Address: | 23-05 Steinway St, Queens, NY 11105, USA |
Phone: | +1 718-545-6129 |
Site: | steinwayautorepairs.com |
Rating: | 4.5 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–12PM Closed |
TH
Thanassi Karageorgiou
I have nothing but positive things to say about Nick and his crew. I recently purchased a used 2002 BMW 530i and was looking for a reputable mechanic in my neighborhood. A quick Yelp search showed me all the glowing reviews. So I decided to give them a try. 1) First Impression - Judging a book by its cover: You can tell a lot about a shop just by how tidy its kept. My old mechanic in Long Island City has a shop that always looks like a war zone. He could never find anything (including my car key for pickup sometimes), and always looked stressed. But the guys at Steinway run a tight ship. I believe that (in any profession) if you make the extra effort to keep your work space clean, youll have less headaches, and youll waste much less time looking for that elusive socket or screw. Which means youll have more time to focus on the tasks at hand. At Steinway, you wont find piles of engine blocks, brake rotors and wiring harnesses stacked precariously in random corners. 2) The Diagnosis - I knew buying a used car would need some TLC, and I was mostly concerned with the cooling system on my 530, which is somewhat of an Achilless heel on BMWs. The gents threw the car on a lift almost immediately and diagnosed a leaky radiator. Something I missed on my initial inspection of the car, but to the trained eye, it was instantly apparent. After some discussion, Nick suggested that I could possibly get away with just replacing the radiator and a hose or two, but we ultimately decided that the best course of action would be to replace the entire cooling system, thermostat, water pump and all related hoses and hardware. I was leaning towards this option anyway for peace of mind. At no time did I feel pressured to commit to more work that I thought was necessary. Nick simply articulated the pros and cons of either route. 3) The Service - After committing to the service, Nick assured me that he would treat the car as is own (he also owns a BMW) and would use only the best parts, either OEM or top-of-the-line 3rd party, depending on the application. They also performed an inspection, installed my new plates and registration sticker flawlessly (Im usually very particular about the placement of the windshield sticker placement). Nick even proactively replaced the BMW hood emblem on the car because it was old and faded/peeling. This is a shop that cares about your ride. A couple of days later I was back on the road in my "new" car and she purrs like a kitten. Ill be going to Steinway for all my future BMW needs! Thanks again!
SY
Syed Hussain
I had looked at all the positive reviews prior to going to them 6 months ago. And honestly, I had a positive experience with them as well...at least I thought I did. I went there for a simple oil change. I brought my own oil and oil filter. Im super anal about my cars so I put in Mobile 1 and K&N oil filter with each oil change. They said they had done the oil change with the parts supplied. I decided to perform my own oil change today only to find out that the oil filter I supplied to them at the last oil change, the one they said they replaced, was never changed. Im not even sure if they put in the higher quality oil I supplied them with. Very disappointed. Tread with caution.
JE
Jennifer Grunwald
Great shop! Super friendly and helpful. Nick (I think) explained everything to me plainly and did everything he could to make my experience as painless as possible (old car, needed fixing to pass inspection). Cant guarantee competitive pricing as I didnt shop around but it seemed reasonable. Highly recommended.
BI
Billy Cole
They are honest and dependable. Even when I have a question, and not a repair, they gave me a straight answer. Highly recommended for all your automotive needs.
MA
Matt Pineiro
Nick is great and will treat you with respect and explain issues in detail without price gouging.
DA
Dave Meketansky
Very friendly owners, didnt try to rip me off. Affordable too and made basic fixed pretty fast
A
Anonymous User
these guys are the best Honest and reliable, will treat you and your car right.
JI
Jim S
Longtime customer . Honest, trustworthy. If your car needs work, take it here.
MA
matthew hyde
Honest, trustworthy, and great mechanics as well.
AL
Alex Pla
Excellent honest work at fair prices
JO
Jorge Diaz
Great and honest service.