Address: | 1075 Country Club Rd, Ann Arbor, MI 48105, USA |
Phone: | +1 734-222-9966 |
Site: | pinnaclehousepainters.com |
Rating: | 4.4 |
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Dan Vaughn
I just used Pinnacle House Painters to paint my home on the west side of Ann Arbor. I tried calling 5+ other painters and had to leave countless voicemails only to never get calls back. When I called Pinnacle they picked up the phone the first time and scheduled an appointment right away. Pinnacle offered to meet me after 5pm on a weekday so I didnt have to take off work to get an estimate which was great. After a pleasant and professional conversation about what I wanted painted Pinnacle called me back a few days later with a quote. The quote included an image of another home in my neighborhood whose look I was trying to mimic. This image gave me a lot of confidence in the work Pinnacle was going to perform and that we were on the same page in terms of what color I wanted each piece of trim. After we agreed on a color scheme and a price Pinnacle was in constant communication about the start date and how many days the job would take once started. We had to navigate the late October weather, but Pinnacle always communicated well. In the end the paint job was completed on time and right on budget. The paint job was fast, cost-effective for me, neat and it looks great! The next time I need to have anything painted I know who my first call is going to be! I couldnt have asked for a smoother process.
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Anonymous User
I wouldnt recommend them at all. We scheduled an appointment on Saturday for Tuesday at 7:00. I told them exactly where we lived and even emailed a map previously. Also I explained that to meet at that time I would have to take off of work. 5 minutes before the appointment they called to say I was outside of their service range. I had two lose 2 hours worth of work. If they had bothered to call even a couple hours earlier I could have kept that time. This is incredibly irresponsible and completely disrespectful. Through the entire process they were very poor at getting back with us through email or phone. Also they had called a few weeks earlier to come out the same day which would have been great for us as we werent working that day, but never showed up. Later they had said they were having voicemail problems, but after the most recent blow off I really doubt it was anything else other then their incompetence.
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Carolyn Harmer
Before putting our property on the market, we needed to have our deck stained. Not only was Pinnacle able to quickly provide a competitive quote, they made us a high priority. When time opened up, they came to power wash days earlier than anticipated, and they were similarly able to complete the stain job way ahead of the expected schedule. Now the house is ready to list, no more fretting! Many thanks to Harlan and crew for being incredibly responsive and making this project easier than I could have dreamed.
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Eleanor Murphy
We have contracted with Pinnacle twice and been very happy with the results. They just completed what for us was a large job. Removing wall paper from our entry, hall, living room, dining room and kitchen. Part of the painting was over wood paneling and it turned out beautifully. The crew are all very nice and worked efficiently. Each evening, they vacuumed and tidied the work site. We will definitely use their service again.
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Pramit Malhotra
Unfortunately i made an appointment with Harlan for an estimate. I came home from work early to meet him and they didnt show. It seems a bit crazy because i talked with him twice just two days ago. I did follow up with a phone call, and he did offer another time for an estimate in the middle of the workday the following week
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Elizabeth Taylor
These guys were FABULOUS. Everything from obtaining an estimate, to setting up the time to do the job, but the best was their actual work. The crew is SUPER hard working and diligent. They were polite, courteous and careful. Our house looks great and I would definitely recommend Pinnacle House Painters. Thanks, again!
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Kari Nehro
We used Pinnacle when we were moving into our new home. Their customer service is excellent. They came with a great crew and were so organized and professional. I will only use and recommend Pinnacle going forward! I am already planning my next projects with them!
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Jon Keller
Solid company that we have used for a number of years. These guys take pride in their work and it shows. I have used them for deck staining, exterior painting, and interior painting. All quality work and reasonably priced.
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Sharon Popp
We had the exterior of our 60 year old wood paneled house painted this summer. The Pinnacle crew was excellent and did a great job for an extremely reasonable price. We recommend them and will continue to use them!
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Michael Zaher
We have used Pinnacle for both interior and exterior projects. In each situation timelines were always met, care was taken for surrounding areas,and the finished work always met our highest expectations.
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Ryan Tracy
Had them do interior, drywall, wood siding repair and exterior work. I have been using them for over ten years and two different houses. They are consitantly a great price for high level expert job.