Address: | 4377 15th Ave S, Fargo, ND 58103, USA |
Phone: | +1 701-478-1772 |
Site: | tspafargo.com |
Rating: | 3.9 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–6PM 9AM–6PM Closed |
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rachielle gillstrap
My hair nightmare come true. I came in for a trim and a color. My hair had already been previously lightened to a blonde and I was trying to go to a balayage with brown on the top and fade into a platinum blonde. The student I saw was very unprofessional and after 3 hours of being there, I left with YELLOW hair and a red copper top when it was supposed to be brown and fade into a platinum blonde. The student and teachers were both very rude when I tried to explain to them this is very far off from what I wanted. The front desk lady was also extremely rude and stated "well you know, it does take a few appointments to get exactly what you want." Might I remind you, my hair was already blonde and this should have been easily done in one appointment. I still paid for the cut and color as they insisted. I came in the next day for a redo so that this can be fixed. Two more students (different than the previous day) worked on my hair. They seemed to be more confident and sure of what they were doing; however, the teacher was once again very rude and stated "Wait werent you in here just last night? You didnt like it?" MY HAIR WAS YELLOW. After an hour of coloring and rinsing once again, I was brought to the sink to rinse out the dye. During this process, the stylist realized she didnt have the right toner and had to search through all of the inventory to find it. This took an additional 30 minutes of my head being in a sink with soaking wet hair....waiting. After all was said and I done, the coloring was still very off. When I had left, my hair was near black at the top and gray. GRAY. Not blonde. I now have to pay another salon to hopefully reverse the damage done. Worst experience Ive ever had.
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Brittany Bergren
Went in to get a haircut (close to closing, I will admit) and the woman who approached me gave me attitude and talked down to me. Although it was close to closing, I did not deserve to be treated the way I was. I simply asked for a haircut and was told "Uh, we close at 6." I knew it was close to closing, but did not assume it would take long to get my hair cut. I persisted and said "So... can I get a hair cut?" to which the woman looked at me incredulously and said "Hair cuts take an hour." Sure, I recognize that I was late, but Ive never had a hair cut take longer than 20 minutes in my life. It it takes longer because of the fact that the employees there are students, I completely respect that, but your staff could be more professional and explain the situation in a nicer way. Very unprofessional... will be going somewhere else for my services.
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Theresa M. Kelly
This is a school, students are LEARNING, so if you cant tolerate a possible mistake, I dont recommend going here. Otherwise, it is a GREAT place and an inexpensive salon! Everyone is so nice, they treat you professionally & kindly. My sister, kids & I have been going here for years. Ive gotten a couple of bad cuts (they will try to correct anything you dont like!) & some cuts I have loved, but have never had a problem with the service. Again, it is a SCHOOL, so keep that in mind when you schedule.
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kendalchristenson
Went in for an eyelash extension fill....the girl glued my eyelid shut after I specifically said to be careful. The technician in training AND the instructor then spent the next half hour poking at my glued eyelids with tweezers. However, not to worry, the receptionist offered me a lofty 10 perfect off of my expensive service to assure my return. Never again.
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Erleen McCanna
Ive gotten my hair colored by Sam OHara twice now, and I am so happy with the great job she does, that I pre-booked with her again! She takes the time to chat with me, to fully understand what Im looking for, and offers great solutions. I love my color, and the way she styles my hair She is a great conversationalist too, which makes the time fly by!
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Anne Winston
Lucie has being doing my hair for months now. I was so happy to be her last client before she graduates on Monday. Congratulations to a wonderful young lady who is a terrific hair dresser with an amazing future ahead of her!! I love the compliments I receive from friends after my visits to the TSPA!!!
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Beth Fedje
One time I went because I needed them to fix a hair cut that another saloon cut my hair bad, they fixed the cut to look good. The next time I went I wanted something new and a lot shorter then Im used to doing. They did a great job and I will continue going back for every cut.
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Carol R
I have been coming to The Salon Professional Academy for years and I very much appreciate the professionalism and devotion of all the staff for always doing a great job. Thanks for always making me happy with how my hair looks and for the many compliments I receive.
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Julia Vance
Im trying to grow my hair out, and the student messed up my "trim" so badly that I need to get 6 inches cut off. She also talked about how much she hated being there, told me about her piercings in intimate places (she brought up the topic), and family drama.
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Jayden Luikart
I was just there with some friends and I asked for an all over color that was light brown. I have dark hair so when she used bleach I wasnt at all surprised. She gave me highlights. Dont get me wrong, it looks good. Just wish it was what I asked for
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Mariya Hansen
Alina was my stylist and is awesome was very sweet and kept convo going. She made me blonde in a day after convincing me to take a sample of hair and see how my hair lightings and my hair wasnt even damaged. Also i didnt break bank only 50 bucks!!!
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Beth Lumsden
Sam P was so professional and explained everything she was doing so it didnt take me by surprise. She was absolutely amazing! She made the facial so relaxing that I fell asleep haha absolutely loved it; first time at Salon Professional Academy.
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Lynn S
I have been going for 2+ years regularly for my hair color/touch up. They are excellent. Considering they are students, raring to go, they are thorough, polite and affordable. I am very pleased w/ the salon.
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Tom Boyle
I have had many stylists cut my hair and each and everyone of them has done a great job. The teachers are great and the front desk people are the best they get to know you by name and make you feel welcome
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Kevin Allen
TSPA is a nice clean & comfortable place to get a haircut. Prices are very reasonable. Would highly recommend Ashley Neva - she does a fantastic job with mens haircuts & styles!!
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Terry Hillstrom
All I needed was a trim, without taking to much off the top. Aili listened to what I was saying, and pulled it off perfectly, without looking like I got a full blown haircut!
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Jenifer Hostrup
I just got a perm from Taylor K she did amazing job 37 years and this is the best perm Ive ever had thank u sooo much to her and all the staff will be back for sure!!!
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Kaitlyn Pribyl
Aili did my hair for my wedding (highlights and hairstyle) and she did an amazing job! It was exactly as I pictured it would be. Would definitely recommend her!