Forum Fitness Center

Address:	34250 Ford Rd, Westland, MI 48185, USA
Phone:	+1 734-729-7000
Site:	forumfitnesscenter.com
Rating:	3.5
Working:	5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 9AM–6PM 9AM–6PM

Location

Photos 52

Reviews 18

Harley Quinn

Bad customer service. Quoted incorrect price. Given completely different information over the phone. Price was double in person when I arrived. Wasted my time. Very frustrated. Quoted 39$ for a package that was "month to month cancel anytime". After I arrived I was told I had to pay for "first and last month" i never heard of a month to month where you pay your "last month" up front. When I tried telling the man that he NEVER told me about a "last month" fee over the phone he responded by telling me that he told me that. Which this was a 3 way call when I initially called I had 2 other people interested in going listening and never was anything other than the 39$ brought up. Anyways he went on to say the "first and last month" waived the 99$ fee!!! What! What! Another fee that was NEVER mentioned over the phone. I grabbed my money and debit card and left. I dont know how many other unmentioned "fees" I avoided by just walking away instead of bothering to argue about the quoted price I was given over the phone. Just a waste of my time. Feel like I was lied to just so they could get me in the door to try upselling me more stuff. I also called and double checked the "39$" price TWICE before going up there. Not a single person mentioned any other fees to me at all. Talked to 3 people total before going up there as I had never worked out before and had many questions. But as soon as I pulled my debit card out all anyone could talk about was these fees. Just extremely disappointed as my family went here when I was growing up and never had issues.

Jena McKibbin

I signed my daughter up for the patent tot swim class. we have been going for 4 sessions now, since about April 2014. The instructor, Don, is great with the kids. he is patient, knowledgeable, and good with the kids. The class has helped my daughter with ease in the water and equipped her with water survival skills. The two things I dont like: there is no open swim times for me and my daughter to practice out side of class time, and the front help wasnt very friendly until my face became familiar.

Angela Hunter

I absolutely love this place. I just started about 2 weeks ago, and I am so glad I didnt go to any other gym. I signed up for the Value Membership, which is $39 a month and its a great deal for what you get. I love the variety of fitness classes, and the instructors are super friendly. Staff has been very friendly and helpful, and the locker rooms, showers, and pool are clean. Doesnt feel crowded either!

Dawn Connolly

A well rounded exercise experience with classes and variety of equipment and hot and wet sauna and hot tub and swimming pool!! Love it, and I get to go in the afternoon when its not so busy. Great experience for me and my husband.

Tyler Inch

Nice place, good equipment, but their hour arent convenient at all. I would be much happier if they were open later or even earlier on the weekend. The people are nice, a variety of things to do. Only complaint is the hours.

Sharisse Davis

I love the gym and the workers are friendly. It almost seems like a family environment. I only had 1 issue with the ladies locker room always smelling like urine. That seems to be getting better.

Charles Arnest

The gym and fitness center is nice but the male.worker is a complete pervert and watches people change in the dressing room. Its really creepy and the fact he is gay makes it very uncomfortable

joy david

I had my lock cut off and a brand new pair of shoes taken from me. When i asked the lady at the desk she was very rude and inconsiderate. Over priced, crappy customer service, dirty.

Anonymous User

I have been going to many different Gyms over the last 15 years and this one is by far superior to the rest. Great clean environment, excellent place to get in shape.

jocelyn tauck

I love the place, love the atmosphere, love the people, needs to get cleanned a little more but i like them to much to tell them haha

Stefan Jenssen

I called in to ask some questions, and the person I talked to hung up on me, while I was talking. Customer service = 0 !

Tony Gomez

Great gym, decently clean and an awesome setup, good for the full body workout, including a pool and sauna+steam room

Dominick The Mouse

Over priced for how dirty it is,and l didnt like the hour schedule!I cancelled my membership for these reasons!

Nichole S

Terrible hours. Workers are too chatty to help out or offer help. Treadmills and bikes never seem to work.

Kenneth Clerebout

Very good for the price. All the standard equipment you would expect and doesnt cost you a fortune.