Address: | 1845 Jeffco Blvd, Arnold, MO 63010, USA |
Phone: | +1 636-287-1101 |
Site: | familyvideo.com |
Rating: | 4 |
Working: | 10AM–12AM 10AM–12AM 10AM–12AM 10AM–12AM 10AM–12AM 10AM–12AM 10AM–12AM |
MA
Matt Streicher
After the remodel, a lot of the long-time employees were fired, and it really shows. I was charged a $22 late-fee because a new employee made a mistake and selected a one-night rental as opposed to a five-night, which I was told I was given. After explaining what happened, Family Video agreed to split the fee with me, but would not totally remove it. I have been a regular customer of Family Video for many years, and before the remodel, the service was excellent; low prices, very friendly. But with many of the old employees gone, the new crew has much to learn about customer satisfaction.
ME
Megan Belfield
Love this place overall! Has a good selection of movies and not bad prices! The kids movie section is free and the family movies are only a $1. Its the late fees that kill ya though because they dont ever give you a piece of paper with the due dates on it and when your like me and get 5-10 movies at one time then it gets hard to remember due dates!
CH
Charlene Waters
Cheap prices, plus they have a whole section of kids movies that are FREE to rent and you get for 5 nights. The staff is friendly. Awesome place to go!
MA
Matt Hager
For brick and mortar movie rentals, this is the place to go. Friendly, inexpensive and rentals for the entire family. Free rentals and adult section.
TY
Tyler Watson
Awesome place for me and my family to go to rent video games and videos. Family Video in Arnold is an awesome place!
NI
Nick Ferrario
Friendly and knowledgeable staff, always new releases and some free ones for the kids. Prices are great too!
NA
Natalie Schmittgens
i wanted to rent season 2 of a not so popular tv show. they had exactly what i wanted!!
A
Anonymous User
The selection could be better there are a lot of movies I never heard of there.
K
K D
Love the free kids videos and they always have the new releases in stock.
KR
Kris De Sha
One of the Few Video Stores left on our Tiny Planet
ME
Meri Bond
Staff is always friendly, and checkout is quick.
CA
Cali Love
Staff is very nice and helpful every time i go
ER
Eric Norwood
I ALWAYS get my movies from here great place
RA
Randy Buckner
Movies are inexpensive to rent and to buy
LA
Lacey Frankos
Great selection and prices.
BE
Bethenie Korn
Could use a wider selection
CH
Charles and Chelsea Rossi
Availability and pricing
AM
Amanda Snyder
Always great experience
VO
vonda davis
Lots of kids videos.
JO
Joseph Hawkins
They are great
JA
Jason Chadd
Pleasant staff
MI
Mike Nichols
Kids love it
HE
Heather Martin
I love it
JE
Jeremy Pullen
Sucks