The Fixx Salon

2801 Missouri Ave #24, Las Cruces, NM 88011, USA

Address:	2801 Missouri Ave #24, Las Cruces, NM 88011, USA
Phone:	+1 575-522-0155
Site:	facebook.com
Rating:	3.2
Working:	Closed 10AM–6:30PM 10AM–6:30PM 10AM–6:30PM 10AM–6:30PM 9:30AM–3:30PM Closed

Location

Photos 48

Reviews 6

Mp P

I recently moved to Las Cruces from CA. I had no recommendations for a hairdresser, but took a chance after looking around with The Fixx. I made appointment with Ramiro (owner) thought this would be less of a risk. NOTE! **I gave him the formula from my previous hairdresser in CA. ** For about 20 years now Ive had two shades of blonde done with foil. I love the tones and how natural it looks. I was originally encouraged to do this by my stylist and delighted with the results. With Ramiro, I had a good experience on my first visit. We had agreed he would tone the blonde down some and when he was done I was very happy with the outcome, I told him what a great job hed done. I wasnt as happy with the cut, but didnt feel it was necessary to say anything at that time. Id been there for about 3 hours and was so ready to leave. Approximately six weeks later it was time for the roots to be redone. I called for an appointment. I asked for "highlights" with no hair cut. While Ramiro was doing the foil process, I noticed the amount of foils felt quite sparse compared to what I have previously experienced, so I asked him "youre doing the whole head right"? "Yes" he replied. "OK, why is there no foil around my ear area, addressing the hair coming onto my cheek"? He replied.. "because that hair is delicate ... and.... " whatever else he said. "Then does that mean when the hair grows out it will be DARK"? I was concerned with the potential lack of color in that area. I wasnt quite convinced with his explanation, however I was accepting it. He then turned my chair round and I noticed instantly that he was using only ONE color!! "Ooooh, I assumed you were doing the TWO colors"?? At this point these are the exact words he said to me - "Calm down, calm down". lol I wasnt shouting, but I was surprised. He said "you asked for highlights" and I admit I did. Obviously, MY mistake. I never mind admitting when I am wrong. I then said, "but when you asked me what we were doing today, I said EXACTLY what you did last time, I loved it". He had done the TWO COLORS. To this, is said "DONT COME BACK"!!! I was absolutely incredulous... Thereafter, he was mumbling loudly "Ive ONLY done however many hundreds of heads of hair", "Ive ONLY been trained to do.........." I cant even remember, and I didnt care how many or what kind of training hes had in his young life. He then finished off his ridiculous tirade by saying to me "whoever puts TWO colors on your hair, is ripping you off"!!!! Unbelievable ... so does this mean HE ripped me off? I dont care, I like how it looks, Im always receiving compliments. Even after he did my hair the first time, I had a lady from my gym came up to me asking where I had my hair done, because she thought it looks so very good, and she wanted the same! Go figure!! Needless to say, Ive since UNRECOMMENDED the services of this hairdresser. Im passing on my horrible experience with Ramiro of The Fixx, for others to be very aware, that if you want some clarification about the process this person is doing on your hair, be prepared for total rudeness & banishment. Good Luck.

Zayna Ali

I went in requesting an ombre and was very specific with the color. I was told this can be done but would need a few sessions of color correction to maintain the integrity of my hair. I was passed around to different inexperienced stylists before I finally requested to have the owner work on my hair. After 4 expensive sessions, I ended up with brassy hair that was nowhere near the color palette I asked for not to mention it was not even an ombre. I am so dissapointed with the haircut. They have a habit of cutting into the ends to thin them out and I specifically requested they not do that to my hair but the owner did anyway, Not only is my hair color so brassy, its 6 inches shorter and the ends are so stringy and ugly. Ive had to cut another 4 inches off just to even the ends but I am still struggling with brittle and severely damaged hair. I feel like the owner promised a certain outcome that we both agreed was reasonable but the result was nothing like that. When I would show concern during the process, he would brush it off and say he needs to do more sessions. He dragged out the process supposedly to protect my hair but it is fried and will take years to grow it back. I

Meagan Crouse

Would NOT recommend. I got a hair cut and color by Whitney. I was incredibly nervous about getting my hair cut and she knew that and kept saying it would be fine and not to worry. I showed her a picture of the color I wanted and the cut and specified to make the cut longer than the picture. She didnt do the same color I showed her and she cut it SHORTER than the picture. I was devastated. Prior to getting the color done the hair dresser next to her said she could probably guess what color she would do and turns out she did. She just did whatever she wanted to my hair knowing how I felt and after I showed her specifically what I wanted. Ths reason it is scary to get your hair done professionally is the fear of the hairdresser doing what they want and not what you asked and thats exactly what she did.

Clinton Lanier

This place is the biggest collection of rude people Ive ever seen. They have a cancellation policy they dont bother telling you about that charges you 1/2 times the rate of whatever service you cancelled on your next visit if you cancel less than 24 hours in advance. My wife had an appointment at 1 and wasnt called and reminded until 5pm the previous night (less than 24 hours). Then we she said she had to cancel she was told of this policy. After complaining about it, the OWNER BANNED her and told her, "guess youll have to find another salon!" Really? In this day and age do you think youre the only salon in town? This after my wife spend hundreds there in the past few months (they are NOT cheap). Avoid at all cost, go anywhere else you can!

Anonymous User

After over bleaching my hair and turning it into a disaster color of yellow orange blonde Jolene was able to go ahead and lift out the yellow and orange out of my hair and was even able to save my hair after the damage I had afflicted upon it . The customer service was also the best I had ever received from a salon they were very accommodating and offered drinks and comfort. The ladies had very good team work and had very good interaction with the customers. I would recommend this salon out of any in Las Cruces.

Anonymous User

After having a tramatic experience with a local hair salon, The FIXX was able to analyze, cut, and transition my hair towards a style that I am now really fond of. They also sell bare mineral products that are divine with trained make up artists that know what they are doing. I encourage anyone who is looking for a great hair salon to try this place out. You will not regret it.