Address: | 160 Old Lyman Rd, South Hadley, MA 01075, USA |
Phone: | +1 413-536-5955 |
Site: | 1800newroof.net |
Rating: | 3.3 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
KA
Kate Burke
Seriously recommend SHOPPING AROUND! ALWAYS get a second quote. I reached out for an estimate on some minor moss removal (roof cleaning). I was immediately skeptical when the employee that came to quote my job began his spiel telling me how long hes done sales. Im not looking for a sales man, Im looking for moss removal. I was quoted $1400 (but of course they generously offered a $100 coupon, insert sarcasm), which included a full roof cleaning, resealing, and a 2 year warranty. The "sales man" wrapped his pitch by informing me they take a deposit upfront and asked if I would like to pay by check or credit card today. When I pushed back that I want to shop around and check with my husband, he told me the other home owner is supposed to be here (so I cant use that as an excuse). The BEST part is I had a second quote only an hour afterward, same exact job same cleaning process, with a 3 year warranty, and was quoted $375. Thats one quarter of the price folks. Now I cant speak for Adam Quinnevilles actual work, but I can vouch for their shady sales tactics. This is a scam. Morals of the story: ALWAYS, and I mean ALWAYS get a second quote. Dont pay until the work is done, at least for a minor project like this. Be vigilant for shady sales tactics and stay away from Adam Quinnevilles roofing!!
MA
Matt Lenard
Their salesman was very thorough, patient and always was in tune with our needs and our concerns. He was a perfect gentleman, friendly and professional. Your supervisor and his crew did a sensational job on our roof. When I asked questions he was very attentive and always answered my questions (and concerns) to my complete satisfaction. After the job was finished (in one day!) the employees cleaned up our yard like they were never here? This is a first for us because this is our FIFTH roof and no other company compares with QUENNEVILLE – we now know we should have definitely hired your company in the first place! Thank you and your crew for ‘a job well done’!!
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Remon Boules
They never return phone calls. they told me to come to my house on Monday and did not show up and did not even call. Poor service