FedEx Office Print & Ship Center

1420 Union Tpke, New Hyde Park, NY 11040, USA

Address:	1420 Union Tpke, New Hyde Park, NY 11040, USA
Phone:	+1 516-355-5901
Site:	local.fedex.com
Rating:	2.2
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–6PM 12–6PM

Location

Photos 15

Reviews 17

Tinika Thomas

My experience at this location was horrible. Brianna and Hikem D was no help whatsoever. I had to scan some pictures for my Daughters sweet 16 thats approaching. I thought fed ex was the place to get this done. I was saddly mistaken. Hikem pointed me to the self service computers and it was sink or swim, advising me the staff can not " stand over me" to assist. He told me to read the instructions thats taped on the left of the cubicle. Needless to say I wasted my money, as the computer charge you 48 cents a minute. I thought Brianna would offer better customer service, boy was I wrong. Brianna did scan my pictures however she made me wait for over an hour. The store was not crowded, I know for sure that hour wait was unnecessary. When I reached home to use the scan pictures, the pictures was horrible. The pictures had all sorts of stains (which was not on my original copies). Run far away from this location. I would never return. A waste of money and time. If a manager is reading this, please give your staff a refresher on quality Customer Service.

Maria Abruzzo

First let me say that if you knew me you would know that I am not one to ever post a bad review against someone or something but this is the WORST location ever! Do not ship your packages from this location if you want them to get there as promised. On three separate occasions (one being yesterday)they did not ship my package overnight as guaranteed, as a matter of fact all three packages never left their facility until the following day. All of my packages were scanned in well before drop off time and I was assured they would be delivered next day by 10:30 am. There is never a good explanation as to why it didnt get out. It is horribly managed. The manager doesnt even have the courtesy to come up front and talk to the customers when there is an issue. Shame, Shame on me for giving them a chance again yesterday! Yes, it happened again. I will never step foot in there ever again. Poor, poor, poorly run! They need a new manager right away. The powers that be @ FedEx need to take a hard look at this location.

Lwin Myint

Waste of time and energy with the clerks at this place. I can guarantee the ratings for this store in the low 2s are accurate as of March 2017. Went into the store to pick up an attempted delivery. I stood in line with my son for over 30 minutes while we watched one clerk attempting to package an xbox and the other on the computer while the line was forming 5 people long. The clerk finally got off the computer to assist the rest of the customers, while the other clerk was still busy packaging an xbox. Finally it was my turn, the clerks attitude was basically if she was doing me a favor by retrieving my item from the inventory. I left with my package about 36 minutes after getting into the store. Even as I left the other clerk was still packing the xbox into a box!!! Horrendous experience, never ever going back. I hope I saved you viewers some time after my post from not stepping foot inside this store.

rob kay

I just read all the reviews after I had gone to this location and now I realize why I had an unprofessional experience at this location. Please do yourself a favor and avoid this location. The clerk and manager are useless. I walked in, explained my work order and the clerk was poor at her job, communicated badly and the manager supported the clerk and not the customer. I left and went to a different location where I was helped in a courteous manner. The main corporate office should know about this location and do something to improve customer service before they have few if any customers. If there was room for zero stars, that would be the rating. Go anywhere else.

Caitlyn Daly

WORST FedEx location. I have a FedEx account with work so I have used many locations and this one a few times. The staff is rude. I shipped 6 packages with Erleen the manager, she called an hour later to tell me she forgot to print a label for 1 package and that it would not be going out with the rest, BUT she would ship it for me while on the phone since she already has all my details. All boxes arrived the next day EXCEPT ONE...Surprise, surprise...it has been over 2 weeks and my package is still missing. I tracked the package to find out that Erleen didnt even put the correct address for delivery.

Eugene Park

Beware... This Fedex location has a bad policy where if the contents of your box moves, they charge you for filler. The staff here said it was their policy that they could not ship the box unless it was completely full. They charge you $4 or more for paper filler to put in the box so that the contents is stable. The item in the box was already covered in bubble wrap and didnt require additional protection. To Management: its not worth nickel and diming your customers for all the frustration it results in. You just lost a local customer.

TheWheelerOne1

I was a little hesitant given my previous experiences sending stuff through the post office. But it was a quick and easy experience. I was returning something i bought on ebay. I came up to the counter and i didnt just stand around for a long time like a dope, someone attended to me and asked me what i needed help it. Packaging price was fine, i needed to pay for some some filler in the box but thats to be expected..

Andra Penny

The worst staff ever! No sense of customer service and when you call to speak to a manager or supervisor, I am told they are in a meeting or they dont come in until 3pm. Fedex needs to spend more time and money training these people they call customer service, because surely they are not there to serve the customers.

Lymari Fernandez

Worst customer service. Fedex should change the employees that are in this location. They think they own the place. They think theyre smarter than you and they have the worse attitude towards the customers. I definitely writing a letter to Fedex about this two employees.

Eric Dettloff

Its either my Google maps or something but this is not the right location, its right next to sears. Type in the address instead of searching "fed ex" on Google maps, then the right location will show up

ZIPPY SETHI

0 star rating. The location states it opens at 8am on saturday but did not open till 8.30 am. Ruined my entire schedule as I had to pickup a document print I emailed them. Worst experience

Pinkal Patel

If you have prepaid label dont leave the store without copy of your receipt. People are lazy I cant say all employees but person at the counter on Saturday afternoon.

Soly Sapir

Worst service ever!!! Ignorant no common sense staff! special that young black lady that thinks she is doing you a fever if she serves you.

Robert Hajdu

No Star!!! Worst service ever!!! Ignorant no common sense staff! Do yourself a favor and go to the post office down the block instead!!!!

sehon park

A young lady who working here still so arrogant... I think the Fedex do not teach how they serve customers.

Danhua Yan

Professional and fast service, recommended. (Came in at a workday morning though)

umar qureshi

Worst service ever! !!!! If you like waste an hour like dmv go there