Ell-Bern Automotive Service & Tires Inc.

Address:	785 Tremont St, Boston, MA 02118, USA
Phone:	+1 617-262-9163
Site:	ellbernservice.com
Rating:	4.2
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 8AM–3PM Closed

Location

Photos 39

Reviews 16

Anonymous User

Was in Boston from out of town and ended up with a flat tire. I knew that I needed new rear tires but was trying to get by for a little longer before getting the flat in Boston. Moving my son to BU and EVERYTHING in the car. Needed this fixed or replaced ASAP. Called at 7:05am as soon as they opened and explained my situation. They told me to get it in at 7:30-7:45 and they would get it done immediately. Very curteous and fast service. Brought me out to the garage to also show me the wear on the tire (which I had already been shown, locally). I ended up choosing to replace both back tires because I had already shopped tire prices back where I lived and knew that I was getting a very fair deal. Wouldnt hesitate to recommend them to anyone. Being from out of town, I was relying on reviews to choose a place. I chose them for their great reviews and was not disappointed.

David Dabney

Stopped here while in Boston because my exhaust pipe was hanging too low. Were from Vermont on vacation so we were kind of under pressure to find somebody quick. Gary was nice and helpful. He explained everything to me and didnt seem in a rush when I asked a lot of questions. He noticed something else wrong that needed fixing, but he wasnt pushy about saying it needed to be done. He seemed very trustworthy. I also noticed as we were leaving another customer came in with her car and she greeted him by name, so they must have some loyal customers. Payed more than I had hoped to going (had to replace the whole exhaust, it was rusted out), but thats normal for car repairs, haha. I trust the guy and believe he gave me an honest deal.

Ivan Rybkin

Not an honest shop!! My car failed inspection there due to a "suspension issue". I took it to another shop, and watched 3 mechanics look at it under a lift and all conclude nothing was wrong with the suspension. Then I took it to another shop that does inspection tests, and I watched two more mechanics look at it there to also conclude that the suspension had no issues. I ended up paying the $35 fee again at the other shop. Eli-Bern has a convenient location, but theyll waste your time and money with incorrect inspections. Save your time and go elsewhere.

Anonymous User

Dont believe any bad reviews about this place. I went there with a flat tire that needed to be changed the day of because I had an important class to get to the same night. The tires I had to replace were very expensive around 275 each, but they were excellent at educating me on the different types of tires available and ended up saving me almost 160 dollars. And they were able to rush order my tire to the shop that day and have it ready for me to use. Great Service, Fair and kind people at Ell Bern. Will definetely go back for all my car servicing.

Helen Fremont

What an honest, down-to-earth, great guy Steve is! I brought my car in for inspection, and Steve took the time to show me and explain to me exactly what the likely problem was that led to my cars failure to pass. No sales pitch, no spin, just a really trustworthy, straightforward guy. So refreshing! Im glad I took my car here - they are honest and efficient, were able to fix my car quickly, and charged me far less than it would have cost at the dealers, or any other place Ive taken my car to in the past.

chen lyu

找了个学徒给我修车，螺丝都不知道往哪里上，去其他车行检查，车底盘的螺丝有两个都没装上去刹车不检查还好，检查了之后，后刹车就不灵了，红绿灯的时候踩刹车，明显乘客会往前倾学徒的手艺真的不靠谱，$120的检查费！坑人

Anonymous User

I came here to get my car inspected and an oil change. Living 2 blocks away, I thought it would be convenient to drop off my car and come back later. Upon arriving, I asked for an inspection and the mechanic flatly told me to wait in my car in the parking lot for 20 minutes despite having an empty birth in their garage. He didnt greet me, didnt ask me what other services I wanted, etc. Just, "wait in the car, cash only, 20 minutes" and walked away. What a giant waste of time.

Kaitlin M

Super nice guys here--I came in for an inspection before work and they were nice, thoughtful, competent, and advised me well. I just bought a car this weekend so needed an inspection sticker. I failed because one of the break lights was out. The guy walked me through it, told me to go back to the dealer to have it fixed, and was really nice. Said hed redo the inspection for free after they fixed it! Id definitely go back. FYI, its cash only for inspections.

Nicholas Mattia

Great experience. I highly recommend, especially for a German car. Years of wasting money at the dealer and other Euro mechanics made me pretty cynical, so I was really taken aback by my experience at Ell Bern. They really go out of their way to make the customer happy. Other shops should take note. Haydar is a real pro, and Id trust him with any vehicle I own. If youre a car fanatic, this is your guy.

Joanne Goguen

A few weeks ago I had a tire blow out in Boston. I bought 4 tires at Ell Bern Tire Center on Tremont Street. This Monday, my dealership told me the tires didnt meet the Volvo load rating (?) and I didnt pass inspection. Today I returned to Ell Bern and the owner replaced the tires at no cost. Thank you Ali! If you are one of my Boston friends, please support this local and ethical business.

Chris Chiera

After running over a tire and I ordered a new one online (since Town Fair Tire was going to charge double for the tire). Ell-Bern was down the street from me. They removed my old tire and installed the new one. I was in an out in about 20 something minutes for $35 (cash only, but atm on premises). They were very friendly, upfront, and very quick. Highly recommend to South Enders!

Mike Baker

SUV towed to them Fri. afternoon - my sons college room loaded inside ready to come home. Ali and Steve looked at the car, order needed part and had me on the road early next day. They could have A) not had time for me B) charged me anything but they understood what I needed and fixed the car at a reasonable price. Well Done Gentlemen, Well Done

John W

Great service, reasonable prices. Went in for an inspection and found my LED tail light was bad. I was pleasantly surprised to have a replacement quoted immediately and was able to leave my vehicle to be repaired as soon as the part arrived. Back on the road in 24 hours. I will definitely go back!

Anonymous User

Always fast, reliable and they give you OPTIONS, i had break light issues and instead of making me buy a part that was expensive they re-wired my break lights and saved me hundreds of dollars....its hard to find good mechanics these days and these guys are good.

Judith Kuntz

They purposely failed my car on inspection saying what the brake lights were out and the tire tread was too low and neither was true. They just want to get you to get you to buy tired and pay for their service. Terrible. Buyer beware.

Brandon Gi

Have mildly modified Supra that has been having on and off issues. Haydar was able to track down them and get it back up and running. Even got me in for some last minute repair work recently. No one better!!