Brookwood Auto Body

Address:	117 E Dewey Ave, Wharton, NJ 07885, USA
Phone:	+1 973-361-0008
Rating:	3.2

Location

Photos 3

Reviews 9

Jilliane Kinsley

Some employees working for this company are 100% the most UNHELPFUL and UNPROSESSION people i have ever done business with. The staff is the RUDEST bunch of people i have ever had the displeasure of speaking with. Not only did the rude man hang up on my step father for refusing to sign a waiver for potentially damaging the car that belongs to FORD, but then proceeded to hang up on him instead of explaining the situation . After hanging up on him, he had the AUDACITY to call back and tell him to go F himself and call my mother a B. As someone who works in customer service, i would NEVER!!!!!! speak to anyone the way this man did. HOWEVER, the owner of the company was a delight. He was so helpful, aplogized for employees behavior and assured us we would be taken care of as soon as possible, so thank you for that. That was very much appreciated.

Anonymous User

I brought my car to this place right after a small hydroplaning acident in which I hit a curb and damaged my rear axel. The guy was very nice and seemed like he was being very honest with me about the repairs. They told me it would be done by August 5th. We called them on this date and they told me that the car wasnt even being worked on. This is my only car I have been counting on my friends to give me rides to work ect...I need this car and now they are telling me it wont be done until the 15th if they are even telling the truth. Got the car back by August 15th. They did a great job repairing the rear axle. It drives like nothing happened..

Lauren Quinn

My car stoped working in a parking lot I waited 3 hours for the tow to come which I can understand with traffic.. But after my car got towed at 8:30 pm, i didnt find out until the next morning from my mechanic that the car was never dropped off! I was stuck spending 3 hours calling all of the drivers to find out where my car was and after everyone saying oh my shift is over I dont know where your car is. It finally got dropped off at 10 am this morning.. This company is very unprofessional and i would rather wait 5 hours for another company then to use this one again!

J. Tyler Tracy

My car broke down, I called them because I have heard they are very trustworthy and I am glad I did. They were able to tow my car very quickly. I also needed repair done to my car and after price shopping, they were an easy choice. Friendly service and gave me some great advice about my car which you will not get at other auto repair services that just want your money. Call them if you want an honest, and fair price

Stephen Ernyey

I have delt with Brookwood for years. Sal Jr. has learned well from his dad. I recently left my car there which had seious damage to front fender and bumper and headlight. His repair and matching of paint was perfect. A really nice person to deal with, estimates are fair. He also found a short cut on repairing a part and refunded the saving to me. Real honest.

Mark Mccollough

You will never get your car on time. Mechanic knows nothing and its a total waste of time dont never bring your car there. Receptionist has a very bad attitude.

Jose Pizha

These guys were super friendly, fast, and reliable. I have been using them for years because of how trustworthy they are. I highly recommend

Bennett LaMarca

On time. On budget. Beautiful job,well done. Thank you Melissa and Sal.

Ronald Smith

still waiting for my invoice guys...