Firehouse Subs

4994 N Hamilton Rd, Gahanna, OH 43230, USA

Address:	4994 N Hamilton Rd, Gahanna, OH 43230, USA
Phone:	+1 614-855-2444
Site:	locations.firehousesubs.com
Rating:	3.8
Working:	10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–10PM 10:30AM–10PM 10:30AM–9PM

Location

Photos 83

Reviews 28

Jennifer Dobrydnia

I ordered online, and picked it up on the way to a softball game. Unfortunately, the order was incorrect. I sent an email from the ball field and was very impressed to not only hear back from the manager, but the owner as well. He offered to take care of my next order. Excellent customer service. This past Sunday I called the store and placed my order. When I arrived, it was not ready yet. No big deal. I stood there and waited. I noticed the employees began doing other tasks like sweeping, and chatting in a back room. I thought maybe they were waiting for something. There was nobody else in the place, and the employees looked at me standing there several times. Ten minutes later, the young man at the counter called my name. He handed me the bag, and offered me a free cookie admitting that he forgot I was there. My order had been sitting on top of the oven, and I had waited for over 20 minutes total. I was baffled when I arrived home just 2 minutes down the road to find my hot sandwhich was cold......and made completely incorrectly again. I ordered roast beef with no mustard,add mushrooms. My sandwich came with spicy mustard only....Nothing else that was supposed to be on there, and no mushrooms. Im wondering what the odds are that it happened twice in a row. It sounds like something needs to be done within the store. :/

Jason Casterline

I have come here several times now and the food is pretty good. The service not so much. This is now the second time I ordered more than an hour ahead and they claim the order just popped up. Noone in here but me and 10 employees. Unacceptable

Steve Fawcett

Staff was very friendly and talkative. They had a high chair for our daughter. I wasnt impressed with the amount of food for the money or the flavor. It seemed average compared to other sub shops.

Murakami Eiichi

They didnt pay attention to customer order any at all and watching tv to make customer order is not really a good way to pay for the food and not good at all

Matthew Sidner

Brand new location, very clean and organized as all Firehouse Subs are. The staff are friendly and courteous. Excellent subs!

nick kelley

Subs are delicious but if this location is busy expect a long wait. I recommend trying their own barbecue sause, very good.

George Dailey

I go here once a week its delicious every time and free drink when I complete a survey every time too nice.

Paul Alexander

The food is delicious, the service was slower than I would have liked, however it just recently opened.

Bettrina Reimer

Delicious subs but too pricey. Almost $10 for a sub (smallest size), drink and chips.

Matthew F

Terrible service by 2 teenagers on a Sunday when I was the only customer