Address: | 750 Commercial St, Astoria, OR 97103, USA |
Phone: | +1 503-338-0316 |
Site: | usps.com |
Rating: | 3.4 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed |
KA
Kathy Johnson
If I could give a less than one star I would. This post office has had issues for quite sometime and it seems that drawing their attention to problems does nothing. First of all, good luck getting someone to answer the phone - let it ring forever until they get tired of hearing it and maybe someone will pick up. Postmaster is never available. Delivery is AWFUL!!!! We get mail for other people (sometimes important documents) on a regular basis. Who knows where our mail is going? Packages are delivered to the wrong address. Luckily people have brought them to our house. I have tried to have everything come either UPS or FEDEX only to find out it goes to the Astoria post office to have them deliver it. Notification has come that the package is delivered, but we dont have the package. Their scan shows it went out with the carrier for delivery - so one of two things happened - either it was delivered to the wrong address or the carrier takes it back and says it was undeliverable (even though we were home and saw the carrier stop at our box with no effort made to have us accept the package). Why are these carriers still employed when they receive so many complaints? I know Im not the only one complaining.
LJ
LJ Gunderson
I have been expecting a package and I finally looked up the tracking information only to find out the Astoria Post Office has made three attempts to deliver after our office closes at 5pm. Three attempts and no notice letting me know theyve been unable to deliver my package. So I found their number online and just tried calling them.............after 20 rings I decided to check out their reviews while I waited for someone to answer or a voicemail to come on............40 rings.......nothing.....the reviews were consistent - they never answer their phone! 59 rings and counting, I finally hung up because THEY DONT ANSWER THEIR PHONE!!!
JA
Jacqueline Saari
This morning I had an issue with my local post office trying to deliver a package to my old address. This issue was entirely my fault as I hadnt realized that the PayPal address has not been changed. Not only was the gentleman on the phone very helpful with answering my questions but was able to rearrange and re-deliver my package to me without incident.
KI
Kim Cafe
Dont bother calling their number. They dont answer their phone. Customer service is okay, if you are actually in the building. Delivery service is okay.. usually, a day later than estimated delivery packages.. even if you pay for faster shipping.
CH
Chyna Barr
Save yourself time and headache & just go to the Warrenton Post Office. Friendly and patient customer service there, a concept no one seems to understand at the Astoria post office.
LO
Lonny Mcdonald
They suck can never get my mail they are always saying a package was delivered but it doesnt come. Again they suck like you wouldnt believe
AR
Arthur Clark
I liked nothing about it mail man told me i had to let him unload his huge load on me to get my package. And it was late af.
FF
FFVII FAN
Very nice ladies at the windows...its not their fault the corporation is a failing one.
RU
Russell Cox
Slow but this is the most befutail bulding thoe!!
AB
Abigail A. Messer
very friendly people. lived my visit.