Address: | 8600 Foundry St #201c, Savage, MD 20763, USA |
Phone: | +1 800-318-3500 |
Site: | duracard.com |
Rating: | 3.8 |
Working: | 9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–5:30PM Closed Closed |
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Bira Huah
I would not recommend working with this company unless you have 3 weeks (minimum) until you need to have your cards by you. They tell you one time for production then delivery but change that on you without any additional information. When I made an inquiry, I was told verbatim "We are so booked, in fact over booked. We dont want to reject your order but unless youre willing to wait almost an additional week we cant get your order in at the time youre requesting." We all have different experiences yet but it was also the way this lady spoke to me as customer that just made me come online to review them. Absolutely horrible customer service, heavily disappointed.
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David Castillo
Good product. Ill continue to order gift cards from them. I do like that they keep track of the gift card numbers that we have already used. But there are a few things that they could do to improve. My most recent order took about a month to arrive. I never received any email indicating where we were in the process or if it had even shipped. When I called to find out where the order was, I was told that they do intend to send the shipping emails out but that sending them is at the bottom of their priority list. I appreciate the honesty but Im surprised it doesnt happen given that it shouldnt take more than a couple of seconds.
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Robert Wright
Duracard is a pleasure doing business with. They are real professionals. Had my plastic business cards to me on time and looking sharp. Theyve earned my future printing business for sure. Robert in Colorado
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Elise Greenberg
Great customer service and fast production time and shipping. We have ordered from them twice and will definitely do so again!
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Julia Sugarman
They were lovely to work with, great quality materials and they even send a hand written note - which is always appreciated!
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Main Street Oriental Rugs
Great customer service, great finished product. Will definitely work with them again in the future.