Lasting Tributes Cremation and Funeral Care

Reviews 3

TA

Tammie Joyner

I truly cant say enough about Lasting Tributes Cremation services. Recently we had our second experience with Lasting Tributes. Our first occasion was for our beloved pet Molly. After a horrible experience at the Vet office it was a welcomed experience dealing with Lasting Tributes. They were very sympathetic and caring from the first moment we spoke. We ordered a photo box for her through them as well. When the box arrived they offered to place her ashes in the photo box for us. This was a step above and beyond in my opinion because it saved me from the trauma of looking at the ashes while the pain was still fresh. Molly was presented to us in the photo box and in a VERY compassionate manner. Fast forward a few years to our recent experience with our other beloved pet Squirt. Squirt was my baby for 13 years of my life. I spoke to Ryan on a Sunday afternoon in reference to him. He was quite ill and death was imminent. I was so emotional with Ryan on the phone and he kept reassuring me and comforting me along the way, while we were trying to make the arrangements. Ryan even checked on me later that evening to make sure things were ok and that I was ok. This really made a lasting impression on me! I mean the fact he took a few moments out of his Sunday evening to check on the situation and myself really showed his heart and concern. After the death of my beloved Squirt that Monday afternoon, Ryan was in contact with me every step of the way. I received a call telling me that Squirt had been delivered by the Vet and he assured me he was in good hands. Then a couple days later when he was ready to be picked up I was contacted again. I live in Chestertown so Ryan offered for his staff to make arrangements for me to pick Squirt up there. Ryan contacted me to let me know he was on his way to Chestertown. However its how he addressed it that really and I mean REALLY impressed me. He informed me Squirt was being escorted to Chestertown now. ESCORTED!! That was amazing to me. When I think of remains being escorted the first thing that comes to my mind is military personnel or someone very special. Well Ryan informed me that my pet was very special. I know to some he was just a Dog but to me he was my baby, my family, my loved one. And quite frankly to Lasting Tributes I feel he was the same to them. When my husband and I arrived in Chestertown to pick him up, Lauren greeted us and offered her condolences. She asked us about ordering a box for his remains. I had spoke to Ryan about wanting to look at options. I couldnt decide on one right then I guess I was just to emotional. She asked if I still wanted to take him home or wait. I wanted to take him home. So she presented him to me in such a kind a caring way. Even gave me a hug and said she was so sorry and understood how hard it was. She gave us information on the boxes and said just contact us when you are ready. No pressure to buy just information I asked for and wanted. This place made an emotional experience so much easier. I will forever be grateful for how they have handled our precious babies, with such compassion and empathy. I strongly recommend Lasting Tributes Cremation and Funeral Care for all your needs. They are there for you with compassion and concern when you need it the most. Thank you, Tammie Joyner

JA

James Joyner

I am writing this review to share my experience during a very difficult time. Our pets are our family. We become so attached to them that our grief is very real. As the saying goes a dog is mans best friend well I am here to tell you Molly was my best buddy! I got molly at 6 weeks old. She was the one in a litter of 9 pups that chose me. She went every where with me. The first 9 years of her life she went every day to work with me. Needless to say we spent a lot of time together. She would do anything to please me. So in her time of need I stayed by her side. When her time came I did not want to bury her in the backyard and just forget about her. My wife said you know we could have her cremated. That way she could continue to be with you. So we asked around and came upon Helfenbein and Lasting Tributes. From the very first communication you could hear the compassion and the expression of sympathy in the conversation. Throughout the process we were treated with the utmost respect and care. But more important than that Molly was treated like the buddy she was to me! That meant everything to me. She was given the same dignity as if she was a person. I needed that and felt Molly deserved that more than anything. Now she is with me and when I go to be with my Lord and Savior I will take her with me. So when we recently lost our other little buddy it was without hesitation that we contacted Helfenbein again. My wife spoke with Ryan over the phone. Ryan once again was very compassionate with my wife. Expressed great concern for her grief and offered to assist in anyway he could. You see Squirt had a seizure and had not actually passed yet. We felt it was emanate and wanted to get things set up. This was on a Sunday and that evening Ryan actually took time from his evening at home with his family to call and check on our situation. Ryan words do not do justice to all that you did for us during a very difficult time! Your car and compassion and genuine concern was and is 5 star. A very difficult situation made bearable through your companies efforts! Lasting Tributes your the Best!

A

Anonymous User

Twenty five short days after the death of our father, our beloved mother passed away. Unlike our father, who wanted to be cremated, our mother wanted a funeral. We had prepaid for our mothers funeral when we were making out fathers arrangements. Our mother passed away in the early morning hours and we called Lasting Tributes around 5 A.M. Ryan was at our home within an hour to pick up our mother and prepare her for the funeral. He was so kind and compassionate and put the whole family completely at ease. We met with Ryan later that morning and made all of her final arrangements. The flowers we picked out for her casket were absolutely beautiful. The room she was in for viewing was very comfortable and our guests were greeted very kindly. When our family went to view our mom for the first time, Ryan was there with us to be sure everything was the way we wanted it. We were very pleased with the way she looked. Her hair and makeup was done to perfection. She looked beautiful to us even in death. She would have been giving us a definite "thumbs-up" for the way she was presented. On the day of the funeral, everything went exactly the way we were told it would be, no surprises. The service was very well done and was done very professionally. There was not one thing we would have changed. Lasting Tributes totally made our mother a "Lasting Tribute" to us. Thank you so much Ryan and company. Thanks also to Ryans father who went to Glen Haven with us. He was so kind and made it easier to say our final good-bye to a very special person to us. Thanks again and I will tell everyone what a great job you do. Barb Hagan and Family

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