Meineke Car Care Center

Address:	899 Central Ave, Dover, NH 03820, USA
Phone:	+1 603-617-4634
Site:	meineke.com
Rating:	3.7
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–4PM Closed

Location

Photos 7

Reviews 4

KENNETH THOMAS

I like many find reviews extremely useful but also misleading. Lets be honest here... I was concerned about the negative feedback provided about finding extra work, high prices, etc... Seriously??? If a car came in for a state inspection and or repairs doesnt it make sense that they should be finding any and all issues wrong with your car that you were unaware of? Personally, I would be ecstatic to know the guy under the hood is being complete and thorough and not just going through the motions. All I can say when I read these type of negative feedback is "MORONS". Anyways, I need to get back on track and focus on providing you a fair account of the great service/experience I received today. Let me assure you when I say that I am not an employee, friend, or family of anyone at this location rather an active duty military member who is making preparations to transfer cross country and needed some repairs to my 2009 GMC Sierra prior to our travels. I have nothing but positive remarks concerning my experience with the Dover Meineke and the service they provided me over the last two days ( 05/14/2014 - 05/15/2014). In an attempt to paint a detailed picture of my positive experience let me break down the sequence of events for you. After having significant difficulties getting my truck in to various garages around down in a timely manner I contacted Meineke on 05/14 at approximately 10:00 and asked if they would be able to get my truck in sometime in the next couple of days. I not only received an estimate of all work to be completed (i.e. Rotors, Pads, Clips, Air Conditioning, Oil Change, Tire Rotation, Tire Balance, etc...) but I was told they could get me in immediately. Upon my arrival to the location at approximately 3:30 I was greeted by the owner and was advised that he will do his best to have my repairs completed prior to closing and that he would contact me with any additional repairs. As promised, I was quickly contacted and advised that my vehicles brakes were worse than I had originally expected and was recommended to have further repairs completed. Naturally, understanding the importance of needing to stop I agreed to the repairs and was advised that I could pick ol red up 05/14 at 10:00. True to military fashion... On time your late, and early your on time, my wife and I arrived at the shop at 9:00 only to find my truck being backed out by the owner for a test drive. YES YOU READ THAT RIGHT!!!! The work was completed an hour early. Prior to check out I was shown all of my old parts and the disrepair they were in, which explains the reason I was being shaken every time I applied the brakes, and the provided a detailed brake down of parts and labor associated with the repairs which matched the estimate I received over the phone. I was then asked if I had any coupons and was advised if I did not that I could go to Meinekes website from my smartphone and any coupon I wanted to use all I had to do was show them my phone and they would accept it. After looking at the coupons the owner advised me that the military discount he offers beats all the coupons I showed him and asked which discount I would like to use. Naturally, I went with the one that is going to keep the most money in my pocket. The appropriate discount was deducted and I was able to pay with my major credit card, I received all copies, a friendly handshake, and a smile. Now the true test.... The back roads in and around Dover, Somersworth, and South Berwick. Talk about stop signs, bumps, road construction, etc... Truck run and drives just like new and when I brake its as smooth as a babys bottom. I could not be happier with the service to include but not limited to the timeliness, the price, the customer service, etc... Great job!!!! You have my thumbs up and my solid recommendation.

Anonymous User

Meineke of Dover saved me $1,000!!! I took my girlfriends car in for an oil change the day before my SUV was to go to the Toyota service center for some brake work - pads, rotors, and possibly front calipers. I had already gotten an estimate from the toyota dealership for the pads and rotors, I mentioned the work to Paul and he gave me a ball park estimate that was $400 less than the toyota dealership. I canceled my appointment at toyota and took my car to paul. It turns out the front calipers were junk and needed to be replaced. Paul gave me a price on the calipers and installation. I called the toyota dealership to get a price and the toyota dealership wanted about $950 for the calipers and installation. Paul told me straight out what the cost of the calipers was, the toyota estimate was about $600 more than what Meineke was charging. The bottom line is I got new pads and rotors all the way around, plus two new front calipers from Meineke. I saved about $1,000 by bringing my SUV to Paul rather than bringing it to the toyota dealership. I would highly recommend getting a quote from Meineke in Dover as well as an estimate from a dealership and see for yourself. Paul was extremely knowledgeable, helpful, and courteous, he has earned my business for as long as I am in the area.

Dawn Koziatek

I was leaking oil from my 2004 Subaru Outback. I brought it to Meineke in Dover because of the good reviews I saw on Google (and its walking distance from my house). I dropped it off when they were closing and within an hour of them opening the next day they called me if I was comfortable with the labor costs to remove undercarriage cover. A half an hour later they told me that I needed a new head gasket. They gave me a great price, but it was going to have a long wait time. They had an overflow of work and didnt have the machinery to grind the cylinder heads on site. I decided to go to a different company that had a shorter wait time since I dont have another mode of transportation (which was more expensive). When I came back in for my car, Paul was extremely nice and made sure the other company wasnt giving me a bad price. He also informed me of the process to fix the head gaskets to help me when speaking with this other company. All in all, Im very happy with this interaction. They went beyond what I expected.

cory macdonald

Will never go anywhere else. Have brought my cars here every year for inspection, 5/6 times I have brought my cars here, they have passed with no issues, the other time was for a light that I knew was out. They are honest in their vehicle inspections and dont falsify their findings. They have never done work on my vehicles without calling to give me a price first. I had my tires replaced here earlier this year, and Paul called local businesses to see what they would charge then sold me my new tires at a discount of the average. I called around to double check, and found that he was being truthful about the figure. He has always gone above and beyond and can always get my car in that day, usually for less than I was quoted somewhere else. I have stopped going anywhere else and always call Paul first. They represent old fashioned customer service oriented care, which is something I hold high value to.