Crunch - Roslindale

950 American Legion Hwy, Roslindale, MA 02131, USA

Address:	950 American Legion Hwy, Roslindale, MA 02131, USA
Phone:	+1 617-327-1212
Site:	crunch.com
Rating:	3.7
Working:	5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–10PM 6AM–7PM 7AM–6PM

Location

Photos 83

Reviews 8

Gael Henville

I am not sure how the other reviewer could consciously rate an establishment that was not even opened for business a month ago. CFR opened around January 20th. As a marathoner, I dread running indoors, but it is a necessary evil if you reside in Boston where the winter weather can sometimes be downright ugly. Now I will caution you that this review is only from the perspective of my needs - I dont have the patience for group classes or social meet-ups. My therapy comes for the streets. I belong to the Reggie Lewis Track Center, but the hours are limited, it is closed during holidays, and its about 4 miles from my house. I decided to incur the expense of an additional membership because CFR is a mere .75 mile run or drive from my house, opens at 5:30 a.m. (The Reggie opens at 7:00 a.m.) has plenty of treadmills for those days when I need to man up to the treadmill for an indoor training run and enough weights for my strength training. That is the extent of my needs and review. Staff is friendly, locker room is clean, well lit, with plenty of hot water. I am able to rent a locker at the Reggie so I hope they extend this option at CFR as I hate toting stuff. I have yet to wait for a machine and for those folks who fail to clean their machine, the cleaning staff wipes them down regularly. A big bonus in my book; cant afford to miss a race because of germs...yuck! I have also hired one of their coaches whom I interviewed extensively to ensure that he is well qualified and will meet my needs. I was greatly impressed by his ability to listen to me and counter all of my queries with a comprehensive and tangible plan. Cant wait for our session of agility work! My only complaint which is not a much ado is that their fees...geesh! Other than that, this running woman is pretty pleased so far.

Ismael Colon

La jente no limpia las makinas cuando terminan eso es anti iguienico.el personal no limpia muy amenudo .la jente esta mucho tiempo en las máquinas.no tienen consideración de los demas.tardan en arreglar las máquinas.los baños apestan .culpa del personal.en fin comparado con planet fitnes de dedham.no se buscan nada.corrijan eso y puede q les balla mejor.en fin suck gym .pero uno tiene q lidiar con esta cafreria por que los otros gym son lejos.pero nada que ver un getto gym mas en boston.pero todo se puede coreguir a tiempo.pongan esos empleados a trabajar y que dejen de chuliar que para eso pagamos una membresia.

Gary Lewis

Ok i go in there about 30 mins ago and asked for a manager, i was told she was working out then he changed and said she may have stepped out but ill go look. So the attendant at the door leaves and returns about 4 min later stating shes not here, i explained to him ive been trying to cancel my membership since Friday, i came in twice on Friday and the first time i was told he was there but stepped out and i could sit and wait so i left and returned about an hour later. When i returned I was then told AGAIN he wasnt there and stepped out, I explained I was there earlier and told the same thing, then the attendant said "well he actually never came in but I can wait for him and his name is Dave Singleton. I went back yesterday around 3 and was told the managers leave at 2 on the weekends. I went back today and guess what? NO MANAGER! I told the attendant its as if you are trying to force me to keep my membership! Why the game of tag? The attendant said they dont even know how to do it only managers can....smh! So the attendant asked me my info, I wrote it down and he said he will give it to the manager and she will call me. I wont hold my breath.

JOYCE PALMER

The gym is okay. It needs a quick overall assessment. There are a few classes that needs to be changed, and modified. It serves persons of all ages and disabilities for instance, person with joint problems, arthritis problem, persons that are obese, persons that are sedentary that needs classes that will address those issues and others. ZUMBA should not be the ONLY class that is provided in the evening. There are a lot of things that needs to be address and changed to reach the masses and keep it fresh, exciting, enjoyable, and wanting the public to talk about how they are excited. The gym is not personable. I noticed it about ripping off people, I have noticed that and I will explain at another time. I join the gym because of its classes and now those classes are stale and repetitive, but most of all the instructors there are not very good. I must say what kept me (us ) is Kirby the best instructor and he is leaving. Please Keep the Friday night instructor Kirby.

Tex Warner

Hi, I would like to make anyone considering joining this gym to be aware of the misrepresentation around their person training. I was told that they offered personal training for $55 per session and that I would have to sign up for at least 6 classes. However, this was not the case the cost of each class was $220 so the total cost of personal training classes was $1320 vs $330. Please do not get screwed like I did and confirm with the person completing your contract that you are signing exactly what you agreed too. Also, why the hell does the manager have to be there to get the contract terminated. Why can’t an employee terminate the contract once you have paid it in full. I guess they use this as a way to continue billing you $220.00 if you can’t catch the manger. Buyer please be aware!!!!!

Heather Valente

The manager at this place, I think his name was Dave, needs a major brush up on his customer service. I stopped in today for a print out of my membership for insurance. His attitude was completely inappropriate and rude, was unhelpful and didnt even look up from his computer during our entire conversation. He made it clear that I had inconvenienced him and was not going to help me with my request. I never do this but I felt compelled to tell him I think he should be a little more courteous to his customers, and he got pissed and told me I shouldnt have dropped by "unannounced" and that "hes in the middle of something right now." SERIOUSLY?! Sorry you hate your life but dont take it out on the customers. A little kindness goes a long way in this world.

Daniel Noel

Pros: lots of equipment, spacious, fun group classes, great price, trainers know there stuff Cons: It can get overcrowded at certain times of the day (5:30p-7:30p), they need to work on their customer service skills, locker room showers flooded, some lockers are broken and unusable. Recommendation: Do your research before committing. You can do a one day trial and get a sense of what youll be paying for. For individuals new to working out, it can be intimidating with all the men crowded in one section, or you enter at peak hours and there arent any machines available. If you can workout in the morning or weekends, I would say come because its a different place. Overall, its a good gym in the community at a great rate.

Brian Britto

Nice gym but got ripped off when sighing up. They push the $24 membership never even told me there was a basic plan for $9.95. The $24 gets me into work out classes I dont want or use. When I found out about the $9.95 plan I called to try and down grade my membership, I was told I had to wait 6 months and the speak with a manager and have to pay an additional $10 to down grade. I couldnt believe it. Pay $24 for 6 months then $10 to down grade! Not worth it. There locker rooms are dirty. Bathroom is always dirty and no customer service at all.