Address: | 1775 Eden Park Dr, Hamilton, OH 45013, USA |
Phone: | +1 513-869-6100 |
Site: | extraspace.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–5:30PM Closed |
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Sarah Phipps
Location and units are easy to get around, the staff is extremely helpful and very kind. I had no problems getting a unit when I needed one. Everything is really clean, it is cleanest storage facility I have seen. The site is very secure, loved the coded gate entry. I was worried about how I was going to get into my unit after we had a lot of snow, but much to my surprise they had everything shoveled and plowed and I had no issues at all. I have and will continue to recommend them to anyone looking for a unit.
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MalibuHealer
While in OH for a wedding, I visited Extra Space to help a friend and was inspired to write a review. I have been to some downright SCARY storage places, but this one epitomizes "A clean and well lighted space". Seriously, you could eat off the floors in this place, and the staff was almost eerily cheerful and helpful. If you have reservations about storage places, use Extra Space and reset your mind!!
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Robbie Walker
They taught me how to dye my hair purple using kool aid. Also they had storage units available one week before August which was also great. They even preemptively cancelled my recurring lease since I only need a unit for two weeks, and they gave a nice cliff-notes version of the contract I signed with a mouse. Very quick and easy experience. Friendly staff, all that good stuff. And they sell boxes :D
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Missy Cowan
Got all the info I needed online. Received a call back within minutes confirming my reservation. I was able to finish the lease process online, and got to the office to provide my i.d. and pay my fees. All of this was completed 100% within an hour! How easy! The manager at this location, Chantele... was very helpful and friendly.... Glad to have made this decision!
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Norma Rouse
I have a small unit that is perfect. The buildings are always clean. I have actually seen the staff cleaning the halls and unit doors! That is 5 stars in my book alone. The young ladies in the office are always neat, polite, helpful and above all they smile at you and are friendly. Chanele is the person I have had the most contact with and she could not be nicer.
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Christopher Pottorf
I would like to say that customer service is a 5. Chanele was great at explaining everything about the storage units. This is my first time using Extra Space Storage. But would recommend this to anyone. Just because its nice to know we still have friendly people out there. Also a very clean, inside and outside.
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Christopher Woodward
Chanele Blair was beyond helpful when it came to providing amazing customer service. the security is the absolute best in Hamilton, Fairfield, all of Butler county. I would Strongly, STRONGLY recommend asking for Chanele as she is very polite and curtious. I could not have been anymore impressed 7Stars!!!!!:^)
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Stan Szary
This facility is perfect for my temporary storage between moves. Very clean and professionally managed by Chenelle. She was extremely helpful with setting us up with our storage needs and informing us of the specials. Easy access and entire facility is spotless!!
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Carey Luke
Cleanest storage in all of Hamilton. Perfect location for college students, companies, families or any one in need of a place for EXTRA SPACE. Kind service, well priced, extremely secure with key pad entry and exit. Alarms on every unit.. A 5 star facility!!
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elizabeth kenney
The lady Ashley is the office is an awesome lady made everything sound safe and sound definitely a people oriented place not just worries about money and thats awesome to have during times of trouble thanks Ashley ur awesome you definitely deserve a raise.
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Brenda Cheek
I have dealt with Extra Space at Eden Park for many years now. They are ALWAYS courteous and efficient and go the extra mile for customers. The facility is always clean and well maintained. I have recommended them to many family members and friends.
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Kevin Darner
Facility was very clean and the staff was courteous and knowledge about their processes and storage in general. Also liked ease of use as it pertains to the entry/exit of the site. I would definitely visit this location again.
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Joseph Pope
Very clean facilities and a very polite staff. They were very helpful helping me find exactly what I needed to meet my storage needs. The prices are also reasonable and reflect the units quality and cleanliness.
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Douglas Huey
One of the cleanest storage facilities I have ever used. The interior space looked like a hospital floor. Manager was extremely helpful and professional. I will definitely use this facility again.
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Jessie Kunkel
The manager was very helpful! She was very professional and friendly. The facility was SO clean. Absolute best I have seen in the area. I will absolutely recommend them to family and friends.
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Chris Walters
This place is great its very close to where I live and the people there are nice and easy to deal with I would highly recommend this facility to anyone who needs a little extra storage or a lot.
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Autumn Goedicke
Great prices, professional and very friendly staff! Storage units are very nice and clean. Thank you Ashley for the excellent customer service and thorough explanation of terms.
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Anonymous User
The manager of this site is very rude.I called in to make a storage payment and everything I tried to say he cut me off.that is not a great way to communicate with customers.
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Jennie Sturgill
Reasonably priced and the facility and units are well maintained. Carey was very informative and pleasant to work with. Would definitely recommend to my family and friends!
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Anonymous User
I was very well treated by the young lady at the desk. Everything from the initial contact over the 800 line to her getting me signed in went as expected with no problems
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Cameron Webber
The Customer service here is exeptional. I ran into a problem and they helped me solve it in a way that was above and beyond what they had to do. Five stars all the way!
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Ev Benge
Renting a unit was fast and easy and love the fact it has an alarm system on each unit make me feel safe on my stored items, The Office staff was great and very helpful
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Joseph Kunkel
The store is ran very well and is very clean. The woman (manager, I think,- tall, dark hair) was easy to talk to and was helpful with questions. Great place to use.
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Jim Winters
Ashley helped me and she was so helpful and friendly! I was so stressed about moving and having to deal with all the extras and she put me at ease! Thanks so much!
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Jim Sellers
The staff was very helpful and explained everything I needed to know. It is the cleanest storage facility I have ever seen . Highly recommend to others.
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Steve Martin
What a fabulous experience...Chanele was so impressive, offered so many tips on storing and made me feel rite at home. Id tell everyone to store here!
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Pam Messelling
Ashley and Chanele r wonderful. Very knowledgeable about the units. If u need to store large or small PLEASE go see my girls at Extra Space Storage .
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Gainful Gaming
The workers are always very pleasant and willing to work with you if you are a little late. It is always very clean and the price is very reasonable
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Heather McKay-Vogel
Chanele was an awesome person to rent from. She showed us units and got us a space rented super fast. Units are nice and clean, same for the lot.
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Gary Campbell
I have worked with this location for 2 years. They are always friendly and customer service oriented. Facility is always secure and very clean.