Cabinets To Go - Kearny

Address:	22 Sandford Ave, Kearny, NJ 07032, USA
Phone:	+1 201-622-0180
Site:	cabinetstogo.com
Rating:	2.2
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed

Location

Photos 28

Reviews 8

MJ T

Danger - expect delays, and terrible customer service. Ordered cabinets 12 weeks ago, told I would have them in 5 weeks. Scheduled my contractors to start work 9 weeks after ordering the products. Told by store manager, everything arrived. 12 weeks later, missing to base cabinets and have no idea when they will come in. When I call the store manager, she complains about her system, and politely (shes at least polite) says she will call back when she figures out the status. Rarely calls back, and when she does, leaves a cryptic message providing no information. Customer service is almost as bad. They occasionally call back, but then tell you, they cant see orders or shipping information so they dont know anything. Well one of them did confirm, the products were shipped (no idea when they will be delivered to the store). They say they will do "everything they can to resolve the issue." Unfortunately, everything they can does not include - expediting shipping, - having the regional manager return your call, or - really anything Results of this. Im not of my house likely an extra two weeks, wasting my contractors time and my money. These guys simply dont care, and if you trust them do anything, do it at your own risk.

Caro Carrio

Not worth your time. I travelled 1 hour to go to this place. When I got there the AC was not working, which is fine, it happens, but the employee did not want to do a design or give us a quote as it was so hot in there. Instead they offered to come to our place in about 2 days at a specified time. ok, we said, fair enough. Since it was a business day, I went home from work, to meet with the designer but he never showed up. We called and nothing...We ended up reschedulling for another day, a sunday...we waited and they never showed up, we called and they said the person was on his way. We called the person directly, and he said he was going to be there in 15 minutes...he never showed up! and when we called again on his cell, he didnt answer...all this ordear lasted from 9 AM to 1 PM on a Sunday when we had cancelled plans just to meet with him!. Even the contractor they recommended to do the work, did not show up and never even called me to let me know.

Stephanie P

Absolutely the worst!! They lie and put on an act until they get paid.... Then they dont care. It took 10 weeks to get our cabinets when Marilyn promised a couple of weeks. The "delivery" truck got to our house at 10 pm when 9 am delivery was promised by Marilyn. Then we discovered the measurements on two of the cabinets were transposed by Marilyn. And guess who doesnt give two craps? You got it! Marilyn... People like Marilyn give good companies a bad rap... We have two more kitchens to do, sorry Cabinets To Go will get no more of our money and you shouldnt waste your money with Marilyn either.

Joshua Perry

Marilyn and Brian will spin incredible lies to cover their incompetence. We ordered a set of cabinets, asked Brian to come by and make sure the room measurements were correct. He altered the corner cabinets without explanation and what we got was not what we ordered. He also had the gall to blame the new set up on a conversation he had with the family member who let him in. Marilyn is rude, wont answer a straight question and when she says shell call back... expect that not to happen.

Christopher Lumin

When visitors ask how much our kitchen cabinets cost, they are always shocked because we really saved a lot by using Cabinets to Go without sacrificing quality. Our cabinets look like something you would purchase at some overpriced, snooty kitchen store but that couldnt be further from the truth. All of the employees were super helpful and knowledgable...they even gave us some great ideas for the overall interior design of our kitchen. I HIGHLY recommend Cabinets to Go.

Ravikumar Lavadi

We bought 3 vanities. Everything is excellent i.e. Quality/cost/delivery, except acknowledging customer calls and getting back to phone calls. If they can improve in giving call backs promptly to the customers, they can win lot more customers.

Chris B

Many cabinets were received damaged and company would not replace them in a timely manner. May be okay if you have 6 months to wait to install the cabinets for the kitchen.

Stephanie Richardson

Horrible experience Lies and Lullabyes