Address: | 922 Main St, Waltham, MA 02451, USA |
Phone: | +1 781-642-8830 |
Site: | royalcleanerswaltham.com |
Rating: | 4.6 |
Working: | 7AM–6:30PM 7AM–6:30PM 7AM–6:30PM 7AM–6:30PM 7AM–6:30PM 8AM–3PM Closed |
SA
Sara Siegal
The customer is always WRONG at Royal Cleaners! I brought in some dark red cushion covers for cleaning; they had stains on them but they were in perfect condition otherwise. When I picked them up, one of the covers had huge white bare spots on it! It looked like acid or something had been dripped on the cover. When I asked, they claimed that it was the fabric itself "coming apart" and there was no possible way they had caused the problem. They agreed to try to fix the damage; when I picked it up again, they had dyed the spots but not repaired the textural damage. Additionally, the cover had been worn around the edges on all 4 sides, like it had really been put through the wringer! Again I pointed out that none of these problems existed when I brought the covers in for cleaning, and furthermore that the spots really looked like they had dripped something on it, but they claimed there was nothing they could do; it was "cheap fabric" that was just falling apart by itself. NB, I bought this couch custom-upholstered from Ethan Allen 2 years ago. If you value your upholstery, do NOT bring it to these people, they will destroy it!
BE
Becky Lossing
Highly recommended for both dry cleaning and tailoring. Friendly and professional, always a pleasant experience there. Tailoring is fantastic - I Ive had blazers, shirts, and pants (waist) altered, and they all fit great. Thank you!
A
Anonymous User
Inexpensive and Accommodating. Very accommodating. They fixed a tear in my winter jacket for a very small price. Another time I got there 5 minutes after close and they still served me and were very courteous.
JA
James Purdy
Fantastic cleaners, always on or before time, there alterations and repairs are fantastic, and the staff are always incredibly friendly. They have my business.
IB
Ib- M
Very professional people. Theyre always polite and understanding..
AL
alan zaremba
I love this place. Very courteous and professional.
AL
Alexandra Aldrich
Dont go here. They are MINE.
MI
Mike Hencke
Great job and affordable
BE
Bea Dube
Nice family !