Address: | 47410 Pontiac Trail, Wixom, MI 48393, USA |
Phone: | +1 248-669-6291 |
Site: | familyvideo.com |
Rating: | 3.7 |
Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM |
MA
Matthew Leggat
I returned 4 videos at 11:05. I know its technically after they close but to be charged a full days rental on 4 videos for 5 minutes seems ridiculous. The clerk had no intention of even halving the fee-I have no desire to spend money in a store that does not concern themselves with the customer. Good luck Family Video. Ill never shop there again.
AL
Alicia Scott
Very convenient location, and huge selection of movies! The prices for new releases are a little expensive, but they lower the prices pretty quickly after the movies have been out for a while. As much as I love netflix, it is still really nice to be able to walk into a brick & mortar store and have such a large selection of classic and new movies.
DA
Daniel Lee
Worst Family Video ever. Incompetent employees. Horrible selection and horrible customer service. Ive never had a bad experience at any Family Video until I moved to the area and I have no other location options. This place doesnt even deserve one star. If I could, I would rate it zero stars.
MA
Marcus Morin
Im not sure how video stores are even open anymore with all the movie streaming online? I have to say that this place is quite nice to have so close by and I visit here at least a couple times a month!
MI
Michaela Riffenburg
Prices are too much for rentals. you almost need to have their 1/2 off rentals for a month but of course thats extra $ too. otherwise, staff is friendly and helpful. some of the dvds skip.
LA
lambocity 7
This store gives snotty and terrible service and they dont have enough copys of there items this on game I wanted to rent they had 1 copy of and it was always rented out TERRIBLE STORE
JO
John Albers
Was given a snotty, rude response to a simple question earlier today. Made me walk out that moment and got better customer service from the Redbox across the street at Kroger.
JO
Joshua Shourds
This store is amazing! Great selection at incredible prices! The staff is always friendly and helpful as well.
CA
Cassie Dusute-Ristovski
Staff has always been friendly and engaging. A smaller store, but you can mostly find what youre looking for.
TA
Taylor Barnes
I go to this family video a lot. It has a great selection, and the employees are pretty cool.
SW
SwagTube_ Tv
The people there are very kind and uhh ave good service and lots of movies.
LA
Lance Cahoon
They always have what I am looking for and they are always friendly
JE
Jessica Lopez
Employees are always nice and helpful in selecting good movies.
DW
Dwight Davis
One of the last physical video stores....I enjoy the nostalgia.
AL
Ali Kaakarli
surprised that this business model still exists
DA
Dan Dick
Friendly counter people and great new releases
SH
Sherri Mcdermott
Cheap prices and love movies friendly staff
DA
Danielle Bowen
Great staff and great selection of movies
TI
Tina Krohn
Always - friendly and helpful staff.
TA
Tammy Martin
Only place to go get movies
SH
Shane Potts
ANSWER THE PHONES!!!!!!!!!
CO
Corina Mares
Nice staff great movies