repainted.You would not be able to tell the difference (and it was a satin pearl white color-not easy to match with all of the shades out there these days!) Tony and his team want to be sure you are a happy and satisfied customer. I definitely am!

Quilla Philbrick

SUPERB customer service. Excellent work and detail. My old car looks brand new on the side that got hit, and I see they did some detailing on the inside after I got my car. Went out of their way to make sure my insurance paid, and had car ready DAYS before insurance estimated ready date. I live alone and so they dropped me off at homd and then picked me up when it was ready AFTER HOURS!!! AMAZING CUSTOMER SEVICE. Referred to by my insurance co., but I will ask for, and confidently refer any one to BERNATCHE for life. Most satisfaction from an autobody shop after any car accident, ever.

Lynne Darling

I run a medium size fleet of rental vehicle and I’ve had the pleasure of dealing with Bernatche Auto body on many occasions. Tony and Anthony do an excellent cost effective job and better yet they do it quickly, which is so important to me because I need to get those cars back out on the road. The drop off process is seamless and the price is right! They are versatile and can help you make the right decisions for the job, I’ve brought them both small and large jobs and it never is an issue. Thank you so much for the great work that you do.

Carl Farrar

I own a local commercial landscaping company C and M Integrity Services. My personal plow truck ended up having both rear corner panels, bumper, tail light and exhaust damaged this past winter. I took it in for an estimate than repair. I was in shock at how amazing the truck came out!! Since the repair people keep on saying how nice of a truck I have or ask if my truck is new!!! I tell them all that it was fixed at Bernatche!!! Thank you all for all your hard work and dedication in everything you do!!

Graham Morehead

After an accident I was referred to Bernatche by people I trust. Nobody has eyes as sharp as these guys. They pointed out structural damage in my Honda Hybrid that the claim adjuster hadnt even noticed but agreed with in the end. This all happened a few days before I was about to move out of state for good so they did all the repairs in less than half the allotted time. Their work is impeccable and they will work long hours to make you happy.

L Melochick

I cannot thank the people at Bernatches enough for fixing my vehicle. I thought this was going to be a major hassle, but it was truly a smooth experience. The staff is great the facilities are very clean and the job was done correctly and on time. Thank you to Tony, Anthony and the entire Bernatches team.

Anonymous User

Bernatche Auto Body installed GM running boards on my Chevy HHR panel truck. What a beautiful job! The work was done in a timely manner, friendly atmoshere, happy customer. Highly recommend

Rachel Merrill

Bernatches is the best. Tony is the best! Brought my car in on a Monday at 8am and it was ready (part replaced and painted) on Tuesday at 9:45. Cant beat that. Excellent work, too!!

Peter Kopteros

I had my car into the shop and the guys done a super job getting it back to normal, thanks everyone.

Rob Lawlis

Very knowledgeable, skilled and forthright.

Jordan Davis

Fast and reliable auto body repair

Ken Kimball

Tony is great to work with!