CubeSmart Self Storage

24360 Sperry Dr, Westlake, OH 44145, USA

Address:	24360 Sperry Dr, Westlake, OH 44145, USA
Phone:	+1 440-808-9800
Site:	cubesmart.com
Rating:	4.9
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM

Location

Photos 52

Reviews 21

Marika Viiberg

I first came to this location January 2017. Meeting Carol was the best thing ever. She is everything and then some of a manager and is the true meaning of "customer service". She really cares about her clients. She walks you through everything and makes sure you have all the info you need to make a sound decision. She not only helped me, but my daughter when she needed a truck to move her things as well as my son as and his friend. She places trust in you as you give it to her in return. She cares about family. I cant say enough good about her and her location and how she takes pride in her job and the company. Obviously they too must be caring. Recently Courtney joined the team. She too just caring helpful all around genuine individuals. I VERY HIGHLY RECOMMEND THIS LOCATION. You wont go wrong.

Themark

Over Presidents day weekend, 13 storage units were broken into and lots of property was taken. The subjects were in the units for a very long time rummaging through the property and were able to open the gates and bring in vehicles to haul the goods out of the 2nd floor unit. The thugs used a bolt cutter to cut open the locks on the storage units. They had lots of time to work un-noticed and the crime was not noticed until the next business day. Fortunately the police nabbed the subjects and some property was recovered but you should not feel confident that your stuff is properly secured and invulnerable to this type of activity. If you are not willing to lose your stuff, dont store it here.

Alistair Gant

Carol Schultz well where do I begin this lady is phenomenal I went to her location to pick up the truck and every step of the way she was on point. I arrived late and it was time for the store to close and she never took the smile off of her face. She made my family and I feel great. Thank you Carol for your outstanding customer service I appreciate your smile that lights up the room. I love how you worked with me without judgement my experience with you has been ever changing. Youve made the stress of moving so easy and I thank you so much. Carol youre the best manager and I will always remember the lasting impression. Thank you

Bobbie Beach

I have been at this location for almost 4 years now and I cant speak highly enough about the customer service I received! Jane, now retired was excellent! Carol Schultz & Stephen Uchmanowicz are now there and did me a huge favor. Apparently I locked my storage locker open. My bad, I didnt have the latch over far enough. They went out of their way to call me and bring it to my attention. Great customer service! A quality that seems to be lacking with so many other companies.

Vince Incorvia

Carol Schultz was very helpful! During a time when we had so much going on with selling our house she made sure to follow up with me so that our needs were met. When I finally decided to lease a space she even stayed after hours to accommodate our needs on a Sunday. She was very helpful and is a dedicated individual; we are very happy with CubeSmart and Carol! I would recommend them and will continue to use CubeSmart in the future.

marilyn sadler

I have had a storage locker at the Sperry location for several years now and I cant say enough about the clean, easy accessible and well-lit facility. But most importantly the people who work there, Carol and Steve, are exceptional. They are kind, friendly, eager to help, patient and available to answer any question you might have. I enthusiastically give them a 5-star rating!

Denise Thompson

Incredible customer service! Carol consistently goes above and beyond. This facility was not the closest for me, but it was the only one that had climate controlled space available when I needed it. When I needed two additional units, I did not even consider the closer ones because Carol provided such a great experience. I would return to and highly recommend this location!

Stacey Rusmisel

My experience has been nothing short of excellent. Carol Schultz is amazing. The whole process took approximately 15 minutes. By the time I left everything was set for my use. Carol is extremely organized and very efficient. I am so glad that I chose CubeSmart and I will not hesitate to recommend CubeSmart and Carol. Stacey Rusmisel

Jim Corrigan

I have stored at this facility for over 8 years. I never worry about my stored items as I know they are safe, secure and dry. The managers are attentive, friendly and professional. Carol and Stephen are very helpful and keep the property clean. I highly recommend this facility to anyone needing storage.

Jeff Nischwitz

Since day one my experience with CubeSmart in Westlake, OH has been fabulous. Carol made the sign up and move in process easy and simple. I recently had an issue (lost keys) and Carol and Courtney were friendly, courteous and responsive. I always feel important and cared about at CubeSmart.

joe wagner

Ive been using this Cube Smart on and off for a few years now, and I have had an excellent experience. The place is always clean, everything works well, and the people have gone out of their way to help when I needed it. In particular, Carol, Stephen, and Michelle have been great....

Bruce Bourgeois

I travel the country for work and rely heavily on a dependable, secure facility that has a staff who actually takes their job serious and isnt just there to collect a check. This facility met all of my expectations. Clean, well lit off hours, courteous...just all around good service.

Cedrick Hilliker

Carol was awesome. I have never had a great experience with storage facilities until working with Carol at CubeSmart. She went above and beyond to make my wife and I feel welcome and valued. I highly recommend then to anyone looking for a storage facility.

Wanika Givens

I love this location! It was my first time using a storage unit and they made the transition beautiful for me even when they found out I lost my job! They are like family who will look out for you! The perfect customer service team I have ever encountered!

Rick DeSanto

Totally satisfied with my experience. Fantastic customer service, shout out to general manager, Carol Schultz for here help all through the process. Storage Unit was clean and dry and very easy to access. I highly recommend Cube Smart.

Andrea Obregon

Carol was great when I signed up for a storage unit. She was friendly, knowledgeable, and went above and beyond to let me know shes accessible if I have any questions on the day I move my things into the storage space :-)

Janis Harris

I have used this facility for over 3 years and I couldnt be happier with the staff. The staff was super helpfull and friendly. I would totally recomment this facility to my friends and family.

David Thomas

I was given excellent service at the Westlake CubeSmart when I signed up for a storage unit. If you are trying to decide where to store some things, you should choose this place.

Dawn Golba

Jane was super helpful and pleasant even though we showed up close to closing time (and on her birthday no less)! I look forward to a positive relationship with this facility.

George Gonzalez

first time using a storage facility. Carol and Stephen made it easy and comfortable. i walked out with no worries. the best customer service. thanks ! great team!

Mary L

Fantastic customer service, clean facility and very secure. The whole rental experience was easy to do and very quick. The units are clean and well maintained.