Carstar Oxford Auto Body and Towing

5017 College Corner Pike, Oxford, OH 45056, USA

Address:	5017 College Corner Pike, Oxford, OH 45056, USA
Phone:	+1 513-524-1318
Site:	carstar.com
Rating:	4.8
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 29

Reviews 11

Chris Slinker

Worst place ever. Do not even take a bicycle there for repair. We were in a car accident approximately two years ago while visiting family (we live 4 hours away) upon recommendations we had our six week old van towed here for extensive repairs. Fast forward one year and the mirror they fixed came loose. No big deal. They have a warranty and this would be covered! We call a local to us shop to make arrangements for this repair. While at our local shop the owner notices the paint is fading in parts of the door it shouldnt be. He calls car star in Oxford to make the arrangements (I was told Oxford would have to pay my local car star to fix). Oxford car star refused to honor the warranty! Their reasoning? Because Oxford is a college town and college kids bump into these mirrors all the time and knock them loose! Umm ok? That doesnt pertain to me at all! I drove my car out of Oxford Ohio, hit no college students along the way back out and havent been back in that town since the day we picked it up! Worst customer service ever. Dont honor warranties and do awful work. Couldnt pay me to take anything there again!!

Andrew Yang

Great work from Car Star!!! This is my first time getting body work at carstar! I had a long key scratch at my car surface, and have to be repaint the hole surface. I went to carstar, they were patient and walk me through all details, then quote me a very decent price. As far as the Price, compare to what dealership quote me, carstar saves me a lot a money. Their labor cost is actually cheaper then most of the places of dealer painting store. And you can see all kinds of labor costs in the front desk. I think body and frame labor is about $50/hour. When I check out, the scratch went away and the whole area looked no different than other places. THANKS! WELL DONE! Before my pick up, they even give me a free car wash! EVEN clean the interior!!! This surprises me! And clearly they are not using the quick auto car wash. Because they remove all the bug and tars that left on the surface. This shows how detail oriented they are.! AGAIN, NICE WORK!

Mike Upchurch

I was not sure about taking my new car to anyone but the dealer but my insurance company recommended Carstar and I thought I would at least go there for the estimate. I was impressed from the start! The lady at the front counter greeted me when I walked in the door and took all of my information. She then ask another guy to do the estimate. As he completed the estimate he went over everything. I explained I know my insurance company says I have to use aftermarket parts but I would rather not have them on my 2012 Honda. He said he could contact Honda and they could probably price match the parts and use new Honda parts. I scheduled for repairs telling them I am very hard to please. I picked up my accord yesterday and could not have been more pleased. They were able to use all factory parts and my car looks as good as new! They even detailed the complete car for me. I will be a customer for life!

Alice Kenney

Could they BE any nicer?!? Honestly, when I hit a deer, I thought it would be a real hassle and all terribly complicated. Kendra and Greg couldnt have been more helpful and patient. They dealt directly with the insurance company and took away that worry. They found parts for my unusual car and took away That worry. They helped to arrange the car rental (in the same building!) and took away THAT worry! And the car looks just lovely! Really - this is the most friendly and professional team ever and I couldnt ask for better customer service or quality. Brilliant job all around! I recommend them 100%.

Madison Simmons

My Yaris had a VERY flat tire recently. I was stranded at the Shriver Center and freaking out because my boyfriend and I werent the most car savvy. It was also a late Saturday evening. But, lo and behold, George from Carstar came to the rescue! He put on the spare in a timely fashion and was a pleasure to work with. Also, later on, when my card finally got charged, it accidentally went through twice. I then called one of the employees, Kendra, and she was soooo sweet and accommodating. Great people that make car frustrations a breeze.

James Brock

Ive dealt with Mike, Kendra and their crew a number of times over the past 10-12 years, for big jobs and small, and they truly are exceptionally good in every aspect: Quality of work done, quality of craftsmanship and, especially, the quality of all the people there, from the office at the top to the extensive shops down below. Their customer relations should be a required case study for ALL businesses because, as others have posted in their reviews, they make everything easy, and have helped in ways I had no reason to expect.

Nathan Barnes

Mike came and towed my 2012 Nissan Maxima to Carstar of Oxford for repair. I was involved in an accident and insurance estimated around 10k in damage to my front end. The work Mike and his team did was phenomenal. You would never guess my vehicle was involved in the type of accident it was after the work they completed on it. I will not be using anyone else for work on my vehicles! You will not be disappointed in the work they do! Great customer service, great mechanics, and a beautiful outcome. HIGHLY suggest Carstar of Oxford!

Mike Ball

I cant endorse CarStar of Oxford strongly enough as one of the best auto body repair shops in the area. I wish I could say I have utilized them sparingly over the years, but teenage drivers and serendipity outside of our control ruled otherwise. On more than a half dozen occasions, they have restored my cars completely within estimated time frames, and always within cost estimates. If you need auto accident repairs, you can shop around if you have to, otherwise, look no further than CarStar of Oxford. Theyre one of the best.

David Wilson

Highly recommended this local Carstar company. .Very professional and easy to work with. They helped me arrange for coverage with the insurance company. Damage as a result of vandalism is completely gone. They throughly cleaned my van inside and out. The restored my van back to its original new condition. Very prompt in responding and kept me informed about the progress of repair. They were upfront about the cost of repair. I would not hesitate to go to them in the future. A+ repair service and A+ customer service.

Jacob Boggess

My experience with Car Star of Oxford was absolutely amazing. I hit a deer with my 2009 Pontiac G6 and thought it would be total. But with the help of Mike and his great team behind them. They were able to fix my car to make it too were it didnt even look like it was wreck. When ever I need body work I always call car star of Oxford. They are also so nice to there customers. I definitely insist that others go to Car Star of Oxford. Thank you so much Car Star Of Oxford for everything you have done!

Mallory Chadwick

Carstar is the best place to take your car in Oxford. They are fast with your car, good with their work, and beyond accommodative. I couldnt get my car right away because I didnt have a ride, and they offered to pick me up in my car. When they picked me up, I didnt recognize my car it was so detailed. Ive never received better service from a car shop in my life. All thanks to the awesome employees, they make a big company feel like a small business.