US Post Office
| Address: | 300 Broadway, Revere, MA 02151, USA |
| Phone: | +1 781-289-2105 |
| Site: | usps.com |
| Rating: | 1.6 |
| Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–1PM Closed |
Location
Photos 1
Reviews 15
KA
Kay Medeiros
They NEVER answer the phone. They have held on to my package since March 16 2015, and never made an attemp to deliver it to my house. I have been trying to call them since then, no answer or the lline is always busy. Yesterday 4/7 I got a notifacation that I appearently didnt claim my package!?!?!?! WTF are you for real? They never tried delivering it, whats even worse about it is I ordered several items off line and between the 16th and now, I have recieved all accept for 2 items. I have been trying to call them since yesterday. So I called the 800 number because I received another notifacation stating that my package is in Jamica, NY !?!?!?!? How do you go from MA to NY??? I am so aggravated with USPS!!! To top it off the lady at the 800 made it seem like it was my fault!!!! She stated I should have called the 800 first?!?!?!?! Why the hell would I call the 800 if Revere is the one who has my package and whats even more upsetting is that she cannot do anything to help me. So tell me if you cant do anything for me now, what the hell could you have done if I had called you instead of Revere???????????????????????????????????
SH
sheme sheme
This review is not for all employees at the 300 Broadway, Revere, but only for Elsa. She very proudly gave me her name after our heated conversation due to her rudeness. I am not surprised when I read other bad reviews for her ill-manner and coarse behavior. She lacks the basic qualities needed to be dealing with customers. After she shouted that my address was incorrect, I informed her that I did not like her tone and found her rude, she stated that is how she is and will not change for me. WOW! If she cannot be polite and civil to customers than why is she working at that counter. She is so uncivilized and cannot be in a task that requires normal dealings with people. The Post Office is encouraging such attitude if it does not check or take action against those that do not perform their basic duty of conducting business with politeness and civility. The post office is running huge losses year after year and with employees like her they are sending away customers and reducing their revenues.
BR
Brandon Nguyen
Elsa IS HER NAME- I think she is Haitian. SHE IS RUDE, OBNOXIOUS, NOT POLITE to customer. I handed her an address paper to check what is a price to shipped it out (out of the us). She throw it back to me and said $23.99 or something. Count not understand her. Then I started to ask her another question ... she cut me and said $23.00 or something, I was mad then I told her I havent finish my question, I asked so if I send 100lbs would it be the same....."oh no..no..she said! Then why you jumped into my mouth, her answer was I saw what is in your hand" stupid bi#/!ch. I am a very calm person but this lady just OBNOXIOUS and RUDE. ...... I really never write any bad reviews for anything.... this is my first because today I witness again that same lady and her name was ELSA-, she told an Spanish lady to write the mailing information in front of an next day paper. As the lady walk away she added " in English, in English" she repeated twice...the manager shold do something.
PA
Paola Alzate
Worst post office in history. First of all they dont answer the phone ever. Then I go to visit at 2:30 to fill out my sons passport application. A man starts to assist me and in the middle of my transaction sends me over to another lady to finish my transaction but she was still with another customer. Anyhow my half hour wait was pointless because by the time 3:00 rolled around, the time limit for passports, this lady was not done with the customer before me. My complaint is isnt the postal office first come first serve ??!!! I was already being helped and my transaction was stopped in the middle and then not finished. They are horrible at their job.
ME
Mery Day
Haitian woman on the clerks window has the MOST hostile, harassing and disgusting attitude to top it off with her lack of communication skills, which are bottom zero. How could someone like this "individual" be on such job working with the public! USPS, please use common sense when hiring people for customer service. I didnt know that being *illiterate* qualifies you as a Window Clerk at the USPS! ... I will recommended the job then, if I ever know of anyone whos an elementary school dropout seeking for a job!
ST
Stizzo Crave
Long lines, rude window clerks. I do not quite understand how USPS allows such rude people the opportunity to represent them. I called a few days ago to inquire about a package that I was expecting, but NO ONE answers the phone!! So I drive over and while in line I secretly call to see if the lady sitting at the desk would pick up the phone and she didnt. This place is a joke of a government facility
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S Chann
This is not the first time this happen I dont understand how they send my package to the wrong city and its all the way in MELROSE, Ma when the address clearly says REVERE ,Ma 02151 do they not read the address correctly? Im super upset with the revere postal service also I called many times and they never pick up!
DO
doobiecad
Dont bother scheduling a pickup because they wont bother coming to get it. Not even during mail delivery. And your pickups will be mysteriously canceled. Then youll get an email saying it was picked up.
RI
richard bonasoro
I hate the postal service because of this post office. When I go here and helplessly wait in line for 30 minute I think to myself. This is whats wrong with this country. One star customer service.
AS
Ashton Giardinella
I was calling about a package I ordered and they lost so now Im waiting for who knows how long to get my package that should have taken a week to be delivered.
JO
jose alexandre moraes
Theyre not even worried if your delivery is lost.when you look for yours package they give you a number to call simply terrible
JU
Juan Rivera
sometimes these guys are just plain idiots, sometimes losing my packages!!! Never again with these guys!!!
AV
Avish Bhalani
They didnt answer when I called, but the two guys working the front desk were fast and friendly.
A
Anonymous User
They never answer the phone here, and are ridiculously slow. Painful visits!
JU
Juan Castillo
They never answer the phone dont go there.