Address: | 1 James DeSana Dr, Wyandotte, MI 48192, USA |
Phone: | +1 734-246-4800 |
Site: | silvershoreswaterfront.com |
Rating: | 3.9 |
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Blake Cooper
Was told we couldnt have a rehearsal or set up the day before our wedding because there would be another event on that day. We dropped off our napkins and runners and found the venue empty. They seemed confused as to why we were there even though we had extensive email communication and instruction to drop these things off the day prior to our wedding. When we got to the venue the day of, none of our napkins or runners were placed even though we were assured they would be. We even offered to do it ourselves the day before but were told they would be done. We even had to remind them that we paid for chair covers. I was extremely frustrated that they would not let us in before 9am for an 11am event. Even when a worker arrived early she made sure to make us wait even though she clearly saw us sitting outside with boxes and the flower company. Set up takes a long time especially when the things you promised would be done were not. In two hours we had to take photos, get ready, set up inside and outside and remind you of many details. I had sweat right through the clothes I got married in because I ran all over the place doing a million things with not one second to relax before walking down the aisle. Two hours is NOT enough time. We specifically requested a gluten free meal and reminded you many times but our friend did not eat because this was not provided even though we paid for it. All in all it is a beautiful place but once the check was cashed its every man for themselves. I had to ask the waitress where the wedding party would walk and stand 10 minutes before the ceremony started because nobody informed her we didnt have a rehearsal. Extremely disappointed for the amount of money we put into our wedding and this venue. The servers and the girl in charge the day of were very attentive and helpful but administration needs to get their act together.
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Rachael Smith
I was extremely satisfied with working with Silver Shores. Alice made sure to inform us about everything and made us feel very comfortable. They were so accommodating with everything, anything we wanted they made sure to do it. We were just married on June 13th 2015. We had an out door ceremony and an indoor reception and left our bar outside on the patio. We had one little hiccup with the table cloth order (I just wanted white but they ordered me ivory) but it was almost a blessing in disguise. My colors were ivory and so were my napkins and they did everything they could to make it work and to be honest it was the better choice then what I was supposed to have! All of their servers so were friendly and quick. I cant tell you how many people complimented not only the venue and how beautiful it was but how they have never tasted wedding food like that, it was amazing! When I first started researching this venue a lot of the reviews I ready said that they dont leave the food out long enough and I brought that to Alices attention and we absolutely did not have that problem at our reception. Silver Shores was a pleasure to work with and I couldnt have been happier to have had my wedding there!
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Vicki Weatherford
My daughter booked her wedding reception in Jan. 2013 for Sept. 27, 2013. She gave them her deposit which was more then was required, a coupld of weeks later her fiance called off the engagement. As she was devastated, I notifed Alice at Silver Shores and told her what had happened, she turned it over to her management. A couple of weeks later my daughter received a letter in the mail that they would not return any of the $1600.00 she gave them. She is a single and has to repay this money to her grandfather. The only work they did for her is talk to her for a few minutes. They had plenty of notice to rebook this date and Im sure they already have, so they did not loose any money. I think these people are heartless and thieves. They just devastated her even more. I hope if you are considing this place that you will think of the type of people you will be dealing with.
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Cheree R.
Nice venue but thats about it. Booked our wedding over a year ahead of time. 6 months before we decided to elope so we called and let Silver Shores know that we would be using our deposit for a reception later than the original wedding and reception date, they said that was fine, discussed a few options. Well they sent us a letter demanding $ about a month before the May date, when we reminded them we had spoken to them already and cancelled that date they all of a sudden had no idea what we were talking about!!! We went back and forth for a month with them about our deposit as they tried to get another few thousand dollars out of us and we ended up just telling them to keep the deposit and LEAVE US ALONE!!! NEVER would I recommend this place to anyone.
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Elizabeth Fox
Simply breathtaking. I had my June wedding here and Alice, Melissa, Chef, our captain-Jessica, and the rest of the staff at Silver Shores just went above and beyond for us. They have so much experience in the industry that I could trust them inexplicably with all of the details. The venue itself is spectacular and updated with both the indoor and the outdoor facilities. The food is sensational. I still have people telling how amazing everyone and everything was. They even make and hand deliver special plates for guests with allergies! Spacious and updated bridal suite with more than enough room for your whole party to get ready in. All for such a reasonable price!
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Matthew Herzog
No compassion!!!! Book year in advance. My father in law got sick and passed away from cancer. Called and canceled. When I spoke to Alice when signing the paperwork she said " if you cancel do it early to receive your deposit back or there is a penalty along with it needs to be re booked". Canceled 8 months before the wedding date and they wont return the month. Says its in the contract that no refunds. Its been re booked and I had to contact them several times to find out any answers. This is not how you do business.
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Melissa Rinke
Silver Shores is where we chose to have our wedding reception this past May. Everything was exactly how we planned it, and although there were some minor hiccups along the way, Alice was super easy to work with and everything worked out wonderfully! We got tons of compliments on the wonderful food, and beautiful river-view! I would recommend Silver Shores to anyone looking for a beautiful and unique wedding venue!
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Ashley Carr
This is worse place to try and do business with, I kept trying to get an estimate on a hall for my wedding reception and the lady kept saying she was going to email me the info and I even called back just in case she might have sent it and it didnt go through but she told me she hasnt forgot about me and yet I still havent gotten an email, she made it seem like she was wayyyy to busy to send one email!
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Mary Eskin
My husband and I could not be happier with how our wedding turned out at Silver Shores. The venue was beautiful, the food was delicious (everyone is still complimenting on the beef and tilapia) and they gave us great service! Alice was very accommodating from special menu requests to the custom floor plan. I definitely recommend ! :)