Compass Self Storage
| Address: | 1549 Superior Ave, Cleveland, OH 44114, USA |
| Phone: | +1 216-285-1940 |
| Site: | compassselfstorage.com |
| Rating: | 4.9 |
| Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–5PM 10AM–3PM |
Location
Photos 19
Reviews 25
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jupi talynho
I can only compare this Location with INFINITI of beachwood when it comes to customer service. I dont usually equate any place with INFINITI of beachwood cuz they are out of this world but i have to today.One word " Exceptional". These guys will go beyond the call of duty to make you happy. they were extremely helpful in all aspects. for instance, I was not able to pull up these huge trucks right to the loading dock but Lauren Hurst helped me pull up the truck to the right position so i could easily get my stuff off. He also provided me with other smaller movers to help move my stuff. He was extremely helpful. always looking for the best option based on your situation.When it comes to Price, its the best as well. I came from Uncle Bob and i am saving about 30 bucks monthly for the same space. With the Temperature control at this location, i have peace of mind knowing my stuff will last ages in there. something Uncle Bob Storage didnt have for me dats y most of my stuff got frozen and wet.So, if you need a storage area where you will be valued first, your property second then your wallet third then come to this location. I ran out of Stars. I was going to make it more than 5. THANK YOU. especially Lauren Hurst for going above and beyond. :)
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Matthew Hurd
My first experience with renting a storage unit is with Compass Self Storage. This is a new, clean, tech-secured facility. The most remarkable part of this experience however is Malissa. I cannot praise her enough. I am so impressed with her friendly, professional, efficient, and comprehensively knowledgeable customer service. There is a lot to learn at first. Malissa made it easy with her effective, conversational style. Very hip. Additionally, Lauren is building long-term business/marketing relationships with his outstanding -- highly considerate -- customer service and management decisions. This business-- these staff members -- are much needed gems in this neighborhood. They are a dynamic and winsome team: a rare and different tune. Thanks Malissa and Lauren! I highly recommend Compass Self Storage at 1549 Superior Avenue.
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Kevin Karder
I found Compass Storage while looking for a quality and safe location to store my furniture. I could tell this location was ran very well, when I called to inquire, and spoke with the Manager Lauren. Lauren was extremely professional, patient, and knowledgeable of his customers expectations. The combination of perfect location (only climate controlled and up-to-date storage facility Ive found around downtown Cleveland. The local U-Haul storage facilities are complete dumps (check them out for yourself). There isnt too much else to say besides how clean the facility was, as well as how many precautions they take to ensure their facility runs as efficiently and effectively for their customers. I cannot speak for all Compass Storages, but this one was quite impressive, and I am sure the Store Manager has something to do with it.
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Sarah B
Very impressed. After having a long and stressful "nothing is going smoothly" kind of day with a last minute move, the staff at Compass went above and beyond to accommodate my needs and got me a great rate on a nice storage unit to boot! Not only is the staff professional, but they are all simply great people. Knowing I was in a bit of a time crunch, they even helped me unload my large items and made it a stress free process! Units are clean, dry, bug and rodent free, and easily accessible. Im the third member of my family to store with Compass and I would refer them to absolutely anyone looking for a great place to store stuff!
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ANDREA HOGAN
THIS IS THE BEST STORAGE PLACE IN CLEVELAND... I had been looking to store some personal items and so I called around... I literally called seven different places to price check before I found these angels lol... The staff is very nice and very helpful... They show you around and make sure you know how to access the building and know your way around... They make everything really easy and convenient... AND THE PRICES OH PRICES CANT BE BEAT.... I mean I could go on and on about them but overall THE BEST STORAGE PLACE IN CLEVELAND... If u are looking for a storage place look no more... Compass is the PLACE!!!!
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Michael Rogers
I had a great experience at this compass self storage location. The workers were very helpful and efficient, the units were clean and the doorways were large such that furniture / property could fit through easily. It was also a safe place in that you need a certain code to access the floor and particular unit; I have no concerns about the safety of my property. Overall, I was surprised and very impressed with the experience. My property is now being stored in a good location and I can access it when i want to. Thank you, Compass Self Storage!
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Paul Arnold
Compass location in downtown Cleveland, on E 15th and Superior is perfect for me. Have a great space at a great price. Easy access to a clean (and heated!) indoor space fits my needs perfectly. Would definitely recommend to anyone in the Cleveland area.
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Greg Betti
I came to compass self storage to rent a Penske truck. The manager Malissa was a great help and vary friendly. The facility was very clean and impressive. I would recommend compass to anyone who needs to rent a truck or for your storage needs.
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brian odell
Very happy with the help and Service we received at Compass Self Storage Downtown Cleveland! Manager went out of his way to make sure we had the right size unit to fit our needs. Ill definitely be recommending this place to others. Great job!
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Ante Peric
toured facility, compass is truly a one stop shop, its very clean has a great courteous staff and I was very impressed with its climate controlled storage. highly recommend it for all your storage needs!
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Theo Leslie
The staff at this location are all AWESOME!!! They were so friendly and helpful with all my storage and moving needs! I recommend Compass self storage for everyone.
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J Moses
Excellent service and perfect location. Great prices too. Lauren and Malissa were very helpful and friendly. I would definitely recommend Compass Self Storage.
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Pete Martin
These guys are awesome!! The nicest friendliest people. The units are clean, the place is easy to get into and its been an overall wonderful experience.
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Brian Horsburgh
Great experience here, Lauren is the man, super helpful and accommodating. Great indoor loading dock, clean hallways, secure and well lit.
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tamar lewis
i was very late they waited on me and treated like i was someone and not just a customer I felt like family the best storage place ever
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Don Jones
Love the location, great people - friendly and kind. Extremely happy about the security! Customer service is friendly and helpful!
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Nick Marchetti
Very helpful and the facilities are great. Lauren showed me around and it was an easy decision to go with Compass after that!
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Tom St. Onge
Outstanding support from Lauren and his team. Penske truck rental at this location is very helpful and convenient!
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Rita Teubner
Customer service awesome, facility clean, indoors, could not ask for better experience.
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Tracy Burns
The facility is clean and well managed and the staff was helpful and very friendly.
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Joe Zug
This guy just stayed late and was extra accommodating! On a Friday evening no less.
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Cecelia Marks
I had a awesome experience with compass storage would definitely go too them again
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Marcus Gaither
Excellent service high tech security. Perfect location for me!!
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Kevin L Bruton
Clean facility. You can even rent Penske trucks here!
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Sarah Mattson
They catered to our needs and stayed late to help us.
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