Clean Rite Center

Address:	2519 86th St, Brooklyn, NY 11214, USA
Phone:	+1 718-676-1490
Site:	cleanritecenter.com
Rating:	3.3
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 6

Reviews 9

Jin Lin

This is my first review and its a pity that its to share a bad experience... My familys been coming to this laundromat for years (every Saturday night) and weve always had a relatively positive impression - we were happy with free dry after midnight and various deals during the year. We tell all our relatives in the area and urge them to go. My dads the one that goes to do the clothes after midnight and he always shares any problems he encounters. Nothing big has ever happened before--a few times the cycle time was 10 minutes below the regular cycle time, or clothes has come out soapy. Employees cooperated and gave him another wash. Our familys positive impression of this laundromat changed completely on 5/28/2016, a saturday night. As my dad took out the clothes from the washing machine, he felt pressure. Something was stuck. He immediately consulted the employee on shift. The employee found out that the sleeves of my mothers North Face down jacket was stuck in one of the drainage holes. The employee pulled the jacket out causing a hole in the jacket. No managers were present at the time, so the employee offered $10 store credit at first, increasing to $30 later. Obviously, my dad refused--the retail price was over $200! The employee says the insurance company will take care of everything and compensate us, so my dad left the jacket at the store and headed home. Suzanne, the manager called me the next morning saying the laundromats not responsible for any damaged clothing and that shes only able to offer store credit. I asked her about the insurance company, and she replied saying they dont have an insurance company because the company was bought by someone else??? It doesnt matter!! You are a big company with stores all over NY. Putting your machines out means they are safe for customers to use. Just one sentence saying its company policy that customers are fully responsible for their own clothing and we should use machines at our risk is NOT OKAY. Mike, (a higher manager im guessing?) spoke to me today and says the technicians checked the machines and nothing is wrong with it. Thats absolutely bullshit because if there was nothing wrong with it then why would my mothers jacket sleeve just so happen to get stuck?? He says we might have not checked our clothes or the machines before we started our wash. We take care of our clothes. Before clothes go in the laundry bag, my dad checks all pockets to make sure theyre empty. Before putting clothes in each machine, we spin the spinner a full circle to make sure no foreign objects are in there from the previous wash. We take all necessary precautions so we dont damage our clothes!!! Its such a pity that I have to write this poor review because weve been going here for YEARS. We will no longer use this laundromat and will tell our family and friends not to risk their clothes here either.

Sam Dante

They are absolutely rude. I have gone to this place many years and today will be the last. I went in there same as usual with my laundry and support dog in tow. Mind you, my dog just sleeps. Im there for a good half hour when one of the employees comes to me saying that I need to leave because employees are saying my dog stinks. Im a dog groomer and because I use my dog as a support for myself I make sure she is clean and presentable at all times. All employees were at the front as I came with the dog. Making sure to hold them because I know in some establishments a dog walking around is not allowed but holding is acceptable. They saw me come in only to kick me out a half hour later in the middle of my laundry. I could see past the fact that this place is run down compared to their other locations with broken machines, poorly working dryers and the place being not so clean. But for them to be that rude I cannot accept. This will be the last time I go to this place. Horrible customer service.

Jenn Fung

Its clean and bright and inspires me to Clean Rite. See what I did there? Ive been a customer of many dingy, florescent-lit laundromats. They make me super uneasy, and I was always in a rush to leave. This is probably the only place youll catch me folding my clothes, although haphazardly so, and not stuffing it all in one giant bag like Santa. Some of their machines are broken, and require repairs. There are always more than a few dryer doors that wont shut properly. Do check it before you load all your wet clothes in. Youll be glad not to display your granny panties for a third time. I have yet to try their free drying offer after midnight. Saving $1.25(40 minutes worth) isnt enough to make me a sitting duck surrounded by glass windows. I didnt say my fears were completely rational. However, I do appreciate that it is still open on those late nights that Im exiting the train station.

Manuel Neace

Changed Ownership, Price Up & Quality Down. Many machines are out of order, obnoxious and ambiguous signs all over the windows, raised prices and turned hot water to warm only. Used to burn my hands using the hot water in the sink, now barely warm. Once I use up money on card Ill never return.

Cesar Avila

Great overnight service. Overnight personal does a great job. P is great overnight deserves a bonus.

McGamer Mike

This place is awful. Your towels will come out sopping wet half the time.

Don Johnson

Great place to do your laundry

cristian santana

Nice place

Martita Polanco Cavarretta

Great