Address: | 305 W Moana Ln, Reno, NV 89509, USA |
Phone: | +1 775-828-3355 |
Site: | bestrenopropertymanagement.com |
Rating: | 3.9 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
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Erin Murphy
They showed up... That might be a funny start of a review but after 2 other property management companies did not show up, Clark was off to a good start. I called Clark on a referral after telling a neighbor about 2 no shows. I checked out Clarks website, got me laughing hard. These are my kind of folks you will have to see for yourself. After calling the next day I was sure, just hoping they show up, and one of the owners did. I explained what was going on, I inherited the house and didnt pay much attention to it with what had happened plus loosing time on the no shows. I needed a tenant fast or I would have to sell it. Clark worked with me and went above and beyond, their targeted marketing (casino manager myself) made all the difference. I would recommend handing over the keys, sign here, then relax. Communication is awsome, my preference was email. Forget about waiting all day my emails were inboxed by 7am (I get mine out about 8pm). They have licensed contractors at a discount to landlords. When there was a problem, I didnt have to be standing there 40 miles from home at 10:45 pm with a credit card for the plumber, Clark got it. That happened, Clark got it. They not only got a great tenant but handled all the applicants, contracts, bills, contractors, and headaches. My parents had a rental house, my stepfather had a rental, I managed an RV park so I have seen the process and the aftermath. Its a good idea to get a property management, using Clark was a great idea.
MI
mizael quinones
They never got to me on time about my questions and sometimes didnt even respond, when it came to fixing the washer and dryer or even the thermostat I would have to call them frequently to make sure they would fix the problems. They also made me move out of my rental that I had for two years because they listened to my roommate false accusations while her checks would bounce every other month and I would pay mine on time. Very disappointed with the staff because it seemed like they really didnt care. They even told me that the reason we cant resign the lease was because the owner didnt want anyone living in the house at that time but a month later they had new tenants. Very unfair and very disrespectful I hope I never have to deal with this company ever again. And the only reason I gave them one star is because they made me I prefer they got 0
MA
Maryan Grilli
We had a good experience on the property management side, however we ran into issues on the sales side with regard to both ethics and general knowledge about how real estate sales are conducted. Neither the agent nor the broker seemed to care about ethics. They gave false information about the buyer and even asked us to identify distant relatives not involved in the sale! Definitely not a good experience. Dont use them unless you really understand real estate law and can speak up for yourself. One more note about the property management side. Even though we had a good experience ourselves, we did see an instance of possible housing discrimination take place in their office while we were waiting. Clearly they dont train their staff well. I hope that property owner doesnt get sued. We wont use them in the future for property management.
KY
Kyra Dommer
After looking for a rental property over a couple months time with no success I stumbled upon this great compnay and their amazing staff! They didnt have any rentals that fit my needs but instead of sending me on my way (which most property management companies do), they went out of their way to find me a rental. It didnt benefit them at all when I moved into my new home but Im forever greatful. I only wish they were my management company, that way maybe things we would be taken care of in a more timely matter. Thanks Clark Real Estate! You guys are what makes a great company greater!
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Brian Jurgensmeier
I would highly not recommend this company scheduled a tour to view one of their properties and they never showed up or returned our calls. Turns out they already rented the house out and we had to do our own investigation to find that out. They didnt even have the nerve to call us to tell us we showed up to the house and waited 20 minutes before we gave up. They have no idea how to run a business because that is no way to treat someone and is highly professional and would recommend going to a company that acts more professional then they do.
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b wilde
Oh gosh, where do I start. This is one of the worst companies I have ever had to do business with. They were very unprofessional during the move in and move out procedure. And a top it all off, they kept $1,500 of my deposit for absolutely ridiculous claims. The house was in better condition when I left then they had for me when I moved in. Im talking pee on the toilet seat, dirty refrigerator and none of the filters had been changed in the refrigerator or HVAC system. I will tell any and all to NEVER do business with the Gandolfo team...
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James Wetta
We have been doing with Clark Real Estate for at least 5 years in order to manage all of our properties in Reno, and we have been very pleased with the consistent great service and management that we receive from everyone working with this firm. The fine folks who work at Clark Real Estate are very polite, personable, professional and thorough. I would not hesitate to recommend Clark Real Estate to my family or friends for all of their real estate needs such as: buying, selling, renting or managing real estate. Sincerely, Jim Wetta
MI
Michelle Dellamar
What a great group of people. Most of my interaction is with Cork Clark. He is very warm, down to earth and professional. My husband and I have a small business in Reno and rent commercial space from Clark Real Estate. It really has that family feel, but yet a very professional organization of people. The building we are in is well-maintained and there are great tenants weve gotten to know in the building.
CO
Cody Falconer
This rating is truly for Kristin Gandalfo. She has been amazing managing our apartment complex. When we first moved in we had an issue with our lock, and had to get a locksmith out to fix it. Kristin helped take care of the issue on Clarks side of things making it easy on us. Anytime we had a concern with our apartment complex, she was very responsive and helped get the issue resolved.
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Katharine Kremp
We worked with Rick Clark, the owner of Clark Real Estate, in looking for a house. Rick is very knowledgeable about all aspects of real estate and also has a strong construction background. Hes organized, prompt and very professional. He offered solid advice and insights on many important points. Hes also a nice, friendly person and a pleasure to spend time with.
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Rachel Drake
A reasonable company to work with. We were able to ask for a month-to-month lease extension while we house shopped. Repairs on the unit were usually made in a reasonable amount of time (though we got told it didnt matter that there was a roof leak in the garage.) Mistakes by the company were generally fixed with a phone call.