The NRP Group LLC

5309 Transportation Blvd, Cleveland, OH 44125, USA

Address:	5309 Transportation Blvd, Cleveland, OH 44125, USA
Phone:	+1 216-475-8900
Site:	nrpgroup.com
Rating:	3.5
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 11

Reviews 6

Christopher Earl

Deplorable, despicable and greedy. Living at a property owned by this company. Had an issue where money from my rent account was fraudulently taken, expressed this to the leasing office, they were more than willing to start the eviction process and throw me and my children in the streets during Christmas. They "oh-so generously" said they would give us to the 10th, but charge us late fees (which I understand, but finances are thin around Christmas), but would provide us with a letter to vacate. I have never in my life come across a company so cold and uncaring. Should have expected as much from people who told me the tragic death of a family member shouldnt be priority, that the way the yard appears should be, because "they dont want their management company" to get on them. I will not recommend any property under the NRP umbrella to anyone. I will advise them to go somewhere that cares about its residents, not their money, or exploiting people for more money. *Edit* While the response is appreciated, it still leaves me with a feeling that it is going to go unheeded, and I will be receiving retaliation from the management office. I do not understand how you are able to keep a property manager in your employ who is absolutely disgusting to the residents, laughs at our misfortunes and ignores requests. San Antonio is in a population boom (4.1% growth), so it would behoove one to have property management that attracts residents, not repels. Just my two cents.

Carol Ann Turner

I called this company in regards to a property location who have been giving me the run around for the past two months. The woman who answered the phone did not seem to even to understand or care to address my concerns before she pushed me off on to the next person. Their was no empathy or sign of understanding. Which leads me to believe the who company has no ethics at all and is okay with unprofessional and shady business. I asked if she had the ability to email me information for the person she was transferring me to. Her replay was "yes I do." I then flooded with "can you email me damions phone number and email address? So I can be able to contact him since I am driving." She then says "no I cant send emails." I had this same experience with the property they own. I would never recommend anyone does business with this company or their affiliates. No one takes owner ship.

Teresa Washburn

Horrible, Horrible Property Management at the Costa Vizcaya Apartments, 12020 N. Gessner, Houston TX 77064. How many time should you tell a management company that there is mold in the walls? So now I have taken pictures to show these people that primer, paint and a fan is not going to remedy this 3 month old problem. 3 months is entirely too long to talk to Matilda who is obviously uninformed about property management and or mold. They dont even deserve 1 star. So very dissatisfied. Do not waste your time with this property, they are horrible and as soon as July 2017 comes, I will move.

Aryn Brown

I have been living at Balcones Lofts now for one year; I just love my apartment I must say! The fact that I am fortunate to live in an apartment that is affordable and spacious yet has the looks of an expensive apartment is a benefit. I am very happy at my place, the location and the staff in the office are the best. Keep up with the good work Christina!

Suzie Pyatte

I am a resident at Emerald Village Apartments in San Antonio TX. I have lived there a year and enjoy the beautiful pool, internet cafe and gym area. The maintenence and office staff are efficient , courteous and friendly.

Nicole Pitre

Amazing company to work for!