Address: | 6080 Stadium Dr, Kalamazoo, MI 49009, USA |
Phone: | +1 269-375-2900 |
Site: | lifestorynet.com |
Rating: | 4.9 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Racheltravels26
When my dad passed away unexpectedly, my family was in shock and overwhelmed with grief, and not even sure how to go about orchestrating the many details of the visitation, funeral service, burial etc. Our closest family friend recommended Betzler Life Story to us after the recent experience she had with them doing a service for a loved one. I honestly just wanted to get through the services because I was so distracted by pain, but Scott Betzler went above and beyond with how he cared for the arrangements for my daddy. He sat with us as we recalled the great memories of my dads life and our favorite parts of his character and he paid attention to every detail which was revealed later, as the visitation and website story portrayed in better words than I could have articulated, the man that has been my hero all my life. When we arrived at dads visitation to see such a display and array of food preparation so particular to dads favorite things...it turned into a true celebration of dad and his friends and family gathered for hours, no one wanting to leave. The video and slides of dads life playing to beautiful music brought friends from different times of dads life into conversations with each other about who he was. As his daughter, I got to observe my dads impact in the lives around Betzler during the visitation and it brought such pride and warmth at a time I thought nothing could help ease the sadness. The reason I put so much effort into this review, and so close to the actual experience, is because it really impacted me, the level of compassion and service that Scott Betzler has shown in going above and beyond with his job. It is more of a ministry than a career because he made us feel so appreciative even during the hardest days of my life thus far. My sister said it best, Scott felt like family during this whole experience. There was no impatience or rushing when us siblings got long-winded on our trips down memory lane, or with the editing and re-editing of obituary details. I cant thank Betzler Life Story enough for helping my mom deal with details she has never considered before, such as memorializing dad through media, headstone details, thank you cards, and so much more. If you are looking to experience true celebration and remembrance of a loved one, they will care for you as though you were their only focus. Thank you again Scott
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Albert Hampton
I can not find words to express how wonderful of a job Betzler Funeral home did with my Fathers viewing, home going service and Full Military Honor graveside service. During the most difficult time in my life, from the moment I walked in the door and was greeted by Hollie the therapy dog and Scotts warm smile I knew that I was in great hands with people who truly cared. I was prepared with a box of Kleenex as I was sure I would need the whole thing. Scott and his staff made the entire process more comforting than I could ever imagine. From listening to my countless stories of my Dad and assisting with wording of his lifestory, to helping me pick the perfect items to honor him and meet his wishes. My Father was a United States Marine and was extremely meticulous (which he passed on to me.) There is not one thing that I can tell you that was missed or done incorrectly. Perfection from start to finish. Thank you from the bottom of our hearts for allowing our family the ability to grieve without worrying about his arrangements, and still giving us a reason to smile with the way you were able to capture his fun-loving nature and spirit in the video tribute. You are amazing at what you do and God certainly knew where you could do his work best.
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Laura Maeda
I cannot say enough about Joe, Sue and the entire Betzler team. They did a wonderful job helping us to coordinate a beautiful celebration of my Aunt’s life. All of my aunt’s relatives are out of town, so we had to rely on her friend and the Betzler team to help pull things together. They were able to create a wonderful video of my aunt’s life from the pictures we sent. They took care of the flowers based on input and accommodated a special request at the mausoleum for a relative who flew in late. They arranged a beautiful spread of refreshments and had table and chair seating so friends and family could sit and reminisce about her life. Even the two support dogs (Hollie and Ellie) knew just what to do. They were there for support if needed, but were not intrusive and would leave once they made sure they were not needed. As one reviewer already put it, they have the perfect combination of caring, support, kindness, professionalism and efficiency. My thanks to the Betzler team for all your help and support, you definitely made a very difficult time much easier.
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Marlene Sadler
Betzler is a class act. After our mother passed, we met with Joe, the perfect combination of caring, support, kindness, professionalism and efficiency. He helped us with pictures, planning, and empowered us to take control of our mothers service. Together, we planned a service with each of her children sharing stories and memories. We were thrilled with the very personal and meaningful celebration of our mothers life that transpired. We loved everything about our experience with Betzler: all of our contacts with Joe, the ease in which our mothers final desire was carried out, home like facility, the service, the lunch that followed, the dogs (with which one of the little children got right down on the floor and snuggled up), the way her life story was written and presented in book, picture panel and video form, the website, all information printed out and ready for us to take home. It was truly a Celebration of Life and will live on with us in fond memories, pictures,booklets, and videos.
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Megan Roschek
Betzler Funeral Home has been a friend to our family for many years. When we recently needed their services they once again went above and beyond to accommodate us. All of the staff are very helpful and willing to make your experience as easy and worry-free as possible. They have a way of assuring you that everything will be taken care of, even those items you never even thought about; they have you covered. Our thanks and gratitude for their help and service is hard to put into words.
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Jim Bauschke
Outstanding service for my family last week. Friendly, compassionate staff puts you at ease and their cheerful personality is uplifting. They were completely on top of things every step of the way, always with kindness and respect. Their Life Story Center, complete with food and drinks, was the perfect place for the reception after the service. Attention to detail was amazing.
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Martha Burlingame
Our experience with Scott and the rest of the great staff at Betzler gave our family a more positive and hopeful idea of what a funeral service can be. It was a beautiful tribute to the life of our wonderful Lou Klein. Thank you for your compassion, and for creating a comfortable and loving environment that represented and honored Dad so well.
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David Marra
Extremely personal service, caring and compassionate during a very emotional time for us with the loss of our elderly Yorkie. Patrick and the staff really made things easy and listened to our needs to provide the best service. Highest recommendation.