Address: | 351 Grand Ave, Englewood, NJ 07631, USA |
Phone: | +1 201-399-4331 |
Site: | meineke.com |
Rating: | 3.6 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–4PM Closed |
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Frank Kadar
I was a long time customer for about 5 years. I used to come here when Rich was the manager and his crew were top notch. Rich was very professional and his mechanics knew how to get the job done. If I had a problem, they knew what it was right away and they fixed it immediately for me. If I needed an oil change, it was done in about 15 minutes or even less. Since a couple of months ago, this place is under new management and not for the better. They dont take appointments off the website and they are always swamped with cars and customers have to be turned away. Four weeks ago I took my car here for an oil change and get a whole new set of brakes. After it was done, the brakes started to make knocking noises. I took it back the next day, they looked at it and said it was bad drums. They replaced it with no charge. This time the mechanic said he adjusted my emergency brake because it was out of alignment. Yet again, the brakes were making a knocking noises like a rock into a frying pan and now every time I was braking it was sounding like it was stretching a rusty spring. I took it back a week later and told them what was happening. Their answer was "we have no idea what is going on." This is something every customer DOES NOT want to hear when it comes to auto repair. So I was forced to go to the Chevy dealership as a last resort today. They said all my brakes were out of alignment. I have brand new brakes and I shouldnt be hearing anything at all. The front calipers and links also needed to be replaced when the new brake pads and rotors were installed and the brake fluid also needed to be flushed. After $490 later at the car dealer, my brakes are fixed and quiet now. I lost all confidence in this Meineke under this new management. Its sad Rich left and wish I knew where went to. This Meineke center lost a long time customer.
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Arthur Greenberg
I took my car to this Meineke to have the brakes checked, and the oil changed. Angel, the lead technician, was friendly, direct, and did an excellent job while I waited. His quote was accurate, as well -- no hidden or last-minute charges. I had the chance to speak with the new owner, who is dedicated to creating a positive experience for his customers. We spoke at length about his philosophy of customer service and how he plans to build long-term relationships with his customers. I really enjoyed speaking with him, and strongly recommend that you give this Meineke a chance.
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Albert Choe
If I could give zero star - I brought my car for an estimate for repairing leaky exhaust pipe. The mechanic inspects it and proceeds to say that I need new brakes. Total crooks. I had just replaced pas and rotors on all four wheels. This is why I cannot trust any auto repair shops. That includes dealerships. Shame on you Bernard Bertrand.. When you were caught recommending unnecessary brake repair you did not say a word. Shame on you!!! DO NOT TRUST THIS PLACE.
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AL G
I came here over 20 years ago when the manager was Yonah Goren. My sisters Subaru had a hole in the exhaust. Rather than rip me off and try to replace the whole system, he fixed the section. 3 months ago, my cars tailpipe cracked. YG isnt there anymore, but the manager offered to do a reasonable fix instead of a costly full replacement
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Vik Bhosale
Great customer service, addressed my car issue to the point, explained me everything like what was the issue, what was done and reasonable charges. While I was here, got to know its under new management since last 4 months, would certainly recommend!
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sheila pollock
special thanks to this car center for helping my granddaughter when she was in a bad situation with her brakes. My gratitude to everyone who worked on the car to make it safe.
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Bryce Lee
Pat will go out of his way to see if youre eligible for a coupon. Fair rates, reasonably quick.
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M. Emre Tuzuner
I have been a long time customer, but no longer happy with their charges. Find another place.
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Leah Barcelos
Where the hell are they? 0921 am on a Tuesday....