A-Atlantic Coast Lock

7250 Market St, Wilmington, NC 28411, USA

Location

Photos 22

Reviews 9

Frank Prather

We bought a new house in Wilmington and needed some locks re-keyed and two keypads installed. Since we were about to leave town I needed someone quickly. Called a few locksmiths and left messages with no response. Finally called A-Atlantic and talked to Doc who gave me a quote and arranged to come out the next day. When he arrived he was both friendly and helpful in explaining to me the best way to proceed to keep my costs down. Even when he came across a problem re-keying one of my locks and had to drive cross town back to the shop for the solution he maintained a great attitude and assured me it wouldnt change my cost. Once he finished and left I realized that Id forgotten to have him install the keypad to my garage the opposite way it would normally go in. I called and he offered to either come back or talk me through it on the phone. I chose the latter and he patiently explained to me step-by-step what to do solving the problem both quickly and for free. Highly recommend these guys!

Allison Carroll

Yvonne, Wayne, and staff at A-Atlantic Coast Lock and Supply have been nothing short of excellent. Their customer service continues to go above and beyond. I called them out to re-key multiple office doors and had service the same day. Wayne came out and was friendly, fast, professional, and explained everything that needed to happen. We also had to order a safe for our office and Yvonne was quick to suggest a vendor they trust and took care of the ordering and the delivery. There was a hiccup on the safe-vendors end and Yvonne let us know there would be a delay and did everything they could to make it right and make us happy as customers, even though they were not at fault. I would recommend A-Atlantic Coast Lock and Supply to anyone and everyone, commercial or residential. If you need a job done quickly, professionally, and cost-efficiently, call them. They see the job through to the end and ensure its done correctly and professionally.

Roe H

I have only been in my home for several months when the key pad and lock combo unit started beeping and flashing and would lock and unlock intermittently, after working when I first moved in. Not being familiar with this type of lock, I called to see what could be done and if the entire unit needed to be replaced. I was advised immediately that it was a sign the batteries were going bad and needed to be changed. I was then given instructions over the phone on how to fix it and asked to call if it didnt work. However, it did work and I was impressed that I could have been charged a service call just to change batteries, yet I wasnt. Instead, I was given verbal instructions and also advice on what type of batteries are better. The honesty shown by this company will definitely be remembered in the event I need additional work done that cant be done by myself.

Veda Armistead

Atlantic Coast Lock is an upstanding company and I recommend their services to anyone who is looking for quality work at an affordable and fair price. Id like to specifically mention Wayne Blankenship, as he was extraordinarily helpful and went out of his way to make my experience as pain free and affordable as humanly possible. Atlantic Coast Auto made me a new ignition key for my vehicle in a timely fashion and they gave me a duplicate key for free just to be an example of excellent customer service. Mr. Blankenship called me to make sure that my keys worked perfectly and offered to come to my location if my keys didnt work exactly as they were intended to. Of course, both keys were a perfect fit. If you go any where else for a new lock or key, youre losing out on money and time. Choose Atlantic coast lock service and you will not regret it!

Jack Marlowe

These people are incredibly helpful and will go way out of there way. I drove down to Wilmington from Virginia to drop a car off for a friend. I trailered my motorcycle behind me so I could get home. I got down Saturday night and realized I had lost my key during the trip. I had to return the trailer that night but needed it to get my bike to the lock smith shop. Wayne came and met me at the shop Saturday night after hours and told me that he would come in on Sunday, his only day off to make a key for me so that I could get home before work on Monday. Instead of telling me that they couldnt help me until Monday, Wayne came in after hours twice and helped me get back home. If youre choosing a locksmith, Choose A-Atlantic because they will treat you fairly and go above and beyond to help.

A Hawn

Five stars is not nearly enough.....my experience was AWESOME. From the warm welcome I received when I walked in the door, I knew I was in the right place. My key wouldnt go completely into my ignition and was feeling graining going into the door. The dealership immediately wanted to replace the ignition switch and door lock cylinder ..... Doc repaired the cylinders in the ignition, made a new key and figured out that the door was fine, it was the key.... they were so reasonably priced (saved us soooo much money from the dealership). He explained everything to me. They truly care about their customers. Doc, Yvonne, & Wayne....I cannot say enough about your EXCELLENT customer service & professionalism! I will recommend you to everyone I can! THANK YOU!!!

Katherine M

A-Atlantic Coast Lock is the BEST! I lost my only set of keys to my car (I have a replaced ignition cylinder... so i only have one key that starts my car)- I lost my keys in the OCEAN- on JULY 4TH WEEKEND - and called around without much hope of getting anything worked out that night... well, A-Atlantic Coast Lock was there to get into my car and replace the ignition cylinder all within 3 hours of my initial call... did I mention it was July 4th weekend? That is service! I was very satisfied with everything and was so happy I was able to drive home that night rather than having my car towed.

Isabelle Willard

We had a doorknob completely come off when exiting our home. After several hours of trying to reinstall, we called A Atlantic. Within a few hours, (on a Saturday), we had a locksmith at our home. He was very professional and thorough. His name was Doc. A super stand up guy. He installed a handle and a different piece and needless to say, it works perfect. The price of a weekend call was very reasonable and I felt like it was in line with the work completed. If you ever have lock troubles, call them and ask for Doc. A terrific and friendly experience!!

Anne Ratkus

I recently moved into the Wilmington area. I first contacted these locksmiths to rekey my homes locks right after moving in. Then, six weeks later, I locked myself out of my new house. I called A-Atlantic and they sent a technician out. Within 20 minutes, I was back inside my home. Both of these experiences with A-Atlantic Coast Lock were positive ones. They were knowledgeable and quick, professional and patient. All the work was completed as promised at reasonable cost. My experiences have been good ones, so I readily recommend A-Atlantic.