Address: | 109 Walnut St, Festus, MO 63028, USA |
Phone: | +1 636-937-2107 |
Site: | usps.com |
Rating: | 3.1 |
Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 9AM–2PM Closed |
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April Organicsunshine
BAD! We always get wrong mail sent to our house. I would say about 4 out of 5 times we get the wrong mail and have to stick it back in the box and write a note on it. We notified they carrier and office clerks and were told to do whatever we wanted with the mail or throw it away! Many times we drive the mail to the correct address so they get their mail ! Very unprofessional office staff, rude, and long wait times. It is a simple fix concerning the wrong mail, all they have to do is take a look before putting mail into the box. My 4 year old could do a better job with communicating to customers and matching a mailbox and street name to the correct mailbox and street name on an envelope. We also have a p.o. box to help get our mail to us and not lost but seems that they still cant get that right either. Very frustrating.
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Kathryn Tripp
Not sure what is going on at this Festus Post office but really tired if the bitchy post ladies inside and so tired of our mail coming at different times every day and every week. We have at least 3 to 4 different mail carriers. Our mail come anytime between 9:45am and 7:15pm. Last Satueday, I watched the letter carrier throw my neighbors box on the porch. It coukd have been a breakable. Everyone I EVER talk to, gets their mail pretty much the same time EVERY DAY! There is no more excuses that can be told! GET it right!! And why is it, the Festus post office looks as thought they are moving out! I go to a lot of post offices and they look nice, why does Festus look so bad???
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Shannon Martin
The staff here can be pretty sad and very disappointing. Depending on who you get at the front desk you literally have to do their job for them. For instance, I had a lady who rung me up the wrong stamps and then accused me of telling her the wrong thing. I had asked for Post Card stamps and she conveniently rung me up for the more expensive Forever stamps. For one thing, they sound nothing a like. Second, how about just fix the problem instead of calling me a liar? Or perhaps invest in some hearing aids to prevent further issues. Rude.
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Stanley Tripp
Pretty sad for two days now our mail isnt delivered till 7 to 7:15 . The lady hasnt even bothered closing the door on the mailbox. ANYTHING other than a size of a letter she folds it and crams it so hard in the box you cant hardly get it out. Whats next ? Going to just throw our mail in the yard as you drive by. Very disappointed!
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Robbie Rice
Im from out of state and called with a question that required some research. Candy (sp?) was very helpful and friendly. Thats not the usual attitude I get when calling post offices. (I own an eCommerce company and ship thousands of USPS packages a year, so we have to call them often enough.) Thanks, Candy!
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David Dix
A couple days ago mail was delivered. I went to open my mail box looked inside there were 12 to 15 parcels that had to be folded over some to fit. It damaged my red flag to now it doesnt stay connected to the mail box. If mail doesnt fix why try and force it in.
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Eric Wilson
Great post office. The staff are friendly and not usually a long wait. Parking can be bad when it is closed if you are trying to get to your PO Box. Not sure who uses the lot, but it makes it hard to get your mail.
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Anonymous User
Mail taken...I have a PO Box here and have never been able to get any magazine subscriptions for Lego or shopping catalogs unless they are mailed concealed...I love paying to have my mail stolen
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Anonymous User
I love how this post office is open an hour later then my local one. That hour makes a huge difference! The workers arent always friendly but its a post office. No biggie!
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Richard Huddleston
driver is a liar met him at my box for a package he says I dont have it then 3hrs later tracking says my box was blocked lazy liar wouldnt let me put zero stars
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Laura Ellsworth
Staff is very nice. Wish they had an automated stamp machine to buy stamps after hours, though.
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Ann Roth
Busy..staff too busy to serve customers
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Patrick Argana
Employees very friendly
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John Gilbert
Great USPS location!
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Kevin Capps
Very helpful staff.