Address: | 4802 Queens Blvd, Woodside, NY 11377, USA |
Phone: | +1 718-651-5950 |
Site: | storelocator.pepboys.com |
Rating: | 3.2 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 9AM–4PM |
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Andrew Esterly
Dont know anything about cars, so I assume they did a good job. But the big thing here is when I got an oil change, they did a quick inspection like usual to make sure nothing else was wrong. Was told I needed new tire rods. Came back in a week to get this done, and they said that after cleaning and more closely inspecting the area, that it was not necessary. They could have easily went with the original rec and gotten a decent size job out of it, but were truthful and thorough checking to see if there was an actual problem before blindly doing the job.
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Ryan Sit
The staff is very rude. The first time I went there the staff was rude and dismissive. The second time I brought my car in was to check out the radiator and replace the windshield fluid nozzles. They were again unfriendly, but whatever, I can deal with that. What pissed me off is how adamant they were in refusing to give a ballpark estimate on anything. Not even on the cost of the nozzles, which I found in two minutes on Google. Thats some lazy work.
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carloss tull
Brought my commercial vehicle in for oil change air conditioning a noise when I started the car and to get my fluids refilled they told me Im under warranty for the ac and they didnt fix the noise I ended up checking it my self and my anti freeze was low and steering fluid was low filled them both up noise went away and ac worked better every pep boys does work like this that Ive been too .
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Kartal senin
Got an appointment for an oil change and I chose mobil 1 synthetic and later was told they used pennzoil no big deal but 4 months later my engine was making noise I brought it to my mechanic and found out that the oil was never changed. I had to replace my spark plugs cost me a hundreds. DO NOT LET THESE SCAMERS NEAR YOUR CAR!!!
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Carlos Sather
Very p[professional, and they also have very good prices (I checked several places before deciding to go with the to fix my car), but they have some customers service to learn. If they tell you that if you will arrive at 9, you will be out by 10, and you find yourself still there at 11, it is not the way to treat peoples time.
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Devraj Gurung
I went to buy a pair of windshield wiper today at around 11:45 am, and the guy at the front desk said that those wipers are not for sale instead he told me to get from the auto zone which i didnt understood because last year only i changed my windshield wipers at this shop. Im not going to this shop for future repairs.
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Marina M
I bought tires online and picked them up in the store. In good location on Queens Blvd but a bit tricky to get to with all the one-way streets.Thankfully, there is a parking lot. Clean, pleasant waiting room with TV and Keurig coffee maker. Clean, organized mechanics shop in back. Friendly, helpful clerk.
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Rowan Day
Great place for basic car maintenance. The guys here have already been good to me, they check the car for free and if nothing needs work theres no charge. They have solid knowledge about different makes and models and i trust them with my car which has a lot of modifications.
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Tae Kyun Kim
Fantastic place. Most importantly, I felt like the representatives were being honest. I hated going to auto body stores generally because I felt like I was always getting cheated. Not here. I think New Yorkers should definitely consider this place for their auto needs.
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Bayer Ubushaev
Changed oil here. Spent 1 hour, costs 49.99 with coupon from their site. Employee Loyd screamed on me because there was no place to park, and I asked him where to leave the car. Guys on reception are helpful and polite. 2 stars because of Loyd. Hate being screamed.
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Fernando Gonzalez
I love this place because whenever I have a problem with my vehicle they are always there to help me . Something I dont even need an appointment. Ive been going to the same place for years. Love you people at pep-boys. Thank You. Fernando. P.S. See you soon.
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Surge Zherebchuk
I was at the parking lot trying to figure out how to change the windshield wiper. I asked the mechanics wether they could help me out, they both looked at me and walked away. That was extremely rude and unprofessional. Dont recommend anyone going here.
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Amit Sarker
Stupid idiot employees, I was looking for window washer fluid and African American female employee was cursing someone standing by the registers, and her Co worker Hispanic guy didnt even ask her to stop. Never going back here.
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Neil Seenarine
Did an oil change here at one time and apparently they striped the drain plug. 2 days later no oil :o Manager was nice though, he personally took care of everything instead of having one of the regular techs do it...
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Noé
Other locations should take notes from these guys. The manager here went above and beyond to have my car ready for the weekend. Cant thank them enough. Friendly. Understanding. Awesome experience. Thank you again.
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Douglas Fletcher
Went for Oil Change. They only filled oil. No washer fluid. No radiator fluid. No manual transmission fluid.No nothing. That is standard at other places when you get an oil change. Never again.
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Raff Khokon
Went for a tire change. Great customer service. Changed my tire for free, ypu will have to pay for the tire itself so dont get confused!! Great people. Definitely recommend. 5/5
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Jose Riera
Rude bossy staff... their mechanic had the nerve to ask me to park on the street because they didnt have parking space for customers. Shameful.
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Ashana Sukhram
Went to pep boys to get an oil change the guys there are very helpful I will be coming there for all my car needs
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Kevin Vargas
Great Service. Free A/C Diagnostic Professional Staff. Top Notch. Positively make online appointment.
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Daniel Cardozo
Staff is rude and they dont know what their doing. Go if you want to go waste your time.
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Mike Skigen
30 minutes for an oil change, price is right, friendly staff. My new go-to shop.
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Lenin Fierro
Service is good staff adequate, a smile and some small talk goes along way
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Digna J De Leon
Very professional and good customer services . I recommended to anyone.
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Julie Kontzamanis
Useless staff. Unhelpful & rude. Please bring in a new staff.
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Tacara Thomas
great fast friendly service. definitely coming back again.
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Jorge Deolarte
Pepboys is next to Autozone which has cheaper prices
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JEAN DE LA CRUZ
Great customer service and great car services
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George Kalemkeridis
Really throw in extra rates left and right
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Baris Tuncer
Horrible place very rude to people
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JM MONROY
Quick and easy service
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Maximilian Zapata
Awesome techs
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Anklav Dwyer
Good service
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Djamol Halimov
Good