Address: | 118 Maple Ave, New City, NY 10956, USA |
Phone: | +1 845-634-6299 |
Site: | aaccess.net |
Rating: | 3.3 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed Closed |
E.
E. Wex
I do NOT recommend this company for laptop repairs. They are extremely SLOW and UNORGANIZED. I brought my laptop to their store to have the DC jack repaired. I was met by their "accountant" since all the techs were out in the field. He never bothered to mention that it was a $95 fee to just look at my computer. They tried to charge me that amount but waived the fee since they failed to tell me. It took me multiple phone calls just to get an estimate on the repair price. After two weeks they called to tell me what the cost would be and that my computer would be ready by week 3. I agreed to the price and asked them to proceed with the repairs. Then they called back after 3 weeks to say it would cost even more because they needed to do additional work. At that point, I decided not to use their service since it would be cheaper to buy something new. Based upon our conversations, it seems to me that the tech did not even really check the laptop for the first 3 weeks since the price and repairs changed from what I was originally told. Like I said, SLOW and Unorganized.
AL
alfred nikolaj
They are extremely professional and courteous. I brought my laptop to them completely dead, I thought my life was over... 2 days later I had my machine back and running better than when it was new!!!! I would highly recommend them for any of your computer or business needs. the new employee Steven is a testament to Aaccess professionalism.
JO
Joe P.
Dylan and his staff are great. They will give options and not pressure you into buying something you do not need. If you have an older computer that is in need of a little TLC, bring it to AAccess for a diagnosis and clean-up. If it is determined to not be worth fixing, they also sell new and pre-owned computers as well.
MA
Maureen Pearce
The personal attention given to me allowed me to get my laptop back running better then when I bought it. I highly recommend aacess computers and will be utilizing their professional services in the near future.
CA
Caitlin LaMantia
great customer service and adequate pricing.. quick turnover between when you drop off your repair n when its finished. definitely recommend.
JA
james kunz
place closed down in new city