|Address:||225 Lorraine Ave, Upper Montclair, NJ 07043, USA|
|Working:||7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 8AM–2PM Closed|
My white couture gown with black trim was severely damaged with huge horrific yellow stains all over it from storage. It was worn once and completely unwearable ever again. It was ready for the trash bin and I was inconsolable. Another huge name haute couture cleaner had already ruined another designer piece of mine so I was at my wits end about where to go and what to do. A friend recommended I try Moline Kronberg before the trash can. Much to my surprise, they were able to restore it back to very close to near original condition. They removed the black trim to avoid it bleeding onto the delicate white fabric, then cleaned the stains and put it back together like new. I am not local to them so we did the entire thing by photo, email, phone and FedEx. Andrea expertly handled everything - including an extremely upset "on the ledge" me in tears - and my gorgeous couture gown is now ready for prime time again. I cant thank them enough. I highly recommend them for both their fine attention to detailed cleaning and their superior customer service. The prices are also fair and reasonable, especially given the detailed work they do. This gown wont ever go to another dry cleaner again and Id use them for everything if I lived closer. Thank you Andrea and the entire team at Moline Kronberg for saving the day- and my gown!
I brought my mothers 50 year old wedding gown and veil in to be restored. I honestly wasnt very hopeful because the gown had been kept in a ball in a cedar chest and was yellowed and stained. I emailed images to Marcello Rodio and he promised me that the dress could be restored and to bring it in. I came into the store and was met with kindness and professionalism. Marcello immediately took the gown, walked me through the process, and assured me all would be well. What a warm and romantic gentleman. He, his wife and son all treated me like family. Marcello even attempted to repair my vehicle when it wouldnt start in the parking lot. I picked up the gown less than a week later. It was beautiful!!! Marcello was so obviously happy with the work he had done and he had every right to be!! I displayed the gown at a surprise anniversary party for my parents. My mother couldnt believe it was her gown. She was so pleased, it moved us all to tears! I will be bringing my gown back for preservation, along with my husbands tuxedo, the christening gowns of my children and all the priceless garments of my family yet to come.
I came to Moline-Kronberg Cleaners to get my wedding dress cleaned and preserved and I am 100% satisfied with their work! From the minute I stepped into the business I was impressed with the level of customer service and attention to detail. The staff is super friendly and ready to help! My dress was very dirty at the bottom and a couple of buttons fell off. They took about 3 weeks to get the job done but the results were beyond anything I could have imagined! When I arrived to the store for pick up, the staff even knew me by my first name and that really added a nice personal touch. They secured my dress in a preservation box and opened it in front of me when I came for pick up so that I could inspect the dress. My dress looked just like new, it was super clean, the buttons were sewed on and they even included gloves in the packaging that they recommend that I put on whenever I want to try on my dress. The price was very reasonable for the work that was done. I compared prices with many different cleaners and this was well in range. I highly recommend! I will definitely be using them for all my dry cleaning needs!
I went to Moline Kronbergs to have a bridesmaid dress altered--the hem needed to be fixed as it was too long and a strap at my arm needed to be taken in as it was too large. ($250 in alterations) Other than that, everything else fit beautifully. I had to go in several times just to get the hem correct. Each time I went in, the dress was too long. (I wore the same shoes each time.) Also, when the strap was taken in, the entire dress was raised so the bra cups were not positioned correctly. The cups were several inches above my breastline, which made the dress look awful at the top because it looked like I had two sets of breasts. The seamstress said there was nothing she could do as she removed the extra fabric from the strap. I then asked that the cups and boning be removed so it would look less weird. While the seamstress agreed to do it, when I picked up the dress the day before the wedding, my requests for the bust area were not completed. (Thankfully the hem was finally correct.) I had to wear the dress as it was. I wont be going back to Moline Kronbergs for any future alterations.
High price for bad service. A few days after my daughter picked up her prom dress, I noticed that it had not been thoroughly cleaned. (There were deodorant stains at the interior.) I called immediately to let them know that I would be bringing the dress back. When I returned with the dress, I was accused by the manager, Andrea, of wearing the dress and bringing it back for a free dry clean. The accusation was hurtful and pretty shocking. What business flat out accuses their customers of this? While she offered to clean the dress again at no charge, it just wasnt worth the trip back after being treated this way. This cleaning business is incompetent and they dont train their employees how to treat people with respect. Andrea was confrontational and unprofessional. Its a wonder how they stay in business with people like her working for them. I dont normally write reviews, but after this horrible experience, I felt I needed to share. If you take your clothes here, they might not be thoroughly cleaned, and then youll have to deal with a disgruntled employee. Save your money.
I LOVE THIS PLACE. I brought my grandmothers wedding dress from the 1950s to Moline Kronbergs and they are helping me completely restore and modernize the dress to wear at my own wedding in October 2016! They have made me feel special and well informed throughout the whole process. When I first came, they explained exactly how they would restore the dress and recommendations they had. They removed outdated sleeves and a collar to help me make this dress more modern and more aligned with the vision I had for my own dress. They also helped to shape the dress so that it looks good for my body type. Not only do they do fabulous work, but they are amazing to work with and have made me feel comfortable throughout this process! Restoring a lace wedding dress from the 1950s has the potential to be a stressful process for a bride -- but working with Moline Kronbergs has made this experience feel both memorable and stress-free! Love them!
Moline Kronberg Dry Cleaners is amazing! I cannot say enough good things about them. I brought a family baptism gown that was over 60 years old to them to clean. I wasnt even sure if they would be able to clean it because it was in such terrible shape, and honestly I was a little worried since it was such an old gown and made of delicate material. To my amazement, they made the gown look like new and I worried for nothing. Not only that, it was done quickly! I brought it on a Tuesday, needing it for that Sunday, and was able to pick it up by Friday! They even called to let me know that they were able to clean it and it was turning out great. The care they showed for this sentimental family gown was beyond what I expected and I am truly grateful. The customer service is great. I highly recommend Moline Kronberg and will no longer go anywhere else if I need a garment cleaned.