Bobs Automotive & Wrecker Service
| Address: | 211 Central Ave, Dover, NH 03820, USA |
| Phone: | +1 603-742-9709 |
| Site: | bobsautomotivewreckerservice.com |
| Rating: | 3.7 |
| Working: | 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM Closed Closed |
Location
Photos 16
Reviews 21
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Nick
DO NOT TRUST THIS PLACE WITH YOUR CAR. THEY WILL OVER CHARGE YOU AND HOLD YOUR CAR HOSTAGE FOR PAYMENT. After dropping $240 for two tows totaling less than 2 miles and a (fraudulent) diagnosis, they wanted $250 for a new starter...and by new, I suspect they really mean refurbished or salvaged. Want to bring your own parts for installation? That will cost you $120/hr. After I got my car back from them, I brought my car and a new starter (they told me the old one had failed and charged me for the privilege) to a different, better mechanic who correctly diagnosed and repaired a faulty ground wire. All the while, I continuously caught their dishonest mechanics in lie after lie regarding what was actually done with my car and the veracity of their billing practices. Im currently disputing the charges with the credit card company and will very likely be fully reimbursed. If you break down, DO NOT LET THEM TAKE YOUR CAR!!!!! You would be better off signing up for a year of AAA from the side of the road and burning your card when you got home. You could probably burn all the cash in your wallet and still come out ahead. Dont let the family business facade fool you, this is a family of crooks who will always be trying to pull the wool over your eyes.
JO
Jonathon Murphy
I brought my 01 saab 9-5 here, simply because they were local and usually very friendly. They also have a sign that says "imports" so I figured they could do basic maintance on my Saab, or at least diagnose it. Its not a space ship to work on like many believe. Any ways, I had a blown lower coolant hose, in which they fixed and gave back. I drive it immediately to wal-mart where I have another hose blown off. They tow it back free of charge, only to charge me a total of over $600 and they claim its all fixed, replacing a bunch of different coolant hoses. Well, something wasnt right when I got it back so I drove it immediately to Saab Specific in Maine, and on the way there I blew my head gasket. Simply put, they do not no how to diagnose foreign cars, so if you have a simple OLDER vehicle such as a ford Taurus, or even possibly a Honda civic, this is the place. If you value your car and it is even remotely hard to work on, find a better shop. I even went back to tell them what happened, and all they had was excuses as there were other customers sitting there, they simply wanted me out of there as fast as possible.
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Anonymous User
Dishonest and sneaky! Lost $1200 to them!!! I went in for an inspection and they told me I needed a new sub-frame. They had my car for a day and a half, they charged me $500 for a used part and $700 for labor. 10 months later when I received a recall notice and went to the dealership to have them verify the part was replaced, they said it hadnt been touched for years and they even pointed out the spot I had welded 3 years earlier!!! This was a year ago now, but as you can see by my late post it still upsets me.
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Anonymous User
I took my car in with a strange noise. The mechanic was very professional and figured out the problem really quick. He explained the problem, offered to get me the best price for the part to help with the cost. They then fixed my car and came in UNDER the originally quoted amount to boot!! Cant beat the service, cost and honesty here! I have now found a "garage" to call my own to fix my car whenever its needed! Kudos.....A++
JU
justdoit015
After a scheduling issue with a different garage, I walked into Bobs with almost no hope of being able to get my inspection done that day. They told me that theyd take my car in immediately and get it done for me. Easily the best customer service Ive witnessed at any garage before. Its unfortunate that Im moving to Washington state tomorrow because I actually want to be a return customer here.
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Tacoma Chief
These guys were super professional when they righted my overturned vehicle and hauled it back to their shop. In a situation where a bad recovery could have caused a great deal of damage, they were so smart and gentle with my truck that I was actually able to drive it home after the fluids settled out. Amazing!
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Angelique Pena
I had an awesome experience compared to others, every time I have gotten a car Ive gone to bobs they are always honest, convenient and easy to work with. Very trustworthy mechanics and are reasonable, Ive never had to bring my car back everything is in great condition after being done there . Thank you!!
KA
Katelyn Letellier
I have always received amazing service from them. They let me know everything that is going on and happening with my car. I have a older Subaru and it always seems to break with age but bobs has helped me fix everything. I would NOT go to any other place than there guys!! great environment as well.
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Anonymous User
Good, friendly service. Got my car inspected here for first time in NH (just moved here from NYC), was nervice about finding good place. Would definitely go back.
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marc jennings
I agree with Nick, they charge d $175 for a tow from exit 8w to less than half mile down the road... Absolute crooks, youd be better off pushing your car home...
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Jordan Watson
Customer service is what makes this company. These guys will bend over backwards to help you. Best garage in the area and competitively priced, too.
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Fat Rednek
Fast friendly service, we had car trouble on the family vacation. They fixed us up after hours on a Saturday. what a great place to get broke down.
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Katherine Fowler
Best service EVA! These guys go the extra distance in service. friendly. quick and reasonable. Trust them completely. Love it there.
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Ryan Fowler
Best place around to get your car or truck serviced. Always professional and if you need a tow they have that covered as well.
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Go Irish
On-time, courteous, and professional. Fair price. Lets give this guy some business, Google community!
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Ronald Havu
Great people, very honest and know their stuff!! I recommend Bobs to all my family and friends.
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Tracy Rousse
Very nice folks! honest something very hard to find in this type of buisness!! appreciate it!
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Tom Juricka
Absolutely satisfied. They are fast, professional, friendly and for reasonable price.
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Giles Cooper
I drive a 2000-something Corolla; these guys take care of it. Convenient location.
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Samuel Videos
By far, the best customer service and quality work. These guys Rock!!!
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Matt F
Honest mechanics.
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