Address: | 3331-3399 Conowingo Rd, Street, MD 21154, USA |
Phone: | +1 410-457-4800 |
Rating: | 3.7 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed |
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Sarah Cordell 101
When I arrived I ask if I could speak with the manager about the issues my car was having. There was a woman working and she didnt seem the least bit interested in helping me because she was in a very heated discussion with someone on the phone. Again, I ask for the manager and she very abruptly told me that he wasnt in at the moment and that she was the acting manager. I couldnt believe how she was speaking to me knowing that this was my first time there because I told her so. I was floored at her tone of voice, so I very politely excused myself and I left. This was several days ago and I can assure you I will never return to this garage again. I could not believe how this "acting manager" treated new customers. I can understand someone having a bad day but you dont treat new or old customers the way I was treated and for this reason I will never go back here. I also strongly urge anyone else looking for good customer service, dont use this establishment!!!
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Craig Benner
Terrific customer service with great turn-around times. They explain what us needed, provide honest pricing and delivery quality service. Highly recommended.
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Jonathan Curtis
Friendly service, these guys go above and beyond and fixed "the real" problems in my car.