Address: | 7303 Belair Rd, Baltimore, MD 21206, USA |
Phone: | +1 410-663-5800 |
Rating: | 2.1 |
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Tee Dixon
If you love your child, do NOT send them here. They have failed numerous aspects of their licensing visits through the MSDE --- look for yourself by search “MSDE Compliance Reports” on Google and type in their Belair Road address, leaving out the name of the day care provider and only filling out the street address, city, and zip code. They’ve FAILED: insufficient staff to child ratio also known as “capacity” and “group size and staffing” (meaning too many kids to not enough staff), proper rest furnishings, their infant and young child area is always extremely cold, they’ve placed dangerous space heaters around these rooms in the winter, and their fees are excessive for their lack of staff and poor care! I recall once dropping him off and the infant area was freezing and they said it was because they turn the heat off on the weekends and it was Monday morning and they JUST got there, so they asked me to leave my tiny son in his snow suit INSIDE. This is NOT acceptable, especially when I’m arriving thirty minutes after your day care opens. You are accountable for having your daycare prepared for when my son and other children arrive! Then, on another occasion, they opened up the center late due to snow, and I arrived shortly after they said the center would be open, only to find that I was the only person there and they hadn’t even arrived yet to open the center. In fact, they hadn’t even shoveled the walk way to get INTO the center so I nearly fell down the steps with my infant son trying to enter the center after calling them for over fifteen minutes asking where they were. After all of this mess, I commute an hour to work only to JUST arrive at work after already being late due to their late opening, and they call me to come BACK and pick him up because he’s “the only infant they have” so they “need to use their staff coverage in other areas”. I was furious! Why should I have to jeopardize my job because you can’t manage your business? And, quite frankly, my son was the FIRST child there. So not only did I have to run all the way BACK to the daycare and miss work, but when I questioned them about having that day refunded the owner argued, “Well, we still have bills to pay whether he’s here or not.” Well, he was SUPPOSED to be there, but you told me you didn’t have anyone to watch him. How ridiculously unprofessional! Oh, and not to mention they don’t take cash or checks as form of payment for daycare --- money orders only. I imagine thats so you cant stop payment despite their endangering and negligent childcare “practices”. How convenient… I pulled my not even four-month old son from their care after I came to pick him up one day and they returned six of his eight four-oz bottles to me completely full. My son was literally starving because they weren’t feeding him! I repeat, DO NOT go to this money-hungry child care that will simply take your money and care NOTHING for your child. Would you trust your child to someone who would let another woman’s tiny infant starve? I think not. And, I still shudder to think that I ever mistakenly put my son through all of that because I wasn’t well-informed. Please learn from my bad experience and don’t allow you and, especially, your child to ever endure their carelessness.
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Ashanti Dudley
I dont recommend this daycare to anyone they dont feed your kids my son was there for three days and his second day he came home with a knot on his head and the owner is the most unprofessional daycare provider Ive ever met she lies a lot she tells me that my son did not get a lump on his head from her daycare and I picked him up with the lump on his head so she denied it she also just let your infants cry all day she does not interact with them she let them sit in that crib all day every time I pick my son up for those three days he had tears in his eyes snot on his nose and he was hungry shes very money hungry and rude she will tell you that she is mean believe her dont take it as a joke if you dont want your son to come home with bumps and bruises from daycare do not bring them to this day care
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Joshua Tracey
my son and my daughter have been going for some months now and i cant find anything to complain about. the staff has doing a great job. they are very respectful. and they stay on top of the kids needs. honestly i havent had to complain about anything. maybe things were a little rough a while back hence the bad reports, but if that was the case back then its definately not the case now.
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Mike Gorsuch
The owners and staff are very caring and compassionate. What more can you ask while working all day and away from your child? My daughter has grown in her vocabulary and interaction/socialization with other children. They learn songs and have indoor & outdoor activities. My wife and I have been pleased over the last 2+ years.
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cierra jackson
My experience would of been a great would one because of the staff that I meant with. The director on the other hand is a different story. She didnt want to have my 15 month old attend because that would me that she would have to come in the daycare more often then should would of liked. I think that is bad for business!!!
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Anonymous User
Staff work well with the children but it is obvious that they are over-worked and under-appreciated. It is noticeable that most of the items in the daycare are second hand... I have also heard very undesirable things about the owner...
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Anonymous User
The owner is very rude and talks to adults like they are 2 years old. I would not recommend sending your child there simply because of her. She is very disrespectful
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Frank Collins
Horrible experience last year. There grandson kept bully my kids. Mr Joe separated my kids, and let his grandson play with the other kids.