Dependable Lock Service

Address:	323 W Hollis St, Nashua, NH 03060, USA
Phone:	+1 603-886-0559
Site:	dependablelock.com
Rating:	4.8
Working:	8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 9AM–3PM Closed

Location

Photos 17

Reviews 30

RJ Grizz

I am happy with the sale, but had a very odd experience. I purchased a ~800lbs safe, and drove down to pick it up. The store owner seemed like a good guy but kept on throwing snide comments at me. During having a problem loading the safe, he blurted "were safe dealers, not movers." ...so, you can sell the product, but not move it 20 ft to a truck. The question I would have liked to ask is "After 28 years of business, have you every sold one of these?" Why did it feel like I was his first customer? At one point in our conversation, after spending thousands of dollars, he mentioned something about parts being inside the safe. I assumed the parts were the electrical outlet parts and internal lighting. Right before departing, I noticed the safes handle wasnt installed, so I asked him about it. He then stared me directly in my eyes for a very long and uncomfortable feeling 5 seconds, then said slowly and sternly "As I told you earlier, the parts are in the safe". Well excuse the h*ll out of me. I would not recommend avoiding this business, just be prepared for a lack of people skills and customer appreciation. The owner is extremely knowledgeable and seemed trustworthy. I recommend giving this guy a chance.

Deanna Bourbeau

Great company. I recently bought a liberty safe from them. I visited the store three times while I was trying to make up my mind since it is a large purchase. They were very helpful, patient, and informative in explaining the different models and the Pros and Cons of the different safes. They had a large selection in the showroom so I could see the different options. Their prices and delivery charges seem inline with their competitors. Delivery was very quick. I had the safe installed two days after buying it. The installers were professional and did a good job. They even sent me a thank you note after buying the safe. Great company.

Gail MacInnes

These guys are the best! I had an antique hope chest that was my husbands grandmothers. Somehow, it got locked and it trying to open it, my husband snapped the key off in the lock. I brought it to these guys and with great patience and skill, they worked on it for quite awhile and finally got it open with no damage to the chest! They were so nice and it only cost me $25! I would definitely use them again!

Anonymous User

I was so happy with the amount of energy and money they saved me a copy of my car key over the dealership price!! The Toyota dealership wanted 3 times more for the same exact key!! I was blown away with the covenience and pleasant service as well as the the price. I would absolutely recommend Dependable Lock Service to everyone I know!!

Michael henchy

I just moved to a new home in nashua and had dependable lock out to upgrade door hardware. My installer Paul was great very professional and friendly i hope they keep home around for many years. He made sure to clean up behind himself just a great company and great installer.

Paul Montecalvo

Had some keys copied and had the best experience. I didnt even have to wait long for keys to be made. Also very knowledgeable of liberty safes with a large inventory. I definitely will return for future purchases. Would recommend Dependable Lock to family and friends

Brian M Jones

The staff at Dependable Lock Service really went out of their way for my needs. If you ever need anything let or safe related, then this place will be your only place. Prices are lower here than anywhere else I have seen in the Nashua, NH area.

Peter LoIacono

Very happy with the services of this company. It was worth traveling an hour to see them, as they had the skill and knowledge (that others lacked) to program a remote chip key sold by an independent dealer.

Anonymous User

Love these guys, they saved me money vs. the car dealer when I needed a new key for my prius. I went into their store and saved about $50 and was done in minutes.

Rick Sales

Great selection of reliable safes. I would highly recommend taking the drive and visiting them. They have several hundred safes to choose from.

Chris Mader

Very customer service oriented both on the phone and in person. They delivered a safe to my house and the driver was very courteous and helpful.

Robert Harvey

These guys were quite accommodating when I had to cancel a service call at the last minute. Will use them in the again in the future.

Mel Houston

I love Dependable Lock...they are always right there, if you need them fast. Always Dependable ! Id recommend them to anyone.

Donna Caron

These guys are awesome. Next day service on a Saturday without even charging us the weekend fee. Recommend them highly.

Dwight Shrute

Rekeying failed. Spent two hundred dollars and keys are getting stuck and unusable for me, my husband and realtor.