Address: | 925 S College Rd #3, Wilmington, NC 28403, USA |
Phone: | +1 910-540-5625 |
Site: | locksmithwilmingtonnc.com |
Rating: | 4.9 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 10AM–8PM Closed |
AM
Amy Gabel
I have had several experiences with changing locks before which consisted of buying them at Home Depot or Lowes and having them changed. I believed that this was the most cost effective way until I called an actual locksmith. Instead of the process taking a day to buy the locks and scheduling a handy person, the locksmith disclosed to me that he could have someone out at my home within the hour, which I thought was pretty good given that I had no emergency (wasnt locked out). Thomas arrived and showed me what a true professional is like. His enthusiasm and expertise shines in comparison to that of my handy person I had paid much more money previously. I am very impressed with Thomas and his company and continue to be impressed with each and every interaction. I would like to add that my dogs were also impressed with the locksmith which truly says he is a good professional as my dogs have a sixth sense. I am very happy and impressed, and would happily recommend this company to anyone. I would like to add also that when I called, the phone was immediately answered as opposed to the competition which failed to call me back, or at least by the time they do, it will be too late! Very impressed with Thomas and his leadership. Not only did I avoid making a single trip; I didnt have to life a finger!
RY
Ryan Howard
Eric was recommended to us from one of our neighbors. Our home was previously a rental home before we purchased it so we wanted all 7 locks rekeyed and one replaced due to not functioning correctly. Eric was able to schedule us in quickly. Not only did Eric arrive on time, finish the job about 40 minutes sooner than expected, but he was also able to cut the cost by 25% by being able to repair the lock we thought needed replacing. This was a surprise to us and really showed that he was not "all about the money". He could have simply replaced the old lock like we had requested and made more money without saying anything to us. Instead, he based his decisions and advice off of what was the morally right thing to do. This clearly showed that he was not in the business of taking advantage of people. He also gave me some new tips on lock types and procedures for safety purposes. Eric was knowledgeable, trustworthy, fast, and well-mannered (and was okay with my dogs). Ive gone through a lot of work around our house lately and have been stressed. But thankfully this locksmith visit was hassle and stress free. We are 100% satisfied with the visit and results!.
DE
Denise Pinson
I recently purchased my new home and at closing, I was surprised to get my key. Thats right, "key" -- they only had one key for the entire house, which only worked on ONE LOCK that was for an added on keypad deadbolt lock. Frustrated, I called A-1 coastal and a technician named Eric came out to my rescue. Not only did he re-key all the locks so everything matches, he also changed out a knob that was not in working order and made 4 original keys RIGHT THERE IN MY DRIVEWAY! I appreciated the reasonable fees along with his patience while my 4 year old nephew was running around trying to help. He was very friendly and super quick, and i was grateful he squeezed me in on such short notice. This same company rekeyed my last house, and Ill continue to use them in the future. Highly recommended
CA
Carolina Santos
I broke my Scion key in half and immediately called the dealership for a replacement, their prices were extremely high. They wanted to order a key that would take a couple of days to arrive, and they also said they would charge extra to program it. I turned to google and A-1 Coastal was the first result. Eric came out to my job site and he was able to make me a new key in a matter of minutes. I am extremely happy that I called them, his service was quick and very affordable. Will not hesitate to give them a call in the future.
J
J M
A-1 Lock & Key far exceeds anyones expectations in the Southeast Region. I have used this Company over 10 times in the last few years and the Owner always answers the phone., He is by far the most knowledgeable Locksmith I have ever met. He can make any Key or crack any Safe and make it look easy. If you are need of any Locksmith services, his number is the only one you need. If you can crank it or open it this Guy can make a key for it in NO Time flat. A+++ Service and Bonded too.
FR
Franz Schmid
I had one Ford car key and fob and needed a second one. I went to the dealership who wanted to charge me 235. Then I went to one other locksmith and he wanted 85 just for the programming and I still had to purchase all the equipment. At A-1 Coastal Lock & Key I handed him my key and fob and got a working duplicate for 100 including tax plus a nice discussion. Glad to see that there is still a local trustworthy business out there that doesnt try to rip off students.
JE
Jennifer Bradstreet
Amazing customer service! I called to schedule service and right away felt comfortable speaking to them over the phone. They answered all of my questions and were able to schedule early morning next day service as I requested. When Eric arrived he was extremely friendly and professional. The work performed was flawless and the service was excellent. I will definitely use A-1 Coastal Lock & Key again in the future when needed. Thanks Eric!
JO
Joanna Richardson
I had the opportunity to meet Eric today, and I can honestly say the previous reviews were all correct. He came out and met my husband and I while we were running errands. He was able to rekey our old storm door lock to match our new one after Lowes refused to help us out. Professional, friendly, and very easy to work with. Will definitely use his services again, and we highly recommend him.
BR
Bryan Williams
Eric has worked with Flower & Flour Bakery and our retail location, the Shuga Shak, for the last 5 years and has always been reliable, prompt, courteous and fairly priced. He has re-keyed many of our commercial doors and installed new locksets and handles on many occasions. He has also helped us during many emergency situations. We highly recommend Eric for all of your lock and key needs.
NI
Nikki Jackson
Eric did a fantastic job today making me a key for my explorer since I somehow misplaced mine. He even made me a spare for a responsable price. I called him around 8:30 and he was able to make it out by 10:30 the same morning. I highly recommend him and will be using him in the future if this shall happen again. He definitely saved me a bunch of money and worry. Thanks again! :)
TE
Ted Thomas
Eric was very professional in appearance and character when coming out to our appointment. He was very quick with the installation of my vehicles key less entry and key cutting process. His prices were very reasonable and service was great. Thank you A-1 Coastal Lock & Key for your services. We will definitively be calling you again if there ever is a need.