Address: | 1019 York Rd, Towson, MD 21204, USA |
Phone: | +1 410-616-1580 |
Site: | midatlantic.aaa.com |
Rating: | 3.8 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–5PM 10AM–4PM |
WE
Wendy I.
I had traveled from NC to Baltimore for a wedding and picked up a nail in my tire somewhere along the way. I needed a repair on a Sunday in order to make it to the wedding and reception. Fortunately the Towson facility was open until 4. I got there after the wedding in Baltimore and they patched my tire within the 45 minutes they had estimated. I made it to the reception nearby, having hardly missed anything. Best of all, the tire was all set for the drive back to my hotel in Baltimore that night and back to NC the next day. Wayne Brown was very accommodating in explaining my options over the phone and fitting me in. I couldnt help but think "This is why I have AAA!"
C.
C. Williams
The people in the front are insensitive. The lady at the front desk didnt even look up when she spoke to me. The guy that took my info in the front was very pessimistic. Im like dude. I just got two flat tires; a smile wouldve been nice. Too much to ask for apparently. Also, dont believe the hype!!! This place is MAD EXPENSIVE!!!!! And I have a AAA plus membership. On the plus side I did get a 3 year warranty on the car, which will be a selling point when I see this car next month.
DE
Devon Allison
I want to highly recommend this place. I needed to get a new tag and register my car from PA to MD and the agent here was awesome. She worked very hard to deal with some of the strangeness that occurred because of my out of state tags and explained all of the materials. Seeing as most experiences with the MVA are enough to make you want to commit sepukku, being able to get the tags and registration handled here was great.
JO
John Butz
Had an alignment and road force balance done on my A4 here. Pretty routine and quick service with a great discount as a member. Only complaint is that the tech didnt think to rotate a slightly bent wheel to the rear without me having to ask. Waiting area is ample, exceptionally clean, has WiFi, complementary beverages, and lets you peer in to the shop.
CO
Corvus coronoides
Im a non-member that had tires balanced. I was not hassled to sign up for membership, and work was done in a timely manner as I waited. The York Road office is tidy with water and hot beverages for customers. More automobile service locations can learn a thing or two from visiting .this location.
RU
Rupesh Bhatia
I have been twice at this location for oil change and tire replacement. The staff is courteous and. Knowledgeable and they have a nice facility. The free coffee, hot chocolate and water is a nice compliment if the repair is taking long and you are waiting there.
JD
JD Jesudason
Would be 5 stars if they could explain the paper work they give to you after car repairs. The people in the front dont know what the mechanics are putting on the paperwork. I wish someone knew a little about cars was available to speak with customers.
Z
Z Film
Absolutely amazing people. My car was towed there and was allowed to stay there for about a week with no charge while I was scrambling around trying to sort out everything. I highly recommend this location as well as getting a AAA membership.
CH
Chris Scalchunes
I am a AAA member. Their prices are fine and their service is fine, but I was a little shocked at them trying to sell me a service I feel is a rip-off. Dont get me wrong, all the other shops do the same. I just thought AAA was different.
VA
Vanessa Mcmahon
Thank you AAA of Towson. Youall have had my car up and running every time I come. You dont cut corners and even your tow truck drivers are fabulous at keeping situations calm.
A
Anonymous User
Had a wonderful experience on Monday, October 19, 2015. Very helpful, friendly staff who were very accommodating to me and my son. Their customer service was above and beyond.
B
B DW
The service was good and the work done well and on time. The only bad thing is the parking lot is way to small and congested.
DA
Davis Darsch
Prompt service with an international driving permit. Mark was great and helpful!
JA
Jan Mac
Spoke with Michelle. Efficient! Friendly! Beyond the call of duty! Thankyou!
JA
Jason A. Kerpelman
Free coffee, expensive repairs. Full service travel planning, I suppose.
PA
Paul Palmer
Trash. Unnecessary work suggested. Rude people and overall a rip off
JO
JOHN FISKE
AAA membership worthwhile; 30 minute response to I-95 @ 3 AM!
DA
Dale Meekins
Because of manager Tony and dorn Yankee fan greg
TI
Tim Wang
Extraordinarily friendly service.
AD
Adam Merah
Very slow. Disorganized.
BR
Brad Ogle
Very friendly staffing
QU
Quan Jiao
Terrible service.