Planet Fitness

Address:	3105 NJ-38, Mt Laurel, NJ 08054, USA
Phone:	+1 856-722-5950
Site:	planetfitness.com
Rating:	3.8
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 36

Reviews 24

Hana Katz

TOTAL RIP OFF.A Horrible staff, horrible service. Tried cancelling membership twice now. The first time, they said it "didnt go through" because we did it over the phone... even though the staff member we spoke to over the phone said we didnt have to cancel it in person and could do it over the phone. We found out we DID have to cancel it in person because we got charged the next month. So we went in person, signed the cancellation papers, and the staff member took the paper. Found out the girl we spoke on the phone previously with was fired for poor workskills. We got no compensation and were forced to pay the membership fees. We thought it was done with because we handled it through the correct manner. Just today, we were charged AGAIN after going in person a month ago and signing the membership cancellation papers. Of course, no help or answer from corporate. Never going back here again. Subpar facility, lying staff, and a disorganized and unhelpful corporation.

EK NJ

Members seem to keep the equipment clean and are respectful of others. Theres a lot of equipment and options. However, asking for assistance to "learn stuff" when youre new is not easy. Seems the front desk people dont really want to leave the front desk and go onto the floor. If you know nothing about gym equipment, be brave and dont be discouraged just because youre being treated as if "everyone knows this" stuff. The actual personal trainer I dealt with is great and very helpful, and the members dont seem to pay attention to anything anyone else is doing, so its not too intimidating.

Anonymous User

A good gym for what it is. If youre into cardio its awesome -- they have a tooon of different machines. For those of us into lifting its a bit of a pain. There are five smith machines, and usually at least one of them is broken, with the others occupied. To be able to use em you either need to go super early or super late in my experience. The dumbbbell area can also get packed, with the same timing issues as the smiths. For $10/month I cant complain too much though.

Douglas Cooper

The gym has outdated elliptical equipment at location. They need to desperately update. The ellipticals jerk around when usinging them could cause injury to a person if not careful. Also about three or four units at a time are out of service because they always break. This is not what I like to see and Im sure is not a standard from plannet fitness.

Craig Evans

Its your average Planet Fitness, clean, effective, but that is all. Usually busy, front desk is reliable, equipment is starting to get broken down a bit but it all works well. Currently attendance is up due to it being a new year and the restrooms are lacking. Bathrooms may or may not look like a warzone. ESPN is frozen 2-3 days weekly.

Frank Nash

I have had my membership for several years now. It does get crowed at times, but for the price you cant beat it. I go in the morning before work and never have to wait for equipment. From 5pm - 7pm it gets pretty busy.

Dominico Hodnett

Large chain gym. Bathrooms and equipment are kept clean. Decently knowledgeable staff. Although if you make any loud noise they active the link alarm. Its due to be renovated in March 2017.

Robert Prescott

In the past year and a half, I have not had any negative experiences here. Ive never had to talk to the workers there though so I cannot comment on that. The equipment has been fine for me.

Anonymous User

I dont actually go there but my moms the front desk ladie (blonde hair, real skinny) and she cant stop talking about all the great stuff they offer, I think Ill join now!!!!

Frantz Louis

Total lack of professionalism from morning manager who feels its okay to disrespect customers at-will.

Carla Beauchamps

Equipment old. Not updated, no hydro beds. Attitude staff. I go to.cherry hill worth the drive

Scott Arvoy

In the area for work. Very clean and plenty of new equipment. Had a great workout.

Tom Burns

A membership based gym. Clean and the staff is helpful and knowledgeable.

Aaron Yanuzzi

This planet fitness is over crowded and employees are terrible

Jennifer Wright

Never crowded plenty of machines friendly staff