Car Craft

188 W Forest Ave, Englewood, NJ 07631, USA

Address:	188 W Forest Ave, Englewood, NJ 07631, USA
Phone:	+1 201-816-0404
Site:	carkraftautobody.com
Rating:	3.4

Location

Photos 28

Reviews 12

Clark Shin

We found Car Kraft through our auto insurance company, GEICO, after our car was involved in an accident near GWB. It was conveniently located near GWB in Englewood, so didnt take long to get there. We have a 2008 Toyota RAV4 that had a fairly significant rear damage being rear-ended by a semi-truck. We only have one car, so we had to find a car rental right away. They pointed us to Enterprise rental car company nearby, so that was helpful. Car Kraft estimated 8 days of repair work, but it took about 10 days. When we picked up our Toyota, the damage was fixed cleanly. They put a new rear bumper, lights and fixed other fairly major cosmetic damage. I dont think anyone could tell that it was involved in an accident with a naked eye. When we picked up the car, the external was clean, but the inside had some chemical odor...I think it was from the car repair work. The smell will go away eventually. Anyway, this was our first car accident, so I am not sure we overpaid or not (total cost was $3K ~ $4k). Either way, we only had to pay the deductible. We were satisfied with the repair work and people were cordial and professional. Since it took several days longer than the original estimated repair time, I am taking off a star, so giving it a total of 4 stars. I recommend.

Steven Peniche

Ive brought my wrx here twice for body work and wouldnt go anywhere else. Bob the shop manager came out to greet me each time, and you can definitely tell he genuinely cares about his customers. The staff is very pleasant and they treat you like family. I originally chose this shop to fix a hit and run the left my trunk unable to be closed. Car Kraft was close to my job and they work with Geico as well as Enterprise so dropping it off and grabbing a rental was very convenient. For both visits, my car: 1. Was fixed right the first time (once for trunk/fender repair and another for damage to drivers side quarter panel and rear fender). 2. Returned immaculate (washed and looking brand new) 3. Was completed earlier than estimated Car Kraft is my go-to as they perform quality body work as well as paintless dent removal (speak with Dustin). Dont waste your time going anywhere else.

Nicole Olson

Took my care despite all of the bad reviews I have gotten from family and friends who do body work for a living because this is who my insurance company sent me to. They had an adjustor for Geico on site and was informed by Geico they did good work. However, I have just picked up my car and my bill states they removed my front bumper and painted it. which is a LIE. They tapped off half the bumper and painted half of a bumper and did not even blend it well. The color is also not even the same. Ive never been so upset. They and the insurance company will be hearing from me.

Antonio P

I used the Geico ARX program and chose Car Kraft, since they were local. I have never had the need (luckily) for the use of an autobody shop before, but having been to car kraft I would deffinately go back. They were kind and curtious and updated me with the repair status from start to finish. They had my car back to me in two days, when the adjuster told me it would take 5. I am very happy with the repairs and would reccomend this shop.

Diane Goodwin

I only go to USAA Insurance approved shops, like Car Craft. I liked that the owner grew up in this business. The company answers the phone, returns calls quickly and finishes well within quoted time and with quality workmanship. Being on budget, they worked with me and offered the best price around. They also advised me in a direction to a better solution. I highly recommend this shop.

Anonymous User

This is the worst shop i have ever been to in my life, they are liers, slow workers and will hold your car hostage for as long as they can milk your Inshurance company. Stay away from this place, i should of read the reviews other prople left before me, i would of saved all the stress and headache i got from dealing with Crap Kraft.

Nicole DeSantis

My estimate was done promptly by the Geico adjustor. The car was fixed within the estimated time period. When I got the car back, it looked better than new. I would send anyone in need of an auto body repair shop to Car Kraft. The staff is professional and curteous. They answered all of my questions and addresses my concerns.

Grover C

If you want stress and headaches, come to this place! lousy, cant keep promises,liers ( lies,lies,lies ) Im not even gonna let my bike touch by these people, not professional...

Alex Aleynik

Carlo helped me fix a problem with my car very well. He is very knowledgeable,helpful, and nice. Other people at Car Kraft are very helpful and nice as well.

leo Gandia

They lie about their prices they also super expensive I recommend no one goes here they will rip you off honest truth

Anonymous User

Why Geico insurance do business with this kind of people for that they will loss my business

Erik Hansen

I am very happy , they are trusting and treat you like family.