Address: | 305 6th St, Traverse City, MI 49684, USA |
Phone: | +1 231-947-6347 |
Site: | reynoldsjonkhoff.com |
Rating: | 5 |
TO
Todd McGee
I have been to many funeral homes over the years (unfortunately). Without a doubt, some of the most personal and devoted people I have met with. With the passing of my father and other hardships that we had to endure, they made the transition as smooth as possible and were always available for help. An example: We told them a bit about my dad in early conversations, such that he enjoyed his coin collections. Because I had to drive 800 miles to the funeral and make arrangements, along with dealing with estate matters, I was under enormous pressure to figure out how to make my dads day special. I worried that I did not have sufficient materials and did my best. However, on the day we arrived, they had already setup a nice display and even went to such lengths that they put a bucket of chocolate coins near the entrance as my dad loved both. They put a message next to the coins indicating this. It was little things such as this that really requires a heart for what they do. My grandfather, who passed away two years ago and had his funeral at another local funeral home, did not get such dedication. The director, beyond asking to take my coat, didnt make the transition very easy with planning or the ceremony. It was like hiring a wedding-planner but doing everything yourself. I made a photo slideshow and they made it such a headache to just take what I gave them to broadcast the images with their projector. Speaking of, I was to give the eulogy, and the funeral director kept repeating to me to keep it short. Many of my family members overheard this several times and couldnt believe the etiquette. Aside from a nice interior, that place did not exhibit the passion or heart for making the day special for loved ones going through one of the worst of days. Also, I understand that funerals are not cheap, but Reynolds-Jonkhoff did their best to be open and transparent with no hidden costs, unlike other places I have been. Reynolds-Jonkhoff, thank you for making my fathers day very special, and for even not putting pressure on us to leave even one hour after our service was supposed to be over, as I had many relatives I hadnt seen in over 20 years wishing to speak with me, and for doing the little things to take the pressure off of my family.
MA
Mark Goense
The staff at Reynolds-Jonkhoff were wonderful... exceptionally professional, kind and thoughtful. When my mother passed away 5 years ago, the assistance and guidance they provided was invaluable. They were always available without hovering. They made a difficult situation as easy as possible.
LA
Laurie Greenman-Wood
Meagen was awesome in our time of need. Without her and pastor chris cox. We would have never been able to do this. The whole staff was great. Nicholas Anthony Mills would have been proud. Thank you soooooi much
TI
Tim Hooper
Its a great quiet place to respect the ones you lost before you say your final farewell.
ZE
Zeljko Guberović
Professional and friendly. Its easy to work with them.