Mercy Health - Fairfield HealthPlex

Address:	3050 Mack Rd, Fairfield, OH 45014, USA
Phone:	+1 513-682-1212
Site:	mercy.com
Rating:	4
Working:	5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–9PM 7AM–6PM 9AM–6PM

Location

Photos 67

Reviews 19

Francesco Trovato

About a year ago I met a wonderful person with a great smile! who was actually looking for a car and she actually told me what she did for a living. soshe asked me if I attend a workout place I told her that I belong to Planet Fitness. Jaclyn madill invited me to the HealthPlex in Fairfield and gave me a tour I was blown away I didnt realize they had so much to offer now to be honest with you I dont attend regularly due to my schedule but when I do have time I always end up going theres a friendly staff with the smile on their face all the time they make you feel warm and welcome. What I love about the HealthPlex if you ever need anything, anything at all regardless what it is they will stop what theyre doing and come and help you with a smile on their face. I recommend anyone looking for a place to work out and you can also bring your kids the Fairfield HealthPlex is a place to go and I also recommend that you speak to Jaclyn Madill, for a tour of the facility you will not be disappointed and she will work up a really good deal for you.

Rachel Morehouse

Everything seems great about this place until you try to cancel. The staff will lie to you and ignore your cancellation request and just continue to bill you, all while letting you believe youve ended your membership. They will do all they can to tell you that you arent eligible for ending your membership with them when you actually can for a fee of around $190. The fee is it worth it though depending on how many months of payments you would have left. I really thought this place would have quality customer service and that they wouldnt be the crooks other gyms are, but they are all the same. Do not let the front desk help you with anything if you can help it and get membership or someone who actually knows what they are doing. Get a receipt or something in writing from them to document or they will steal from you. I didnt think all this was needed as I trusted this facility and trusted their word, but thats not so.

Dante Walker

I complained about the price initially (for a family pass) like anyone would. Between the discounts members get on different programs and the amount of things that they have to do, it was worth it. My kids have been to basketball camp and one has even taken swimming lessons. There are always open machines to workout on. They also have multiple locations with machines and tons of other things to do (Pool, Sauna, Hot Tub, Tennis, Track, even a Heavy Bag). My only grip would be that the front desk staff always seem to refer me to someone and that person is never available. It makes it seem like there is a disconnect between management and staff at times. Other than that, this place is AWESOME!!

Colleen Busboom

There really is something for everyone here. I switched to this gym after herniating 4 discs in my spine. Although I was severely restricted, I was able to find a variety of things I was able to do at the Healthplex while recovering. Ive been able to build my strength and core over the last few months because of all of the amenities this gym offers. There are several machines and free weights as well so I have never had to wait to use the equipment I needed for my workouts. The gym has so much to offer that it is able to "grow" WITH you as you improve so you can continue to challenge yourself! So happy I found this place!

Anonymous User

Female front staff employees are rude. They will bite your head off if you dont scan in and there is always someone standing blocking the scanner so you cant even get to it. I love the track around the tennis courts. Definitely dont want to go when the older crowd is there. Its more of a social hour for them. They take up too much time on the machines just talking away. Trainers are very welcoming. They help out in they see you in bad form. As of renewing my membership, no thanks. Ill go to the YMCA instead.

rie vegas

More expensive then the YMCA, but there is a indoor walking track, wet and dry sauna, and a whirpool and more variety to group classes. The atmosphere is peaceful and calming. The trainers are awesome. Kudos to the instructors for the Therapy Pool. A special thank You to Deshawn and Molly Cain for helping me work through issues while being out for a slight injury. I was treated like a real person and not a membership number.

Anonymous User

I just recently renewed my family membership and I love it. My children ages 14 and 4 are having a ball and getting fit. This is the first time that my daughter, 14, felt comfortable enough to work out and have fun at the same time. We have played racquetball, went swimming, used the weight machines, treadmill, and so much more all while my 4 year old son was playing in the Kidfit area.

Barb Jackson

FYI - for anyone using Mercyhealth Plex Fairfield. The lap pool has NO open lanes Monday - Friday from 4:30 - 7:00 PM for member to use due to swim club. Maybe this could have been avoided if the Healthplex coordinator had staggered the start times for the various levels of swim team. Club policy "use to be" 2 lanes would be available to members. As of 6/6/2016 this is longer the policy.

Anonymous User

I am not renewing my membership because it is not worth the money. It costs almost double a Y membership and there is just nothing that it has that says it should be that much. I got it for my son to use the therapy pool during rehab for his knee but that wasnt worth it either. Im going back to the Y....better member benefits, more options, and MUCH cheaper.

Ryan Hensley

Great place for everyone. I personally go there to lift and train and they just got brand new equipment great for anyone trying to train for anysport. They have equipment for too level anthletes as well as stuff for beginners.

Caitey B

Not worth being a member. The facility offers too many programs non-members can do for hardly any extra cost to what members have to pay. The group classes are overcrowded more than not.

Cassandra Johnson

We love our healthplex. Our children workout along with us and we are working together as a family to be healthier mind, body, and spirit. This is a blessing.

Mike Bockerstette

This is a great sports complex. There is tennis, racketball, volleyball, basketball, weight machines and many other amenities.

Malik L Griffin

Great facility, friendly staff. Monthly fee is higher than necessary but location makes it worth it for me

Benjamin Hanania

Abit pricey, but you get a lot for your money. Different than most gyms.

Brett Thompson

too bad the steam room is broke seems like something is always broke

Christian Duke

Best around. Everyone and everything here is truly great.

antonio wetzstein

Short emergency room wait times. Knowledgeable staff.