Address: | 6200 Oak Tree Blvd, Cleveland, OH 44131, USA |
Phone: | +1 800-531-3837 |
Site: | sirva.com |
Rating: | 3.4 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed |
JO
John J
You are probably using SIRVA Mortgage because you were told it will be easier to work through them since SIRVA is doing you relocation and the all expenses we be automatically taken care off - Dont do it, Its not worth it. Find a local lender that you can work with at their location when you need to. Sirva will simply flood you with incoherent PDFs via email which gets really confusing. When Ive done this remotely in the past with other Lenders they usually send you one clear & concise package by courier with a pre-paid courier envelope to return it if you wish. Not Sirva - Its not an option. Make sure you have a good hi speed scanner because you will be doing a lot of scanning. And, lots of patience because they will make it really difficult for how you submit your documents. You will get the feeling that they are not their to help you but hinder you. Ive gotten two mortgages recently after the housing crash and it was not as difficult as Sirva makes.
PA
Pam Young
Great rate, closed fast, and they were ready with closing docs a week early. Documentation submission was great - all electronic - but we did have the option to send overnight (at SIRVAs expense) if we wanted. Because SIRVA handled our corporate relocation, all our reimbursable closing costs were direct-billed, which was a huge plus from a cash-flow perspective. They did end up selling our loan to another company, which is typical for many mortgage companies (non banks), so we were not at all surprised by this. Great experience, I would definitely use again!
MO
Monte Black
Dealing with this mortgage company was a nightmare as a "buyer" for one of their properties. If you would like to get a good snapshot of some customer reviews, please look at the reviews listed on the Better Business Bureau (BBB) website.
JO
John Anderson
SIRVA Mortgage was very helpful and always on top of things. They kept everything on task and there were no surprises at the closing. The were very good at answering any questions I had and explaining what ever needed explaining.
KA
Kathy Robinson
We had a good experience with Sirva. They did everything they said they would do. The team that we dealt with were very helpful and responsive.
NI
Nicholas Ruiz
Closed fast and with no problems. I would recommend.
CA
Carrie Wiles
Best home buying experience to date, thank you!