Address: | 959 Bassett Rd, Westlake, OH 44145, USA |
Phone: | +1 440-353-3141 |
Site: | 1866staydry.com |
Rating: | 4.5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–3PM Closed |
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keke tulevski
Franciscus is now Franciscus-Squires (per Franciscus-Squires Project Manager). Squires (before partnership) installed my roof (complete tear down) in 2012. Leaked like a sieve across one entire roof line (where lower level roof abuts siding)....they came out several times (claimed they fixed it)....in March 2017 the water from the roof (through a very tight attic crawlspace) finally damaged the ceilings. I went into the crawlspace and the insulation was soaked and the water was pouring like a slow faucet. Put down tarps the best I could. Now Franciscus Squires is telling me that their 20 year labor warranty is void because of the "partnership". The story from the current Squires people is that Squires ripped out the felt/tyvek from behind my siding when they did the teardown (this is per the tech that came out and the PM)....now the siding has to be removed, sections of the roof have to be removed, new tyvek, new stepped flashing, reinstalled cedar siding, etc. City Inspector and my insurance company do not agree that partnerships void warranties. It was definitely shoddy workmanship (by some subcontractor who was driving a pickup with another roofing companys name on it!) Squires did some kind of repair initially to hold off the leak...but it obviously wasnt a "permanent fix". PM is supposed to come out again today or tomorrow to "work something out"....I am disgusted with this company. I am writing this review to warn others NOT to believe their warranties nor put any faith in their workmanship. I have been in touch with them for a few weeks and there is still no resolution.
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Dan Romaine
Our family used Franciscus Roofing for a complete roof tear off and install last summer. We were very happy with the service we received and the quality job performed. They handled all aspects of the job for us, even dealing with the insurance claims adjuster to get our claim approved. About 1 year after the install we had a small roof leak. A Franciscus repair tech was out within 24 hrs and even though the leak had nothing to do with the roof install, the tech repaired it for us. We have been very satisfied with our experience with Franciscus Roofing and recommend them for your roofing needs
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Gayle Redlich
We are very pleased with the service and professionalism we received in our new roof for the house and barn. Everything was explained to us, and we were even helped by Lee for the run around we were getting with our insurance co. Thanks so much for ALL your help. I would highly recommend.
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David Valentine
Sean Van Dyke and his team of roofers, windows installers, garage door, and entry door co-workers have my highest recommendations. Sean coordinated all of these projects for a big renovation of mine. Everything looks great, and still looks great a year later!
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Aaron Baaske
What a great experience. Sean VanDyke and the whole team did such an incredible job on our roof. We cannot say enough about how wonderful Franciscus Roofing is. They even helped us with our insurance claim making the whole experience fantastic.
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Preferred Care at Home of Lorain County
We had a roof put on a rehab house and just love how it turned out! The guys started in at 8am and had the roof complete and cleaned up by 1pm. Sean VanDyke did an amazing job from quote to finish. Contact us if youd like to see their work!
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Roger Waleri
What a GREAT bunch of people! Sean and the crews have taken REALLY good care of many of my clients. I would highly recommend them anytime!
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Bonnie chase
Jason was great to work with and provided excellent follow-up customer service to resolve some issues I was having.
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Sean Griswold
Multiple projects with multiple positive outcomes. Thank you!
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Brickman bricklin
okay