Address: | 14305 Fridley Way, Apple Valley, MN 55124, USA |
Phone: | +1 952-431-4100 |
Site: | aboveandbeyondnannies.com |
Rating: | 3.3 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
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Kate Paris
I used Above & Beyond Nannies to find our nanny for our first son. It was the first time I had a child, the first time I had to find childcare and for sure the first time I had to navigate the world of nannies. It was all new to me, but Erin helped me along the way. I was really impressed by the nannies we had as candidates and the guidance we received. We found our nanny and she was with our family for a year and a half. My only complaint is that the nanny we found was so amazing that she honestly has set the bar at an insanely high level for any nannies that came after her. We would still be with our original nanny if a move for work hadnt moved us across the country. When we relocated we had to redo the nanny search. Given the experience with had with Above & Beyond we didnt dream of finding a nanny without an agency. We appreciated and valued the work of Above & Beyond at the placement of our first nanny, but after working with a second far more costly agency in a new market we were even more appreciative of the support we received from Above & Beyond. We are almost 5 years from the time of our first business with Above & Beyond, but I recently ran into a situation with our daycare arrangement and I needed advice. I reached out to Erin and within a day she responded to my email. She called and talked me through the situation and gave me some advice. It wasnt her placement, she wasnt likely to get new business from me given where we live, but she was still there for us with her thoughtful support. I have recommended Above & Beyond countless times to friends in the area. I cannot say enough about their service and support. When we look back on the first 5 years of parenthood, going with a nanny was one of the best decisions we made. Using a service to find our nannies was critical to making that a reality. Using Above & Beyond set us up for success.
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Jen Teigland
Dont waste your time or money on this company. We were initially hopeful, but have been extremely disappointed ever since our in-home consultation when they make you pay $150 - for what Im still not quite sure as it felt like very little service was being provided to aid us in our search. Applications were finally sent after numerous requests only to find that the candidates didnt meet our most basic requirements (i.e. allergic to dogs when the owner of the company had met our dog the week prior). After reiterating the same requirements for the second, third, and so on time, we finally received one candidate we felt was worth interviewing. We set up an interview and a second trial day and submitted a hiring proposal all in less than one weeks time. Then came the all too typical lack of response and run around from the company. After a week of back and forth and numerous closing meetings being cancelled all due to the owners request, we finally reached out to the candidate directly only to find our that she had accepted another position and had informed the owner 6 days prior. We are still waiting on deaf ears to hear from the owner who in our opinion completely wasted our time, money and has now put us in an even worse position than we were initially since we have turned down other options and lost countless weeks of time. Dont let the initial woo-ing fool you, theyll take your money, make you do most of the work and worst of all, you could end up like us with no nanny and loads of frustration.
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Cecilia Laube
At first my experience was good. They found a good nanny for us whom stayed for the entire 1 year period we were looking for. After one of the partners left, Elizabeth, the service has been terrible. The candidates presented to us dont have the right experience, maturity or responsibility. I had several candidates realizing the information they have received regarding distance and/or hours was not accurate. We have been without a nanny for 5 months and in that time period this agency has not been able to find a viable candidate. They have promised to send candidates, however I never receive them. They have cited internet problems with receiving emails for several weeks, although I have also left phone messages. My son has autism, so we need someone with experience handling kids in the spectrum, which I was told the agency would have many so I didnt need to worry. Well, here we are 5 months after and nothing. I would not recommend this agency to anyone, specially families with special needs children.
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SL Johnson
I was referred to Above and Beyond Nannies by a good friend about 4 years ago. I needed a summer nanny for my 2 children. I have been very happy with the high quality nannies weve found through this nanny service. The owner, Erin, sent me resumes of potential candidates and I went through them and chose the ones I wanted to interview in person. Knowing that the girls had been thoroughly interviewed and background checked already by Above and Beyond Nannies gave me a lot of confidence in hiring someone who would be caring for my children. And, if my nanny needed a sick day or a vacation day, Above and Beyond Nannies would find a sub for me. Ive had wonderful summer nannies who took great care of my kids while I was at work and made sure that they were out in the sunshine doing fun things with their friends all summer long. And eating good meals. I highly recommend this company.
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Alexis Jacobs
Terrible service! I applied and interviewed with them and they told me I was a great candidate to work for them, after a month of trying to get ahold of them with out them saying I would be called back. I finally actually got to speak with someone, when I did they then told me I wasnt the full "package" and did not have enough experience. Even though Ive had 5+ years working with children. Update: I was contacted via email since they saw my review, and they now let me know that I was not able to work with them because I had a driving without insurance on my driving record from a couple of years ago.although that is understandable, That still would have been nice if they would have openly discussed this with me instead of leaving me to guess why.
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Lisa Ostlund
I highly recommend this agency to anyone who is looking for a nanny. This agency provides an extensive background check, assuring that you get the best nanny possible. Erin met with me and my husband and found us a nanny tailored to our specific needs. We absolutely are in LOVE with our nanny and we have this agency to thank for that. Its a great feeling to know that my baby is in good hands with someone I trust. Whether you are looking for full-time, part-time, or just a night out, you should definitely use Above and Beyond Nannies!
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Heather D.
While I was in law school, I contracted through A&BN as a temporary, overnight nanny. Temporary nannying was a nice way to make extra money, and I enjoyed the experience. Now, almost ten years later, Im an attorney and a mother of an infant. Erin at A&BN has helped me find great, short-term care for quick assignments. I recommend A&BN for any family child care needs, whether part-time, full-time, babysitting, or temporary.